KTUL in Tulsa delivers the specifics of the RESCUECOM 2015 Q2 Computer Repair Report

KTUL Offers RESCUECOM's Look at How to React to Technology Struggles

RESCUECOM has released the 2015 Q2 Computer Repair Report, now with tips for avoiding each of the most common computer problems!

KTUL-TV
July 23, 2015


The most surprising change this quarter is the massive increase in calls for Windows app issues. While Windows app issues were a top problem last quarter, they now account for a higher percentage than all of the other problems combined!

The Computer Repair rankings, explained in detail in the full 2015 Q2 Computer Repair Report, are as follows:

RankProblemPercentage%
1Windows App Issues50.5%
2Viruses / Malware13.9%
3Slow Computer6.6%
4Internet Connection6.0%
5Windows O.S. Issues4.5%
6Email Trouble4.4%
7Printer Problems3.3%
8Hardware Repair3.0%
9Data Recovery2.3%
10Startup Difficulties2.1%

With the rise in percentage of calls for Windows App issues, several other problems have declined in percentage this quarter. Concerns with slow computer performance dropped most sharply and are now at only 6.6%, though a slow computer remains the third most significant tech support concern.

Viruses and malware take their usual spot as the second largest problem. People should not take these threats lightly, as they can unknowingly download malicious programs that can cause some major dangers like giving hackers access to personal information including bank accounts.

While you may find yourself constantly plagued by technology problems, there are preventative measures for many of them, and you can manage the ones you face with the right care. Generally, a good way to avoid the majority of computer problems is to keep the latest versions of all of your software installed and updated. Keeping Internet security software running with the latest definitions is also vital to prevent a myriad of issues, and you can extend the life of your hardware by keeping your devices clean and free of debris. For a full breakdown of all of the most common computer problems, along with tips to avoid them, be sure to read the full 2015 Q2 Computer Repair Report!


About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, or computer repair, visit http://www.rescuecom.com or call (703) 986-3233.

For More Information, Contact:

David Milman - CEO
pr@rescuecom.com
1-315-882-1100

Google Reviews

Andrew Cantatore
Andrew Cantatore
a week ago
I had a major hard drive event. After going through all the steps I got all my data and operations b
...I had a major hard drive event. After going through all the steps I got all my data and operations back and running properly less
Ronald Bagliere
Ronald Bagliere
a week ago
My service call with my tech rep was outstanding. She had lots of patience, very clear responses, an
...My service call with my tech rep was outstanding. She had lots of patience, very clear responses, and solved all my issues. Love to have her on the other end on every future call I may have! less
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Tzvi V
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Maddy was very professional and helpful with my printer issue.
...Maddy was very professional and helpful with my printer issue. less
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TrizCom PR
3 weeks ago
David did an outstanding job getting our company back up and running after a major event. He went ab
...David did an outstanding job getting our company back up and running after a major event. He went above and beyond making sure that we were not only operational, but also secure. Fantastic customer service. less
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