Tech Support Blog

Tech Support Blog

RESCUECOM Releases 2015 Q1 Computer Repair Report

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RESCUECOM has tallied up all the computer repair calls it received, including tablets, for the 2015 Q1 Computer Repair Report, showing a surprising leap in certain problem areas.

The Computer Repair Report is created by tallying the data from all calls RESCUECOM receives at its 1-800-RESCUE-PC call center to form a list of the most common computer and tablet problems. RESCUECOM ranks the top ten computer repair problems in order from most frequent to least and explains them by category, creating a useful tool to inform users about the threats their tech devices face.

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RESCUECOM Releases 2015 Computer Reliability Report

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The computer and tablet reliability scores are in for the 2015 RESCUECOM Computer Reliability Report, bringing in some new names in the tablet market.

Most of the big names from previous reports have once again claimed a spot in the rankings for 2015, though several have notably risen or fallen in reliability score. Along with shifts in rankings among the report’s regulars, there are a couple of newcomers making a splash in the tablet world this year. Read more »



Vamo Simplifies Multi-City Travel

 photo Vamo_zpsg5p0rf4o.pngThere are many websites, apps, and other online services designed to help us deal with the difficulties of booking travel.  There is the issue of the trip itself, flights, rental cars, hotels, and other details, and booking for multiple cities can be an even greater challenge.  Multi-city booking is available on sites such as KAYAK, Expedia, Priceline and others, though trying several different options to find the best price and itinerary can take hours.  Other sites connect travelers to booking experts in order to build the perfect itinerary, charging a small fee for the service.  Vamo is an app that does all these things and more, completely free.  While big online booking sites have round-trip flights figured out, anyone who has tried to book a multi-city trip knows what a hassle it can be to find the best flights, local transportation, and lodging, especially for the best price.  Vamo aims to make the arduous process of complex international travel booking as fast and simple as possible. Read more »



Echosec Uses Social Media to Keep You Informed

 photo Echosec_zpswnfqm9py.pngWhen searching for social media information based around a specific area, the options social networks provide are limited to those specific websites, apps, or services. Echosec is a map-driven search engine that harvests and searches hundreds of social media services for real time posts and media. You can use the service to see breaking news and live updates from areas of conflict of any kind, or simply to see real time posts from your favorite sporting event.  The idea is very self-explanatory; you simply choose the area that interests you by creating a square on the world map, and Echosec will then display the tweets, Facebook posts, and Flickr images, or any other social media mention from that area.  While this is especially useful for obtaining the most relevant news as it happens right from the source, you can choose the period that interests you as well. Read more »



ExitTicket Makes Learning More Effective

 photo ExitTicket_zpsgnd8enih.pngThe Exit Ticket is a well-known tool to many teachers, allowing them to discover what students have learned at the end of a lesson.  A teacher can use them not just at the end of the day but at any point before students leave such as at recess, lunch, their next class, or a transition to another subject area.  The concept is simple; students hand their teacher a “ticket” filled out with an answer to a question, a solution to a problem, or a response to what they have learned in order to make it possible to assess if students have understood subject matter and plan for the next lesson or unit of instruction.  ExitTicket from EdStart, a company dedicated to making apps for educators, brings this process to the digital realm while improving it.  It allows you to ask more questions more quickly and make quicker decisions with the feedback you receive. Read more »



Ivytalk Helps You Reach Anyone at Any Time

 photo Ivytalk_zpssonltnms.pngThere are now more ways than ever before to stay in touch such as email, text messaging, video chat, social media, and many more.  However, despite this extensive list of ways to communicate with others, it can seem more difficult than ever to actually connect with the person you are trying to reach.  Ivytalk aims to solve the problems with communication gaps caused by any number of reasons, from people changing their cell phone numbers or email addresses without warning to fewer people using landlines by the day.  Some people rarely check their email because they prefer to communicate via Facebook almost exclusively.  Still others let each call go to voicemail because they would rather text. For any emergency notification system to be truly effective, people would require a service covering a wide variety of different devices and platforms, and that is exactly what Ivytalk does. Read more »



MedBridge is More Effective Home Care

 photo medbridge_zpsxa9nhznx.pngFor a patient’s home rehabilitation after a hospital stay or care at home before it becomes necessary, implementing a home exercise program (HEP) is of the utmost importance.  It is not only helpful in order to obtain positive outcomes, but required to meet certain medical compliance standards.  Fortunately, MedBridge, an industry leader in online education for rehabilitation professionals, provides software that serves as a powerful online educational tool to enhance patient care.  Essentially, it offers a curriculum taught by the industry’s best instructors, 3D models for in-depth study, and a library of over five hundred tests and techniques.   With this comprehensive set of resources, you can develop and perfect your clinical skills and heighten your clinic’s reputation.  MedBridge supports members of the profession in maintaining, developing and enhancing their skills and knowledge in all areas. Read more »



Get More from Personal Data with Zenobase

 photo Zenobase_zpsyn0rzlwn.jpgAdvancements in technology continue to provide us with faster ways to collect more thorough data than ever before.  From computers to mobile devices and now wearables, each piece of tech helps us to learn more.  We can use technology to better understand sleep patterns, for instance, or how running affects us physiologically, but how do we organize that data for more useful purposes?  Zenobase is an app that lets you store, visualize and correlate data from wearable devices with custom data or data from other sources to understand it on a higher level.  For instance, you can better understand the question of sleep patterns when you can correlate as much information as possible, such as how the phase of the moon affects them.  You can go beyond the effects of running to determine whether swimming or running affects you more positively.  There are myriad possibilities, and Zenobase can open them all. Read more »



Gain More Supporters with ActionSprout

 photo ActionSprout_zpsna9xnvis.pngEven with everything Facebook has to offer, some organizations continue struggling to engage with supporters in meaningful ways using the actions it provides like the ability to like, share or comment on something.  Nonprofits still worry about the real cost and benefit of Facebook as a platform for reaching supporters and deepening engagement with them over time.  ActionSprout is an app that helps organizations unlock their Facebook fans with actions that move beyond “like,” “share,” and “comment” to give dozens of relevant social actions to engage supporters with directly on their own Facebook pages.  More engagement costs more money, and the Facebook is gradually reducing the number of fans receiving updates in their news feeds.  Still, it can make a major impact on an organization’s ability to build productive relationships with supporters.  Even the relatively recent “Promote” function provides nonprofits and campaigns with a new tool for engaging its strongest supporters. Read more »



Form Healthy Habits with My Pocket Coach

 photo my-pocket-coach_zpsarlwxd6r.pngWhen it comes to motivating ourselves to achieve goals, many people need some help, and sometimes a little extra push is necessary.  Many people even have “life coaches” for this very reason.  Now, there is My Pocket Coach, an app that can help motivate individuals form good habits or break bad ones. Whether you want to stop smoking, start walking every day, or even simply remember to floss every morning, My Pocket Coach can help you track your progress in achieving or eliminating habits and goals as needed.  It constantly reminds you what steps you need to take in your life to make important, lasting changes in your lifestyle. Read more »