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Google Reviews

Nikki Edwards
Nikki Edwards
in the last week
This was my first experience with Rescuecom. I got a tech named Roy.He was amazing! He was knowledge
...This was my first experience with Rescuecom. I got a tech named Roy.He was amazing! He was knowledgeable, patient, with excellent customer service skills. While fixing my machine, he built great rapport to avoid dead air. He was so detailed oriented that he even concluded that I wore glasses simply because my fonts were SLIGHTLY larger. He went above and beyond by ensuring that my virus infected machine was cleaned to perfection to include edge, IE, google chrome etc...I will request him every time. You should also! less
David Elderkin
David Elderkin
in the last week
Andrew was very nice, very professional, and funny (!). I enjoyed having him help me. and look forw
...Andrew was very nice, very professional, and funny (!). I enjoyed having him help me. and look forward to speaking with him again (not for a serious problem, i hope) less
Deborah O'Connor-Slater
Deborah O'Connor-Slater
a week ago
Just completed my first service call to Rescuecom Syracuse. It was a rewarding experience. I have a
...Just completed my first service call to Rescuecom Syracuse. It was a rewarding experience. I have a very older machine and was afraid I could not recover lost or corrupt files. The response time from service call to response from technician was very fast (maybe 10 Min)The Technician Anthony was very courteous. He walked me through the process of recovering my "lost" files. Everything was recovered and I am good to go. He took the time to explain what he was doing and in his follow-up he made some very helpful recommendations to maintain my computer. I am very satisfied with the service and recommend it to anyone who is having computer problems. less
Tom Seabrooke
Tom Seabrooke
a week ago
Support was the best, thanks Anthony for your help. You saved the day and I will recommend you guys
...Support was the best, thanks Anthony for your help. You saved the day and I will recommend you guys to all my associates. 5 Stars***** less
View all Google reviews

Sony Computer Support

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A couple of thoughtful parents purchased their daughter a Sony laptop for college and paid for the extended warranty, but they've felt like getting the Sony computer support they paid for is like pulling teeth. The times they've needed assistance, the warranty provider, which Sony sold the warranty to, has put them through a long, tedious process and the people weren't very willing to help. Their daughter can't complete her college work without her Sony computer, but Sony claims no control over their warranty provider. At RESCUECOM, a professional computer support company, our job is to help you.

Since we genuinely want to help you get the Sony computer support you need, we make ourselves available for you. Our highly skilled technicians are working 24/7, 365 days of the year, so you can always reach us. If you call (703) 986-3233, you'll speak with a live, trained representative ready to put our knowledge of Sony computers to work for you. Or if you contact us online, an expert technician can provide you with immediate remote support right over the Internet. On the other hand, Sony takes up your precious time by requiring you to provide a model and serial number, warranty status and your customer record.

The family finally thought they were getting close to their computer being fixed when they had an appointment scheduled with a technician from the warranty provider, but the tech canceled at the last minute and didn't even give a reason why. When you deal with the professionals at RESCUECOM, you'll always be treated as our top priority. When you need on-site Sony computer support, a certified RESCUECOM tech can come to your location just 1 hour after you've contacted us. RESCUECOM is also a nationwide company, so you can have the best techs in the business give you on-site Sony computer support wherever you need it.

RESCUECOM additionally provides you with the convenient option to have one of our friendly techs contact you to give Sony computer support when it best fits into your schedule. When you need Sony computer support, contact the professionals at RESCUECOM who truly want to help.

Google Reviews

Nikki Edwards
Nikki Edwards
in the last week
This was my first experience with Rescuecom. I got a tech named Roy.He was amazing! He was knowledge
...This was my first experience with Rescuecom. I got a tech named Roy.He was amazing! He was knowledgeable, patient, with excellent customer service skills. While fixing my machine, he built great rapport to avoid dead air. He was so detailed oriented that he even concluded that I wore glasses simply because my fonts were SLIGHTLY larger. He went above and beyond by ensuring that my virus infected machine was cleaned to perfection to include edge, IE, google chrome etc...I will request him every time. You should also! less
David Elderkin
David Elderkin
in the last week
Andrew was very nice, very professional, and funny (!). I enjoyed having him help me. and look forw
...Andrew was very nice, very professional, and funny (!). I enjoyed having him help me. and look forward to speaking with him again (not for a serious problem, i hope) less
Deborah O'Connor-Slater
Deborah O'Connor-Slater
a week ago
Just completed my first service call to Rescuecom Syracuse. It was a rewarding experience. I have a
...Just completed my first service call to Rescuecom Syracuse. It was a rewarding experience. I have a very older machine and was afraid I could not recover lost or corrupt files. The response time from service call to response from technician was very fast (maybe 10 Min)The Technician Anthony was very courteous. He walked me through the process of recovering my "lost" files. Everything was recovered and I am good to go. He took the time to explain what he was doing and in his follow-up he made some very helpful recommendations to maintain my computer. I am very satisfied with the service and recommend it to anyone who is having computer problems. less
Tom Seabrooke
Tom Seabrooke
a week ago
Support was the best, thanks Anthony for your help. You saved the day and I will recommend you guys
...Support was the best, thanks Anthony for your help. You saved the day and I will recommend you guys to all my associates. 5 Stars***** less
View all Google reviews

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