Onsite Tech Support

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Google Reviews

Justin Kaplan
Justin Kaplan
in the last week
Very unusual to have someone helping with my computer to go out of their way to help, doing some thi
...Very unusual to have someone helping with my computer to go out of their way to help, doing some things that I was hesitant to even ask. Excellent overall. less
Nikki Edwards
Nikki Edwards
in the last week
This was my first experience with Rescuecom. I got a tech named Roy.He was amazing! He was knowledge
...This was my first experience with Rescuecom. I got a tech named Roy.He was amazing! He was knowledgeable, patient, with excellent customer service skills. While fixing my machine, he built great rapport to avoid dead air. He was so detailed oriented that he even concluded that I wore glasses simply because my fonts were SLIGHTLY larger. He went above and beyond by ensuring that my virus infected machine was cleaned to perfection to include edge, IE, google chrome etc...I will request him every time. You should also! less
David Elderkin
David Elderkin
in the last week
Andrew was very nice, very professional, and funny (!). I enjoyed having him help me. and look forw
...Andrew was very nice, very professional, and funny (!). I enjoyed having him help me. and look forward to speaking with him again (not for a serious problem, i hope) less
Deborah O'Connor-Slater
Deborah O'Connor-Slater
2 weeks ago
Just completed my first service call to Rescuecom Syracuse. It was a rewarding experience. I have a
...Just completed my first service call to Rescuecom Syracuse. It was a rewarding experience. I have a very older machine and was afraid I could not recover lost or corrupt files. The response time from service call to response from technician was very fast (maybe 10 Min)The Technician Anthony was very courteous. He walked me through the process of recovering my "lost" files. Everything was recovered and I am good to go. He took the time to explain what he was doing and in his follow-up he made some very helpful recommendations to maintain my computer. I am very satisfied with the service and recommend it to anyone who is having computer problems. less
View all Google reviews

Onsite IT Support

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Even before you purchase your computer system, the need for onsite tech support begins. RESCUECOM's computer experts will come to your home or office and provide onsite IT support in choosing the components. Tell our onsite tech support team what you want your system to accomplish. The onsite tech support team will recommend products through our onsite IT support service.

The technicians will return later to install the components as part of our ongoing onsite tech support. Let our certified technicians provide onsite IT support in getting the system set up to meet your needs.

Any time after that, call RESCUECOM for continued onsite tech support if you experience slow access to computer sites or your network is down. Rest assured that RESCUECOM's onsite tech support team will handle any computer system problem that arises, while your attention remains on your customers or web browsing at home.

For businesses, let our onsite tech support team function as your IT department. Concentrate on running your business and let RESCUECOM deal with any technical equipment that needs onsite IT support. Another benefit of onsite IT support is that employees using your computer system experience less downtime.

We provide onsite tech support for your whole network, including hardware, such as servers and individual workstations, and software. No matter how many components are in your network, our onsite IT support covers them all. In addition, onsite IT support keeps communication flowing between you and your customers.

Our onsite tech support also includes preventative maintenance, checking that your firewall is working and protective software is up to date to prevent any unauthorized entry into your system. As part of onsite tech support, we also verify the level of your Internet security. An onsite IT support visit today prevents problems later.

RESCUECOM's onsite IT support team consists of technicians across the United States. Onsite tech support is only one of our many services we offer 365 days a year.

For onsite IT support at any hour of the day or night, contact RESCUECOM at (703) 986-3233 for fast and flawless assistance. If your problem requires onsite tech support, expect our onsite tech support technician to expertly handle it.

Google Reviews

Justin Kaplan
Justin Kaplan
in the last week
Very unusual to have someone helping with my computer to go out of their way to help, doing some thi
...Very unusual to have someone helping with my computer to go out of their way to help, doing some things that I was hesitant to even ask. Excellent overall. less
Nikki Edwards
Nikki Edwards
in the last week
This was my first experience with Rescuecom. I got a tech named Roy.He was amazing! He was knowledge
...This was my first experience with Rescuecom. I got a tech named Roy.He was amazing! He was knowledgeable, patient, with excellent customer service skills. While fixing my machine, he built great rapport to avoid dead air. He was so detailed oriented that he even concluded that I wore glasses simply because my fonts were SLIGHTLY larger. He went above and beyond by ensuring that my virus infected machine was cleaned to perfection to include edge, IE, google chrome etc...I will request him every time. You should also! less
David Elderkin
David Elderkin
in the last week
Andrew was very nice, very professional, and funny (!). I enjoyed having him help me. and look forw
...Andrew was very nice, very professional, and funny (!). I enjoyed having him help me. and look forward to speaking with him again (not for a serious problem, i hope) less
Deborah O'Connor-Slater
Deborah O'Connor-Slater
2 weeks ago
Just completed my first service call to Rescuecom Syracuse. It was a rewarding experience. I have a
...Just completed my first service call to Rescuecom Syracuse. It was a rewarding experience. I have a very older machine and was afraid I could not recover lost or corrupt files. The response time from service call to response from technician was very fast (maybe 10 Min)The Technician Anthony was very courteous. He walked me through the process of recovering my "lost" files. Everything was recovered and I am good to go. He took the time to explain what he was doing and in his follow-up he made some very helpful recommendations to maintain my computer. I am very satisfied with the service and recommend it to anyone who is having computer problems. less
View all Google reviews

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