Bizjournals Washingon Features RESCUECOM's 2015 Computer Reliability Report

RESCUECOM Presents the Major Computer Concerns and How to Deal with Them

RESCUECOM has released the 2015 Q2 Computer Repair Report, now with tips for avoiding each of the most common computer problems!

Wichita Business Journal
July 23, 2015


The most surprising change this quarter is the massive increase in calls for Windows app issues. While Windows app issues were a top problem last quarter, they now account for a higher percentage than all of the other problems combined!

The Computer Repair rankings, explained in detail in the full 2015 Q2 Computer Repair Report, are as follows:

RankProblemPercentage%
1Windows App Issues50.5%
2Viruses / Malware13.9%
3Slow Computer6.6%
4Internet Connection6.0%
5Windows O.S. Issues4.5%
6Email Trouble4.4%
7Printer Problems3.3%
8Hardware Repair3.0%
9Data Recovery2.3%
10Startup Difficulties2.1%

With the rise in percentage of calls for Windows App issues, several other problems have declined in percentage this quarter. Concerns with slow computer performance dropped most sharply and are now at only 6.6%, though a slow computer remains the third most significant tech support concern.

Viruses and malware take their usual spot as the second largest problem. People should not take these threats lightly, as they can unknowingly download malicious programs that can cause some major dangers like giving hackers access to personal information including bank accounts.

While you may find yourself constantly plagued by technology problems, there are preventative measures for many of them, and you can manage the ones you face with the right care. Generally, a good way to avoid the majority of computer problems is to keep the latest versions of all of your software installed and updated. Keeping Internet security software running with the latest definitions is also vital to prevent a myriad of issues, and you can extend the life of your hardware by keeping your devices clean and free of debris. For a full breakdown of all of the most common computer problems, along with tips to avoid them, be sure to read the full 2015 Q2 Computer Repair Report!


About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, or computer repair, visit http://www.rescuecom.com or call (703) 986-3233.

For More Information, Contact:

David Milman - CEO
pr@rescuecom.com
1-315-882-1100

Google Reviews

Peter McCallum
Peter McCallum
in the last week
My experience was terrific. Roy worked for hours and with great precision. Highly recommended.
...My experience was terrific. Roy worked for hours and with great precision. Highly recommended. less
Marji
Marji
a week ago
I want to Thank Roy at Rescuecom for sticking with me for hours trying to figure out my issue with L
...I want to Thank Roy at Rescuecom for sticking with me for hours trying to figure out my issue with LinkedIn Login, password ~amp~ security sign-in issues. I highly recommend him and Rescuecom Team for any of your computer needs. less
Barbara Pape
Barbara Pape
a week ago
I have been a Rescuecom customer for over 9 years and when I need something done, I can always count
...I have been a Rescuecom customer for over 9 years and when I need something done, I can always count on these guys to help me and they are always prompt with my service call requests. less
Sedibazar Batbold
Sedibazar Batbold
3 months ago
Excellent help and was extremely patient throughout the whole process. Solved my problem and helped
...Excellent help and was extremely patient throughout the whole process. Solved my problem and helped clean it thoroughly to maximize my PC performance. I can enjoy my computer peacefully and happily again. Learnt a lot and was given great advice. Highly recommend and kudos to Roy for doing all that. less
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