IT News Online gives readers a look at RESCUECOM's 2015 Q2 Computer Repair Report

RESCUECOM Gives Advice for How to Manage Common Computer Issues

RESCUECOM has released the 2015 Q2 Computer Repair Report, now with tips for avoiding each of the most common computer problems!

IT News Online
July 23, 2015


The most surprising change this quarter is the massive increase in calls for Windows app issues. While Windows app issues were a top problem last quarter, they now account for a higher percentage than all of the other problems combined!

The Computer Repair rankings, explained in detail in the full 2015 Q2 Computer Repair Report, are as follows:

RankProblemPercentage%
1Windows App Issues50.5%
2Viruses / Malware13.9%
3Slow Computer6.6%
4Internet Connection6.0%
5Windows O.S. Issues4.5%
6Email Trouble4.4%
7Printer Problems3.3%
8Hardware Repair3.0%
9Data Recovery2.3%
10Startup Difficulties2.1%

With the rise in percentage of calls for Windows App issues, several other problems have declined in percentage this quarter. Concerns with slow computer performance dropped most sharply and are now at only 6.6%, though a slow computer remains the third most significant tech support concern.

Viruses and malware take their usual spot as the second largest problem. People should not take these threats lightly, as they can unknowingly download malicious programs that can cause some major dangers like giving hackers access to personal information including bank accounts.

While you may find yourself constantly plagued by technology problems, there are preventative measures for many of them, and you can manage the ones you face with the right care. Generally, a good way to avoid the majority of computer problems is to keep the latest versions of all of your software installed and updated. Keeping Internet security software running with the latest definitions is also vital to prevent a myriad of issues, and you can extend the life of your hardware by keeping your devices clean and free of debris. For a full breakdown of all of the most common computer problems, along with tips to avoid them, be sure to read the full 2015 Q2 Computer Repair Report!


About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, or computer repair, visit http://www.rescuecom.com or call (703) 986-3233.

For More Information, Contact:

David Milman - CEO
pr@rescuecom.com
1-315-882-1100

Google Reviews

Valley View Self Storage
Valley View Self Storage
2 weeks ago
We highly recommend Rescuecom Corporation. We needed immediate help with our office computer and ge
...We highly recommend Rescuecom Corporation. We needed immediate help with our office computer and getting us back up and running they were very through and great to work with. less
Tod Baseden
Tod Baseden
3 weeks ago
Awesome tech support went above and beyond. I highly recommend going with Resuecom. Roy killed it!
...Awesome tech support went above and beyond. I highly recommend going with Resuecom. Roy killed it! less
Nicole Gray
Nicole Gray
2 months ago
I am so thankful for Rescuecom for saving my computer and my sanity. I spent a week trying to remove
...I am so thankful for Rescuecom for saving my computer and my sanity. I spent a week trying to remove viruses from my computer with a program I bought online that promised 24/7 premium customer service and that was a lie. This company is the real deal. I received immediate help, within a minute of me signing up and David was very kind and knowledgeable and once my computer finished its scan 7 hrs later I immediately received another call from Roy to complete the next step. All I had to do was give him access to my computer and he did the rest of the work while I did other things. He called me as soon as he was done and then went over everything with me and helped me with issues I was having with my gmail account. Exemplary customer service and highly skilled technicians and peace of mind for me, I am extremely grateful and I am now a customer for life! less
robert hand
robert hand
2 months ago
I am thoroughly impressed with this company. The attention to detail, a high level of professionalis
...I am thoroughly impressed with this company. The attention to detail, a high level of professionalism, and sticking with some rather pesky problems until both the technician and I were satisfied with the results. Bravo! less
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