IBM Laptop Repair

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Google Reviews

Sheila O'connor
Sheila O'connor
a week ago
When I called my compute was completely dead. Going away on Sunday and needed to have access to my c
...When I called my compute was completely dead. Going away on Sunday and needed to have access to my computer to get emails out before I left. I talked with T and she was very pleasant and understanding. Take all my information and had tech David call me back. Davis was so awesome and worked with me to get to the point were he could take over my machine. I am so thankful for David he was patience, understand, working with me. He went above and beyond to ensure me that everything will be okay and he would work all night if he had to get my computer fixed. I worked as a supervisor, office manager for many years, I would have been delighted to have David on my team. Once again I am thankful I gave rescue Com I have never any problems with any of the techs. I really appreciate David approach to customer service. Once again he was AWESOME! less
Katie Chuong
Katie Chuong
2 weeks ago
David is awesome!! He is so patient with all my issues and caring and I would definitely recommend t
...David is awesome!! He is so patient with all my issues and caring and I would definitely recommend this 5 star company to everyone, friends and family! less
Karen Gutfeld
Karen Gutfeld
a month ago
These guys are very helpful and know what they are doing. I am a complete dummy when it comes to tec
...These guys are very helpful and know what they are doing. I am a complete dummy when it comes to tech matters and David always walks me through it patiently so that in the end my problem is solved. Very appreciated. less
Sandy Ewell
Sandy Ewell
a month ago
Customer service is wonderful. Everything was explained as it was being fixed. Received a call back
...Customer service is wonderful. Everything was explained as it was being fixed. Received a call back when completed to make sure all my problems were taken care of. less
View all Google reviews

IBM Laptop Service

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Do you own an IBM laptop? Follow this individual's experience with IBM's laptop repair services, as we show you how RESCUECOM, a professional laptop repair company, could have provided a better service. This man had a problem with his laptop and couldn't do a system restore to correct the problem because the system restore file was ruined. The next thing the man did was ask IBM's laptop repair services to send him a new copy of the restoration CD, and he would have to wait three days for the CD.

Instead of calling IBM, he could have called RESCUECOM at (703) 986-3233 or contacted us online, and spoken with a live, trained representative with the knowledge to assist him with his particular IBM laptop repair. The experts at RESCUECOM are available 24 hours a day, seven days a week, 365 days of the year, so whatever time it was wouldn't have been a concern for him or you. After he contacted RESCUECOM, a certified technician could have been at his home or office providing him with an on-site IBM laptop repair within one hour. RESCUECOM is a nationwide company, so his location wouldn't have been a concern, either.

Instead he chose to wait three days. When the CD arrived and he began going through the restoration process, he got halfway through and realized a disc was missing from the collection, and he couldn't continue without it. When he called IBM's laptop repair services again they wouldn't claim responsibility for the mistake because another company ships out CDs for them. An IBM rep did say, however, that the man would be sent more CDs but he couldn't be sure the missing CD would be included. Frustrated by now, his repair could have been completed days ago if he chose to call RESCUECOM. Our expert techs at RESCUECOM are the best in the business at IBM laptop repair, and you can always feel confident with our services because we provide you with a superior satisfaction guarantee. For all your future IBM laptop repairs, contact RESCUECOM for fast and flawless service.

Google Reviews

Sheila O'connor
Sheila O'connor
a week ago
When I called my compute was completely dead. Going away on Sunday and needed to have access to my c
...When I called my compute was completely dead. Going away on Sunday and needed to have access to my computer to get emails out before I left. I talked with T and she was very pleasant and understanding. Take all my information and had tech David call me back. Davis was so awesome and worked with me to get to the point were he could take over my machine. I am so thankful for David he was patience, understand, working with me. He went above and beyond to ensure me that everything will be okay and he would work all night if he had to get my computer fixed. I worked as a supervisor, office manager for many years, I would have been delighted to have David on my team. Once again I am thankful I gave rescue Com I have never any problems with any of the techs. I really appreciate David approach to customer service. Once again he was AWESOME! less
Katie Chuong
Katie Chuong
2 weeks ago
David is awesome!! He is so patient with all my issues and caring and I would definitely recommend t
...David is awesome!! He is so patient with all my issues and caring and I would definitely recommend this 5 star company to everyone, friends and family! less
Karen Gutfeld
Karen Gutfeld
a month ago
These guys are very helpful and know what they are doing. I am a complete dummy when it comes to tec
...These guys are very helpful and know what they are doing. I am a complete dummy when it comes to tech matters and David always walks me through it patiently so that in the end my problem is solved. Very appreciated. less
Sandy Ewell
Sandy Ewell
a month ago
Customer service is wonderful. Everything was explained as it was being fixed. Received a call back
...Customer service is wonderful. Everything was explained as it was being fixed. Received a call back when completed to make sure all my problems were taken care of. less
View all Google reviews

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