RESCUECOM Releases Computer Repair Report on Common Computer Problems!

Computer Repair Report 2015

RESCUECOM Releases Common Computer Problems in New Computer Repair Report!

SYRACUSE, N.Y.
February 18, 2015


RESCUECOM has released a new Computer Repair Report outlining the top problems technology users experience. This report is a modern day refresh of our previous report on the top computer problems; it covers all technology, including tablets, smart phones and Internet-connected devices. The computer repair report details the top 10 problems that plague technology in 2015.

To create the 2015 Computer Repair Report rankings, RESCUECOM performed a study of the technology and computer repair service calls for the past 12 months.

The top problems, explained in full in the 2015 Computer Repair Report, are below:

RankProblemPercentage
1Internet Connection Problems27.7%
2Viruses19.3%
3Slow Computer16.4%
4Computer and Tablet Hardware8.1%
5Computer Startup Problems7.3%
6Trouble with Email6%
7(Tie) Data Transfer or Recovery4%
7(Tie) Printer Setup or Troubleshooting4%
8Windows OS Troubleshooting3.9%
9Application Troubleshooting1.8%
10User-caused Problems1.4%

The top three issues are by far the biggest headaches for users, making up just under two-thirds of all of the tech support calls RESCUECOM received in the past year. Notably, they often relate closely with each other. Viruses are frequently the main cause of Internet problems for users and can prevent access to certain websites or slow a computer down, even to the point of being unusable.

Less common than the top three issues are problems with the hardware of your computer, tablet, or other device. That being said, these problems are often more difficult or expensive to fix. Ranging from cracked screens to damaged motherboards or fans, these problems can vary widely in terms of severity. Regardless of how serious these issues are, all of them can interfere with using your technology the way you would like. Several hardware issues can cause startup problems as well. For instance, a corrupted hard drive may keep the machine from booting up the right way, or a damaged power supply could keep a computer from turning on at all.

About RESCUECOM:

RESCUECOM provides comprehensive computer repair and support services, including tech support for all hardware and software, business technology services, data recovery and virus removal. RESCUECOM Certified Level-3 technicians provide immediate computer support through our patented iProtector® and SYSTEM ONE® software at the click of a button. To learn more about RESCUECOM’s products and services visit www.rescuecom.com or call (215) 667-8662.

For More Information, Contact:
David A. Milman, C.E.O.
Email: david@rescuecom.com
Phone: +1.315.882.1100

Google Reviews

Paul DeMartino
Paul DeMartino
in the last week
My Problem was handled professionally and competently by Roy and David. A pleasant experience. I hig
...My Problem was handled professionally and competently by Roy and David. A pleasant experience. I highly recommend them to others with technology challenges. less
Bre Iversen
Bre Iversen
3 weeks ago
David was quick to reach out to Roy who stayed and helped me with my issue and double checked that m
...David was quick to reach out to Roy who stayed and helped me with my issue and double checked that my gaming pc was setup for the best performance! less
susan poesl
susan poesl
a month ago
Rescuecom has been providing me great service for the past 14 years and I highly recommend them to o
...Rescuecom has been providing me great service for the past 14 years and I highly recommend them to others seeking computer support and services. less
Juliet Mcgriff
Juliet Mcgriff
a month ago
It is great that Rescuecom is on top of things keeping my computer up to date and maintenance throug
...It is great that Rescuecom is on top of things keeping my computer up to date and maintenance through out the year while using the services they provide. I would highly recommend to others. less
View all Google reviews

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