Apple Daily Report Shows Apple's Place in the RESCUECOM 2015 Q1 Computer Reliability Report

Reliability of Major Computer Manufacturers Shows Slight Shifting

Apple ranks second in 2015 Q1 Computer Reliability Report

Apple Daily Report
June 22, 2015

Apple has been edged out of first place by Samsung in RESCUECOM’s 2015 Q1 Computer Reliability Report. Apple had an “A” score, while Samsung had an “A+.” (In 2014, Apple topped the list with a score of “A+.”)

Manufacturer Reliability Grade
SamsungA+
AppleA
LenovoB
AsusB-
AcerC
ToshibaC
DellD
HPF
To determine reliability scores, RESCUECOM compares a manufacturer’s market share of Macs, PCs, and tablets to the number of tech support calls RESCUECOM receives regarding that manufacturer. While Samsung and Apple still lead the pack, as is often the case, other manufacturers have slowly been closing the distance to the top ranks.

Lenovo rounds out the top three this quarter with a grade of “B.” Asus, Acer and Toshiba claim the middle of the rankings with grades of “B-“, “C” and “C,” respectively. Dell has a terrible rating of “D.” However, that’s not as bad as HP, which brings up the tail end of the rankings with a failing grade of “F.”

Google Reviews

Jon Burlingham Jr
Jon Burlingham Jr
a week ago
My technician Roy was incredibly knowledgeable and helpful when it came to all of my questions and n
...My technician Roy was incredibly knowledgeable and helpful when it came to all of my questions and needs. He worked diligently to find the correct parts and services that met the requirements of my specific machine. I highly recommend their services, and will continue to use Rescuecom for my future tech support needs! less
Wendy House
Wendy House
2 weeks ago
Thank you so much for an amazing job and your professional and knowledgeable tech support!!!!!!
...Thank you so much for an amazing job and your professional and knowledgeable tech support!!!!!! less
Jim Loughran
Jim Loughran
3 weeks ago
Great over the phone support from Anthony, fixed all my problems. Excellent service.
...Great over the phone support from Anthony, fixed all my problems. Excellent service. less
Michael Motta
Michael Motta
3 weeks ago
Anthony just saved me hundreds of dollars. His advice and guidance in swapping out my hard drive and
...Anthony just saved me hundreds of dollars. His advice and guidance in swapping out my hard drive and his hours of hard work got me back up and running better and faster than new. I used to own a company with a complete tech support department. Anthony and his Team at RescueCom have helped me replicate that Department at home with 24-7 complete care and peace of mind. less
View all Google reviews

Featured in:


Feature Inthe New York TimesFOX NEWSUSA TodayComputer WorldCNNForbes