Samsung Beats All in RESCUECOM’s 2018 Holiday Computer Reliability Report

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Tech Support Blog

Tech Support Blog

Gifting the Right Computer this Holiday Season: Samsung Tops Apple, Dell & Lenovo Rise, Asus Remains Stagnant


October 15, 2018


Samsung beats everyone, including Apple, in reliability this holiday season. It is the best choice for anyone’s computer needs, delivering more tech for less money. Read more »

RESCUECOM Releases 2015 Q1 Computer Reliability Report

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The 2015 Q1 RESCUECOM Computer Reliability Report has arrived, showing longstanding contenders in reliability battling for the top spot along with a surprising comeback in one manufacturer’s reliability.

The Computer Reliability Report takes a manufacturer’s market share of computers and tablets in the U.S. and compares it against the number of tech support calls RESCUECOM receives for that manufacturer’s products to determine a reliability score. Read more »

What are Fitness Trackers and What Do They Mean to You?

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For many people, consumer technology often goes hand in hand with entertainment, as people listen to music, watch videos and play games on their computers, smartphones and tablets frequently.  For others, consumer tech is synonymous with work as they spend most of their time on computers in Microsoft Office or answering emails on their phones.  However, a new type of consumer technology has seen significant growth in recent years, and it fits neither of these typical categories.  Fitness trackers use motion-tracking technology and the web to help people get in physical shape.  Read more »

What is Patch Tuesday and What Does It Mean to You?

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While software developers and computer repair professionals know the term very well, many computer users do not know what a “patch” is or what it does.  A patch is a piece of software that updates a computer program to improve or fix it.  Patches can fix security issues, get rid of glitches and bugs and even add brand new functionality to a computer program.  Patches evolve computer programs over time to both protect people that use the program from online attacks and to make the software better for their use.  Some of the most important patches that people receive for their computers are patches that fix problems with Windows, the most used operating system on desktop and laptop computers. Without these patches and updates, many people’s computers would remain vulnerable to online attacks and exploits.  Read more »

Why You Should Be Concerned with Online Privacy (Part One of Privacy Series)

While the Internet powers most everything we do on a day-to-day basis, it also makes it possible for a number of invasions of our privacy to occur on a regular basis. RESCUECOM is releasing a series of articles, of which this is the first, that will examine privacy issues people face online and demonstrate methods people can use to prevent invasions of their online privacyRead more »

Monitor Your Servers With Speed And Efficiency With The Tripp Lite Minicom SmartRack 116!

As businesses grow and more people discover that the Internet is not as daunting a tool as they might initially suspect, you might be inclined to build or maintain your own servers for your business.  While the initial set-up of your own server farm may be out of your league if you are not especially computer savvy, monitoring and maintaining your servers has become easier in recent years.  One element that may make it easier to maintain your servers in-house, without the need to hire a specialist, is server-monitoring technology.  Tripp Lite makes several pieces of server-related technology and the Minicom SmartRack 116 16-Port KVM may make monitoring your servers very easy. Read more »

JBL Speakers Enhance Your iPod’s Sound With The OnTime Micro!

Given how very many companies now make docking stations for Apple mobile computing devices, it is fascinating to see how they try to differentiate their products from one another.  There is some irony in the fact that some of the most prominent brands to not capitalize on the most impressive aspect of their docking station.  Take, for example, the JBL OnTime Micro.  JBL’s main advertising campaign for the docking station focuses on the fact that is has an alarm clock built into it!  The JBL OnTime Micro is so much more than a glorified alarm clock, though. Read more »

Hear Your Music Like The Artists Intended With The iOnly Bass Docking System!

Virtually every musical artist will tell you that when they created their music, they did not format it in such a way that the ideal presentation would come from a pair of ear buds.  Most musicians create music that resonates in the open air or rattles the wall from the depth of sound it produces.  An entire generation is being raised on digital music players where the priority is portability, not sound quality.  But that generation is not lost yet; many manufactures are producing docking systems that allow you to play music from your portable music devices over a more sophisticated speaker system than the native ones.  For fans of Apple portable music and computing devices, there is the iOnly Bass Docking System. Read more »

The Partner EK900 Deluxe English-Korean Talking Electronic Dictionary Breaks The Language Barrier!

There are two significant barriers for most people to traveling the world and seeing all that it has to offer: money and not knowing the languages native to the places you wish to visit.  Once you have enough money to travel, you have to determine whether you want to learn a new language or hire a guide.  Either choice may require an investment of time or money you may not wish to spend in that manner or, in the case of adding an additional person, it may fundamentally change the experience you were hoping to have.  Thanks to ECTACO there is now a third option!  If you want to visit Korea, you need not learn the language.  Instead, you just need to take the Partner EK900 Deluxe English-Korean Talking Electronic Dictionary with you! Read more »

The Denon iPod/Networking Client Dock With Wi-Fi Is Very Cool.

The popularity of Apple’s mobile computing devices has led many manufacturers to create accessories that attempt to make Apple’s products even better.  While Apple’s mobile devices, like the iPad, iPhone, and iPod lines are convenient for travel, they may be less-than-ideal for presenting media in a home environment.  Seeking to augment the usefulness of your iPod or iPhone, Denon now makes a cool iPod/Networking Client Dock With Wi-Fi. Read more »

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Patented - Patent Numbers: 6,898,435, 8,832,424 and 9,477,488
Additional Patents Pending