IBM Laptop Repair

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Google Reviews

Nikki Edwards
Nikki Edwards
in the last week
This was my first experience with Rescuecom. I got a tech named Roy.He was amazing! He was knowledge
...This was my first experience with Rescuecom. I got a tech named Roy.He was amazing! He was knowledgeable, patient, with excellent customer service skills. While fixing my machine, he built great rapport to avoid dead air. He was so detailed oriented that he even concluded that I wore glasses simply because my fonts were SLIGHTLY larger. He went above and beyond by ensuring that my virus infected machine was cleaned to perfection to include edge, IE, google chrome etc...I will request him every time. You should also! less
David Elderkin
David Elderkin
in the last week
Andrew was very nice, very professional, and funny (!). I enjoyed having him help me. and look forw
...Andrew was very nice, very professional, and funny (!). I enjoyed having him help me. and look forward to speaking with him again (not for a serious problem, i hope) less
Deborah O'Connor-Slater
Deborah O'Connor-Slater
a week ago
Just completed my first service call to Rescuecom Syracuse. It was a rewarding experience. I have a
...Just completed my first service call to Rescuecom Syracuse. It was a rewarding experience. I have a very older machine and was afraid I could not recover lost or corrupt files. The response time from service call to response from technician was very fast (maybe 10 Min)The Technician Anthony was very courteous. He walked me through the process of recovering my "lost" files. Everything was recovered and I am good to go. He took the time to explain what he was doing and in his follow-up he made some very helpful recommendations to maintain my computer. I am very satisfied with the service and recommend it to anyone who is having computer problems. less
Tom Seabrooke
Tom Seabrooke
a week ago
Support was the best, thanks Anthony for your help. You saved the day and I will recommend you guys
...Support was the best, thanks Anthony for your help. You saved the day and I will recommend you guys to all my associates. 5 Stars***** less
View all Google reviews

IBM Laptop Service

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Do you own an IBM laptop? Follow this individual's experience with IBM's laptop repair services, as we show you how RESCUECOM, a professional laptop repair company, could have provided a better service. This man had a problem with his laptop and couldn't do a system restore to correct the problem because the system restore file was ruined. The next thing the man did was ask IBM's laptop repair services to send him a new copy of the restoration CD, and he would have to wait three days for the CD.

Instead of calling IBM, he could have called RESCUECOM at (703) 986-3233 or contacted us online, and spoken with a live, trained representative with the knowledge to assist him with his particular IBM laptop repair. The experts at RESCUECOM are available 24 hours a day, seven days a week, 365 days of the year, so whatever time it was wouldn't have been a concern for him or you. After he contacted RESCUECOM, a certified technician could have been at his home or office providing him with an on-site IBM laptop repair within one hour. RESCUECOM is a nationwide company, so his location wouldn't have been a concern, either.

Instead he chose to wait three days. When the CD arrived and he began going through the restoration process, he got halfway through and realized a disc was missing from the collection, and he couldn't continue without it. When he called IBM's laptop repair services again they wouldn't claim responsibility for the mistake because another company ships out CDs for them. An IBM rep did say, however, that the man would be sent more CDs but he couldn't be sure the missing CD would be included. Frustrated by now, his repair could have been completed days ago if he chose to call RESCUECOM. Our expert techs at RESCUECOM are the best in the business at IBM laptop repair, and you can always feel confident with our services because we provide you with a superior satisfaction guarantee. For all your future IBM laptop repairs, contact RESCUECOM for fast and flawless service.

Google Reviews

Nikki Edwards
Nikki Edwards
in the last week
This was my first experience with Rescuecom. I got a tech named Roy.He was amazing! He was knowledge
...This was my first experience with Rescuecom. I got a tech named Roy.He was amazing! He was knowledgeable, patient, with excellent customer service skills. While fixing my machine, he built great rapport to avoid dead air. He was so detailed oriented that he even concluded that I wore glasses simply because my fonts were SLIGHTLY larger. He went above and beyond by ensuring that my virus infected machine was cleaned to perfection to include edge, IE, google chrome etc...I will request him every time. You should also! less
David Elderkin
David Elderkin
in the last week
Andrew was very nice, very professional, and funny (!). I enjoyed having him help me. and look forw
...Andrew was very nice, very professional, and funny (!). I enjoyed having him help me. and look forward to speaking with him again (not for a serious problem, i hope) less
Deborah O'Connor-Slater
Deborah O'Connor-Slater
a week ago
Just completed my first service call to Rescuecom Syracuse. It was a rewarding experience. I have a
...Just completed my first service call to Rescuecom Syracuse. It was a rewarding experience. I have a very older machine and was afraid I could not recover lost or corrupt files. The response time from service call to response from technician was very fast (maybe 10 Min)The Technician Anthony was very courteous. He walked me through the process of recovering my "lost" files. Everything was recovered and I am good to go. He took the time to explain what he was doing and in his follow-up he made some very helpful recommendations to maintain my computer. I am very satisfied with the service and recommend it to anyone who is having computer problems. less
Tom Seabrooke
Tom Seabrooke
a week ago
Support was the best, thanks Anthony for your help. You saved the day and I will recommend you guys
...Support was the best, thanks Anthony for your help. You saved the day and I will recommend you guys to all my associates. 5 Stars***** less
View all Google reviews

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