Apple Daily Report Shows Apple's Place in the RESCUECOM 2015 Q1 Computer Reliability Report

Reliability of Major Computer Manufacturers Shows Slight Shifting

Apple ranks second in 2015 Q1 Computer Reliability Report

Apple Daily Report
June 22, 2015

Apple has been edged out of first place by Samsung in RESCUECOM’s 2015 Q1 Computer Reliability Report. Apple had an “A” score, while Samsung had an “A+.” (In 2014, Apple topped the list with a score of “A+.”)

Manufacturer Reliability Grade
SamsungA+
AppleA
LenovoB
AsusB-
AcerC
ToshibaC
DellD
HPF
To determine reliability scores, RESCUECOM compares a manufacturer’s market share of Macs, PCs, and tablets to the number of tech support calls RESCUECOM receives regarding that manufacturer. While Samsung and Apple still lead the pack, as is often the case, other manufacturers have slowly been closing the distance to the top ranks.

Lenovo rounds out the top three this quarter with a grade of “B.” Asus, Acer and Toshiba claim the middle of the rankings with grades of “B-“, “C” and “C,” respectively. Dell has a terrible rating of “D.” However, that’s not as bad as HP, which brings up the tail end of the rankings with a failing grade of “F.”

Google Reviews

Christeena Winter
Christeena Winter
in the last week
I have been satisfied with my experience with your company. Technicians have been friendly and help
...I have been satisfied with my experience with your company. Technicians have been friendly and helpful with my problems. I feel my computer has been protected. less
Frank Ramirez
Frank Ramirez
in the last week
I would like to thank my computer tech Anthony for addressing and fixing my issue. As he troublesh
...I would like to thank my computer tech Anthony for addressing and fixing my issue. As he troubleshooted and resolved my computer issue he was friendly and knowledgeable which in this day and age is comforting. having rescuecom is having peace of mind and for that I am thankful for the service. less
Lawrence Flanders
Lawrence Flanders
a week ago
Roy was very helpful. His proffesionalism and knowledge was much more than I expected.
...Roy was very helpful. His proffesionalism and knowledge was much more than I expected. less
Yao King
Yao King
a week ago
Worked with Roy at Rescuecom, he was very kind, courteous, respectful, and helpful!
...Worked with Roy at Rescuecom, he was very kind, courteous, respectful, and helpful! less
View all Google reviews

Featured in:


Feature Inthe New York TimesFOX NEWSUSA TodayComputer WorldCNNForbes