FAQ

What does RESCUECOM do?

• RESCUECOM is a Computer Security and Computer Repair Company
  • For most people and companies, only $59.99 per month, which includes free, no hourly rate onsite service (plus a small signup fee).
  • For Servers and Security Recovery it is only $99.99 per month, which includes free, no hourly rate onsite service (plus a $125.00 signup fee).
  • To join just enter your ZIP code in the header of this website.
• We can fix any problem, hardware, software, networking or training.

Do I have to bring my computer to a RESCUECOM Shop?

• There is no need to bring your computer into a RESCUECOM Shop.
• Almost every problem can be fixed remotely, even if your computer does not boot!
• We come to you when we cannot resolve the issue remotely, with free, no hourly rate onsite service.

How much does it cost?

• The best value is the RESCUECOM Unlimited Computer Support Subscription.
• For most people and companies, only $59.99 per month, which includes free, no hourly rate onsite service (plus a small signup fee).
• For Servers and Security Recovery it is only $99.99 per month, which includes free, no hourly rate onsite service (plus a $125.00 signup fee).
• To join, just enter your ZIP code in the header of this website.
• If you prefer just a onetime service, you can use RESCUECOM for $298.00/hour (hourly services carry a two hour minimum).

Will RESCUECOM come to my home or business to fix my computer or Internet problem?

• Yes! We come to homes and businesses, 7 days a week at your convenience.

Do you only work on businesses or can you help on home computers too?

• RESCUECOM customers are evenly split (50/50) between businesses and homes.

How does RESCUECOM work?

• When You buy RESCUECOM services you get the computer security and repair industries' best of the best U.S. Based RESCUECOM Certified Level-3 technicians.
• When you purchase the Unlimited Computer Support Subscription you get:
  • Your immediate problem fixed right away.
  • Two software systems to protect, monitor and secure your computer from Internet threats at home and abroad.
    • RESCUECOM Internet Security Suite
      • Antivirus
      • Anti-Ransomware
    • RESCUECOM iProtector^®
      • Actively monitor and secure your computer
      • Give you immediate access to the best U.S. Based RESCUECOM Certified Level-3 technicians with patented Click for Service™ and Self-heal™
  • You also get the RESCUECOM “My Account” website, which allows you to manage your computers and remotely access them from anywhere, for free.
    • On a business trip but need access to your office computer? – SOLVED!
    • On vacation and need a file from your home computer? – SOLVED!
    • Access and use your computers remotely from anywhere in the world, for free.