Tech Support Blog

Tech Support Blog

Understanding the Top Tech Problems and How to Fix Them: RESCUECOM’s 2016 First Half Computer Repair Report

photo rescuecom-computer-repair-report_zpsehfkobek.jpgDo you know what to do when a virus attacks your computer?  Do you know why your laptop won’t boot up or your phone refuses to turn on at all? It is an unfortunate fact that everything we own wears down over time, but RESCUECOM is here to provide all the information you need to face your technology problems without fear and get the best performance from every tech device. Read more »



Kindle Tablet Review: RESCUECOM Gives it High Marks for Reliability

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The latest RESCUECOM Computer Reliability Report – based on 60,000 service call requests into our 1-800-RESCUE-PC hot line annually – rates the Kindle as the most trouble-free tablet.

Spring is here and time to get rid of the old and bring in the new! If this for you means purchasing a new computer to replace your outdated or poorly performing device, RESCUECOM’s 2016 Computer Reliability Report will help you be well prepared to bring home only the best and most reliable computer.

In this latest quarterly report, Apple and Samsung, though still top performers, are no longer vying for first place in the rankings. Read more »



AnswerDash Simplifies the Search for Website Info

photo 0000AD_zpsnq8regrc.pngMost people who have questions browsing a website attempt to find the answer through trial and error, resorting to searching the Internet when they cannot find it.  The FAQ section on most websites is rarely helpful, and the map on how to navigate the site is usually isolated from the site itself.  It is often difficult to find what you want to know where it would make sense to be, and this is a dilemma a startup called AnswerDash hopes to resolve.  Essentially, it has produced a question-and-answer technology that a company can embed within its website, allowing users to find answers more easily, while clients gain insights into their users’ behaviors and can adapt customer support accordingly. Read more »



Create Engaging Content Online with Smore

photo 00000Smore_zpscczth9mx.pngNewsletters and flyers have long been a trusted and widely used method of getting news out locally, and it is even more effective through use of the Internet.  People can now put together an engaging, eye-catching notice in a way that gathers much more of an audience than canvassing neighborhoods instantly, particularly through social media.  Smore is a startup that works to make the creation and online distribution of flyers and newsletters easier while ensuring a larger audience. Its developers tout it as a means of taking promotional material to the next level with built-in tools that make spreading your message fast and effective. It also boasts a simple, user-friendly format that enables anyone to create something that looks professional with little to no design experience. Read more »



Visual.ly Makes Content Marketing More Effective

photo http://i1303.photobucket.com/albums/ag160/brendenrescuecom/0000Visual_zpsya970sjo.pngPresentation is a key aspect of marketing, one of the most important elements in keeping a company relevant and increasing public interest in it.  Content marketing, a marketing strategy that focuses on creating and distributing effective, relevant, and consistent content to attract potential customers, has always been a major focus in drawing them, and this is where a startup called Visual.ly aims to help.  Not only is content marketing more important than ever to help companies stand out among innumerable competition, especially in the online marketplace, but it has also been growing very rapidly over the last decade in particular.  Visual.ly helps by, in its creators’ words, simplifying the production and distribution of visual content. Read more »



Postmates Revolutionizes Online Delivery

photo 0000Postmates_zpsmtv5bpfm.pngThe Internet makes shopping online faster and easier along with the added convenience of being able to do so anywhere at any time.  It also provides an opportunity, particularly with the advent of smartphones and apps, to improve and combine services of all kinds.  Postmates is a startup that works to do just that with the delivery of the goods you purchase online.  While there are plenty of online retailers that offer various shipping services, bike courier apps and services, and personal delivery options, as well as massive companies like Amazon offering quick on-demand delivery, Postmates distinguishes itself as a unique app in two ways.  Firstly, it allows users to receive delivery of anything from anywhere.  It is not merely for retail or any one segment of the market, but offers delivery of anything from fast food to clothing to groceries and anything else from any retailer.  Secondly, it now offers an unlimited monthly subscription allowing users to get anything and everything they want delivered quickly from anywhere whenever they want. Read more »



Getaround Makes Online Car Rental Practical

photo http://i1303.photobucket.com/albums/ag160/brendenrescuecom/0000Getaround_zpskgdkdhz9.jpegThe online marketplace has been growing as the ideal means for individuals as well as companies to buy and sell for years.  More recently, it has also become a great way to rent, particularly through services such as Trulia and Zillow, and Airbnb.  While these companies prove how fruitful online rental can be, they service the particular need for home and apartment rentals, but car rental has been a trickier thing to manage.  Now, however, a startup called Getaround has emerged to help make online vehicle rental easy, practical, and convenient.  While people have been able to use apps like Uber and Lyft for some time now in order to make money from their cars or, conversely, easily and quickly get a ride when they need one, only the typical rental agency options have been available for vehicles until now. Read more »



Point Inside Improves the Retail Experience

photo 000PI_zpsqyovkcqm.pngRetailers will do just about anything they can to be able to most effectively engage customers, and these customers are constantly seeking a better shopping experience.  Point Inside is a startup that seeks to help shoppers with their retail experience while utilizing that experience to aid retailers as well.  As its creators describe it, it is an app helps mobile shoppers search, plan, and complete their in-store shopping trips with digital in-store product location solutions.  In doing so, it helps businesses better engage shoppers and encourages them to continue shopping in the future as recurring customers. Read more »



BetterLesson Helps Teachers Grow

photo 000BL_zpsbjonwi3c.pngTeaching is not an easy job, and while a teacher is ultimately responsible for the educational growth and development of his or her own students, at least in a specific subject, everyone could use a little help and support.  This is where a startup called BetterLesson aims to help.  In its creators’ words, it empowers teachers to drive their own personal learning by utilizing personalized coaching to help them discover what works best in their particular curriculum and develop instructional strategies they can tailor to their particular students.  It does this by offering an online community of professional educators with years of experience based on the premise that many professionals receive coaching of some kind or another and this should not exclude the field of education. BetterLesson also offers a database of lessons and resources organized by education professionals. Read more »