Reliability of Major Computer Manufacturers Shows Slight Shifting
Apple ranks second in 2015 Q1 Computer Reliability Report
Apple Daily ReportJune 22, 2015
Apple has been edged out of first place by Samsung in RESCUECOM’s 2015 Q1 Computer Reliability Report. Apple had an “A” score, while Samsung had an “A+.” (In 2014, Apple topped the list with a score of “A+.”)
| Manufacturer | Reliability Grade |
|---|---|
| Samsung | A+ |
| Apple | A |
| Lenovo | B |
| Asus | B- |
| Acer | C |
| Toshiba | C |
| Dell | D |
| HP | F |
To determine reliability scores, RESCUECOM compares a manufacturer’s market share of Macs, PCs, and tablets to the number of tech support calls RESCUECOM receives regarding that manufacturer. While Samsung and Apple still lead the pack, as is often the case, other manufacturers have slowly been closing the distance to the top ranks.
Lenovo rounds out the top three this quarter with a grade of “B.” Asus, Acer and Toshiba claim the middle of the rankings with grades of “B-“, “C” and “C,” respectively. Dell has a terrible rating of “D.” However, that’s not as bad as HP, which brings up the tail end of the rankings with a failing grade of “F.”
Google Reviews
4.9 1000 reviews
Andrew Cantatore
in the last week
...I had a major hard drive event. After going through all the steps I got all my data and operations back and running properly less
in the last week
I had a major hard drive event. After going through all the steps I got all my data and operations b
Ronald Bagliere
in the last week
...My service call with my tech rep was outstanding. She had lots of patience, very clear responses, and solved all my issues. Love to have her on the other end on every future call I may have! less
in the last week
My service call with my tech rep was outstanding. She had lots of patience, very clear responses, an
Tzvi V
a week ago
...Maddy was very professional and helpful with my printer issue. less
a week ago
Maddy was very professional and helpful with my printer issue.
TrizCom PR
2 weeks ago
...David did an outstanding job getting our company back up and running after a major event. He went above and beyond making sure that we were not only operational, but also secure. Fantastic customer service. less
2 weeks ago
David did an outstanding job getting our company back up and running after a major event. He went ab
Featured in:
