Presario Computer Support
Don't let yourself fall into the Presario computer support experience this customer had: He bought a Presario computer and had nothing but problems; the tech support offered an array of updates and downloads but none helped; so now he was told his case would be transferred to advanced tech support. When you contact RESCUECOM, and we're available 24/7, 365 days of the year, you'll be supported by the best techs in the business at Presario computer support. Since all our techs are experts, you won't have to deal with a first line of support before getting an expert opinion.
Next, this man waited three weeks for his call from a Presario computer support rep who said he'd have to wait for recovery CDs to be sent, and if that didn't solve the problem his computer could be replaced. If he had contacted RESCUECOM at (703) 986-3233 or online, he could have been given immediate Presario computer support by phone or remote support over the Internet from our expert technicians. Also, instead of waiting three weeks for a call, with RESCUECOM, he could have conveniently scheduled a time for us to support him when it best fit into his schedule.
Well, the recovery CDs didn't fix the problem; he called back and found out his case manager no longer worked for the company. After he explained his case to another representative, he requested the new computer he was promised. It had been more than 30 days and the company took his new computer option away. He was left with either trying a new batch of recovery CDs or ship out for repair. If he contacted RESCUECOM's nationwide Presario computer support, a certified tech could have been on-site within one hour. If you want Presario computer support with your satisfaction guaranteed, contact RESCUECOM.
Google Reviews
4.9 1037 reviews
Sheila O'connor
a week ago
...When I called my compute was completely dead. Going away on Sunday and needed to have access to my computer to get emails out before I left. I talked with T and she was very pleasant and understanding. Take all my information and had tech David call me back. Davis was so awesome and worked with me to get to the point were he could take over my machine. I am so thankful for David he was patience, understand, working with me. He went above and beyond to ensure me that everything will be okay and he would work all night if he had to get my computer fixed. I worked as a supervisor, office manager for many years, I would have been delighted to have David on my team. Once again I am thankful I gave rescue Com I have never any problems with any of the techs. I really appreciate David approach to customer service. Once again he was AWESOME! less
a week ago
When I called my compute was completely dead. Going away on Sunday and needed to have access to my c
Katie Chuong
2 weeks ago
...David is awesome!! He is so patient with all my issues and caring and I would definitely recommend this 5 star company to everyone, friends and family! less
2 weeks ago
David is awesome!! He is so patient with all my issues and caring and I would definitely recommend t
Karen Gutfeld
a month ago
...These guys are very helpful and know what they are doing. I am a complete dummy when it comes to tech matters and David always walks me through it patiently so that in the end my problem is solved. Very appreciated. less
a month ago
These guys are very helpful and know what they are doing. I am a complete dummy when it comes to tec
Sandy Ewell
a month ago
...Customer service is wonderful. Everything was explained as it was being fixed. Received a call back when completed to make sure all my problems were taken care of. less
a month ago
Customer service is wonderful. Everything was explained as it was being fixed. Received a call back
Featured in:
