FAQ

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Google Reviews

Christina Obitts
Christina Obitts
a week ago
As always, top notch service, super thorough, knowledgeable. Thanks David and the fine folks at Res
...As always, top notch service, super thorough, knowledgeable. Thanks David and the fine folks at Rescuecom :) less
dhana welborn
dhana welborn
3 weeks ago
great service
...great service less
Kathleen Hennan
Kathleen Hennan
a month ago
excellent in what he is doing
...excellent in what he is doing less
Melanie Ulliman
Melanie Ulliman
2 months ago
I have been a member/subscriber for many years. I have had all positive results every time. The tech
...I have been a member/subscriber for many years. I have had all positive results every time. The technicians are pleasant to interact with on every call. It has given me peace of mind to know my computer and I are protected. I don't know the capabilities of the computer, I am taught by fantastic reliable representatives. less
View all Google reviews

Frequently Asked Questions about Rescuecom

  • What does RESCUECOM do?
    • RESCUECOM is a Computer Security and Computer Repair Company
      • For most people and companies, only $59.99 per month, which includes free, no hourly rate onsite service (plus a small signup fee).
      • For Servers and Security Recovery it is only $99.99 per month, which includes free, no hourly rate onsite service (plus a $125.00 signup fee).
      • To join just enter your ZIP code in the header of this website.
    • We can fix any problem, hardware, software, networking or training.

  • Do I have to bring my computer to a RESCUECOM Shop?
    • There is no need to bring your computer into a RESCUECOM Shop.
    • Almost every problem can be fixed remotely, even if your computer does not boot!
    • We come to you when we cannot resolve the issue remotely, with free, no hourly rate onsite service.

  • How much does it cost?
    • The best value is the RESCUECOM Unlimited Computer Support Subscription.
    • For most people and companies, only $59.99 per month, which includes free, no hourly rate onsite service (plus a small signup fee).
    • For Servers and Security Recovery it is only $99.99 per month, which includes free, no hourly rate onsite service (plus a $125.00 signup fee).
    • To join, just enter your ZIP code in the header of this website.
    • If you prefer just a onetime service, you can use RESCUECOM for $298.00/hour (hourly services carry a two hour minimum).

  • Will RESCUECOM come to my home or business to fix my computer or Internet problem?

  • Do you only work on businesses or can you help on home computers too?
    • RESCUECOM customers are evenly split (50/50) between businesses and homes.

  • How does RESCUECOM work?
    • When You buy RESCUECOM services you get the computer security and repair industries' best of the best U.S. Based RESCUECOM Certified Level-3 technicians.
    • When you purchase the Unlimited Computer Support Subscription you get:
      • Your immediate problem fixed right away.
      • Two software systems to protect, monitor and secure your computer from Internet threats at home and abroad.
        • RESCUECOM Internet Security Suite
          • Antivirus
          • Anti-Ransomware
        • RESCUECOM iProtector®
          • Actively monitor and secure your computer
          • Give you immediate access to the best U.S. Based RESCUECOM Certified Level-3 technicians with patented Click for Service™ and Self-heal™
      • You also get the RESCUECOM “My Account” website, which allows you to manage your computers and remotely access them from anywhere, for free.
        • On a business trip but need access to your office computer? – SOLVED!
        • On vacation and need a file from your home computer? – SOLVED!
        • Access and use your computers remotely from anywhere in the world, for free.

Google Reviews

Christina Obitts
Christina Obitts
a week ago
As always, top notch service, super thorough, knowledgeable. Thanks David and the fine folks at Res
...As always, top notch service, super thorough, knowledgeable. Thanks David and the fine folks at Rescuecom :) less
dhana welborn
dhana welborn
3 weeks ago
great service
...great service less
Kathleen Hennan
Kathleen Hennan
a month ago
excellent in what he is doing
...excellent in what he is doing less
Melanie Ulliman
Melanie Ulliman
2 months ago
I have been a member/subscriber for many years. I have had all positive results every time. The tech
...I have been a member/subscriber for many years. I have had all positive results every time. The technicians are pleasant to interact with on every call. It has given me peace of mind to know my computer and I are protected. I don't know the capabilities of the computer, I am taught by fantastic reliable representatives. less
View all Google reviews

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