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Tech Support Blog

Tech Support Blog

Jabra’s Elite Sport Upgraded are a Revolution in Wireless

Bluetooth earbuds have been understandably popular for some years now, but it was not until recent years that companies finally achieved the push for wireless with headphones and especially earbuds. Since they did emerge, there are now dozens of truly wireless earbuds, with no cord connecting the left and right together, on the market. While not the first available commercially, the Apple AirPods were the first to really bring wireless earbuds into the public eye. Unfortunately, they were not good for sporting due to a lack of water and sweat resistance, nor do they stay in your ears with excessive movement, so a large part of those who would find them beneficial do not find them useful. In 2017, Jabra released the Elite Sport earbuds to deal with this issue, designing them with athletes in mind, and they have reinvented them with the Elite Sport Upgraded. Read more »



The Buffalo F is the Best Longboard Ever Made

Skateboarding has been around for nearly eighty years, though it saw its peak in the 1980s and 1990s. It still holds some popularity, however, and serves as more than just a hobby or an action sport. There are people who use skateboarding as a form of art, a mode of transportation that is quicker than walking but still quite active, and even as a job. Reports have estimated that there are over 11 million active skateboarders worldwide, and the International Olympic Committee has announced that skateboarding will officially be a recognized sport in the 2020 Olympics in Tokyo. Technology has kept pace with this sport as much as any other, and the most obvious example of this is the creation of the electric skateboard. Serious skateboarders are more likely to consider the longboard, which is designed specifically for turning and cruising smoothly at high speeds over long distances and is easier to control. With the new Buffalo F, there is now a model that combines the best speed, range, and strength to rule the competition. Read more »



Logitech’s Harmony Elite is the Evolution of the Universal Remote

Not too many years ago, the idea of a “universal” remote was a novelty, but one that was realized in 1985. At the time, that meant little more than the ability to operate the TV, VCR, and a few other devices and could control little more than power, volume, and other basic play controls. 1987 saw the release of the first programmable universal remote, allowing those who were more technically capable to do more with it. The next step in this evolution was a universal remote with the ability to upload its settings to a computer. Later iterations of the universal remote had Macro programming, allowing a user to program command sequences to be set the press of a single button and an LCD built into it to display status information. To say that universal remotes have come a long way in the years between then and now is something of an understatement, particularly given the arrival of arguably the best ever made: the Logitech Harmony Elite. Read more »



The Glass Sound Speaker is Tops among Bluetooth Speakers for Design

Bluetooth speakers are a major convenience for listening to anything you want anywhere you are in your home or even at work with the greatest convenience. They are not typically a decor piece, however, and very few look particularly unique in comparison to others. There are some Bluetooth speakers designed to offer a distinctive look or even equipped with lights, but there is still no mistaking them for anything but what they are. This has been true up to now, that is, thanks to Sony’s LSPX-S1 Glass Sound speaker, a Bluetooth-enabled speaker that provides all the same features it should but with a much more artistic flair. It is candle-like in appearance, with LED lights that gleam like a refracted candle flame inside a glass flute-like structure. Read more »



RESCUECOM Releases 2018 Computer Reliability Report

Apple makes great computers, no question about it, but they are expensive. Another alternative are Samsung computers.

“The Samsung – Apple battle continues with Samsung coming in second to Apple but holding a higher rank than others due mostly to superior PCs like the sleek, elegant, and powerful ArtPC PULSE” says RESCUECOM’s David Milman. Read more »



Eero Solves Home Wifi Problems

While wifi in the home is a luxury decades old, not everyone initially used it for more than one or two computers. In the beginning, these connected to the Internet via dial-up, but home wifi became more of a practicality with the use of laptops, the development and release of devices such as wifi connected printers, and the rise of activities performed mostly online such as gaming. Things have advanced far beyond that, now. Everybody has a cell phone, most homes have at least one tablet, we now use smart TVs, and we live in fully connected homes with Internet connectivity extended to everything from security systems, thermostats, lights, speakers, portable wireless assistants like Echo and Alexa, kitchen appliances, and even light bulbs. Unfortunately the large numbers of devices we use in the home and the fact that said homes were not built with technology that its builders could not fathom in mind can lead to wifi problems. Fortunately, however, a startup called Eero has a solution. Read more »



Polaroid’s OneStep 2 Offers Both Nostalgia and Quality

Polaroid has historically been one of the most popular consumer electronics companies in the world, best known for its line of instant film and cameras. Many people might be surprised to learn that Polaroid is still producing instant cameras. They could be justified in their surprise given that it seems like an analog product in a digital age. Some of the unawareness may result from the fact that Polaroid declared bankruptcy not once but twice in attempting to keep its product line relevant in the face of rapidly improving photography and mobile tech. Polaroid, having rebranded once as Impossible Project and now once again as Polaroid Originals, has now gained back some of the market by rereleasing newer, improved versions of their cameras. They have also convinced people that, even in an age in which any device you carry on your person can take and store a large number of photos at any time, there is a benefit to having a physical photo to claim and own. It has done so with the new OneStep 2, an instant camera that improves on original models with some modern touches. Read more »



Amazon Tops the E-Reader Market with New Kindle Oasis

E-readers haven been a boon to active literature and periodical lovers since the early 2000s, though the first commercial attempt at the concept came in the late 90s via LCD. Reading is simply something that millions of people love to do and it is not likely even with all of the other things available to distract us that we will ever stop reading novels, plays, and magazines as a form of escapism or personal learning, among other pursuits. As e-readers go, any device that can display text on a screen can technically serve as one, but there is a reason specialized e-reader devices prevail. Unlike other devices that offer an app for downloading books or other reading material, an e-readers full resources exist for that sole purpose. An e-reader optimizes its portability, visibility, and battery life for nothing else, and Amazon’s Kindle Oasis does this better than most. Read more »



DJI’s Mavic Pro Platinum May be the Best Consumer Drone on the Market

While perhaps not a name recognized in many households, DJI has made a name for itself in tech as the biggest in the consumer drone market. 2016 saw the release of the Mavic Pro, one of the best drones ever created for common use and a favorite among drone enthusiasts with some of the highest ratings ever garnered. At the end of 2017, however, DJI went a bit further by upgrading their already exceptional base model and releasing the Mavic Pro Platinum. While most compact drones have fewer features than larger models, the original design boasted a wide range of features that placed it among the top consumer drones ever released, and the Mac Pro Platinum is an improvement beyond merely a change in color. Read more »



Amazon’s Newest Internet TV is a Top Choice

Internet TV has evolved to become much more than simply the ability to watch pirated TV shows on your computer as it was in its very earliest stages. With such a demand to watch more TV and be able to do so whenever, wherever, there were several necessary steps along the way to get to where we are now. These evolutions included being able to link a computer to a TV screen, which was really just using what you could watch online until devices like TiVo and the Roku, and from there TVs that could actually connect to the Internet, then wireless connections from apps on a smartphone or table to the TV. Internet TV realizes its most current advancement in the Amazon Fire TV 4K with the Alexa voice remote. Read more »