Reliability of Major Computer Manufacturers Shows Slight Shifting
Apple ranks second in 2015 Q1 Computer Reliability Report
Apple Daily ReportJune 22, 2015
Apple has been edged out of first place by Samsung in RESCUECOM’s 2015 Q1 Computer Reliability Report. Apple had an “A” score, while Samsung had an “A+.” (In 2014, Apple topped the list with a score of “A+.”)
| Manufacturer | Reliability Grade |
|---|---|
| Samsung | A+ |
| Apple | A |
| Lenovo | B |
| Asus | B- |
| Acer | C |
| Toshiba | C |
| Dell | D |
| HP | F |
To determine reliability scores, RESCUECOM compares a manufacturer’s market share of Macs, PCs, and tablets to the number of tech support calls RESCUECOM receives regarding that manufacturer. While Samsung and Apple still lead the pack, as is often the case, other manufacturers have slowly been closing the distance to the top ranks.
Lenovo rounds out the top three this quarter with a grade of “B.” Asus, Acer and Toshiba claim the middle of the rankings with grades of “B-“, “C” and “C,” respectively. Dell has a terrible rating of “D.” However, that’s not as bad as HP, which brings up the tail end of the rankings with a failing grade of “F.”
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