Reliability of Major Computer Manufacturers Shows Slight Shifting
Apple ranks second in 2015 Q1 Computer Reliability Report
Apple Daily ReportJune 22, 2015
Apple has been edged out of first place by Samsung in RESCUECOM’s 2015 Q1 Computer Reliability Report. Apple had an “A” score, while Samsung had an “A+.” (In 2014, Apple topped the list with a score of “A+.”)
| Manufacturer | Reliability Grade |
|---|---|
| Samsung | A+ |
| Apple | A |
| Lenovo | B |
| Asus | B- |
| Acer | C |
| Toshiba | C |
| Dell | D |
| HP | F |
To determine reliability scores, RESCUECOM compares a manufacturer’s market share of Macs, PCs, and tablets to the number of tech support calls RESCUECOM receives regarding that manufacturer. While Samsung and Apple still lead the pack, as is often the case, other manufacturers have slowly been closing the distance to the top ranks.
Lenovo rounds out the top three this quarter with a grade of “B.” Asus, Acer and Toshiba claim the middle of the rankings with grades of “B-“, “C” and “C,” respectively. Dell has a terrible rating of “D.” However, that’s not as bad as HP, which brings up the tail end of the rankings with a failing grade of “F.”
Google Reviews
4.9 1049 reviews
Valley View Self Storage
a week ago
...We highly recommend Rescuecom Corporation. We needed immediate help with our office computer and getting us back up and running they were very through and great to work with. less
a week ago
We highly recommend Rescuecom Corporation. We needed immediate help with our office computer and ge
Tod Baseden
2 weeks ago
...Awesome tech support went above and beyond. I highly recommend going with Resuecom. Roy killed it! less
2 weeks ago
Awesome tech support went above and beyond. I highly recommend going with Resuecom. Roy killed it!
Nicole Gray
a month ago
...I am so thankful for Rescuecom for saving my computer and my sanity. I spent a week trying to remove viruses from my computer with a program I bought online that promised 24/7 premium customer service and that was a lie. This company is the real deal. I received immediate help, within a minute of me signing up and David was very kind and knowledgeable and once my computer finished its scan 7 hrs later I immediately received another call from Roy to complete the next step. All I had to do was give him access to my computer and he did the rest of the work while I did other things. He called me as soon as he was done and then went over everything with me and helped me with issues I was having with my gmail account. Exemplary customer service and highly skilled technicians and peace of mind for me, I am extremely grateful and I am now a customer for life! less
a month ago
I am so thankful for Rescuecom for saving my computer and my sanity. I spent a week trying to remove
robert hand
2 months ago
...I am thoroughly impressed with this company. The attention to detail, a high level of professionalism, and sticking with some rather pesky problems until both the technician and I were satisfied with the results. Bravo! less
2 months ago
I am thoroughly impressed with this company. The attention to detail, a high level of professionalis
Featured in:
