RESCUECOM Releases Computer Repair Report on Common Computer Problems!

Computer Repair Report 2015

RESCUECOM Releases Common Computer Problems in New Computer Repair Report!

SYRACUSE, N.Y.
February 18, 2015


RESCUECOM has released a new Computer Repair Report outlining the top problems technology users experience. This report is a modern day refresh of our previous report on the top computer problems; it covers all technology, including tablets, smart phones and Internet-connected devices. The computer repair report details the top 10 problems that plague technology in 2015.

To create the 2015 Computer Repair Report rankings, RESCUECOM performed a study of the technology and computer repair service calls for the past 12 months.

The top problems, explained in full in the 2015 Computer Repair Report, are below:

RankProblemPercentage
1Internet Connection Problems27.7%
2Viruses19.3%
3Slow Computer16.4%
4Computer and Tablet Hardware8.1%
5Computer Startup Problems7.3%
6Trouble with Email6%
7(Tie) Data Transfer or Recovery4%
7(Tie) Printer Setup or Troubleshooting4%
8Windows OS Troubleshooting3.9%
9Application Troubleshooting1.8%
10User-caused Problems1.4%

The top three issues are by far the biggest headaches for users, making up just under two-thirds of all of the tech support calls RESCUECOM received in the past year. Notably, they often relate closely with each other. Viruses are frequently the main cause of Internet problems for users and can prevent access to certain websites or slow a computer down, even to the point of being unusable.

Less common than the top three issues are problems with the hardware of your computer, tablet, or other device. That being said, these problems are often more difficult or expensive to fix. Ranging from cracked screens to damaged motherboards or fans, these problems can vary widely in terms of severity. Regardless of how serious these issues are, all of them can interfere with using your technology the way you would like. Several hardware issues can cause startup problems as well. For instance, a corrupted hard drive may keep the machine from booting up the right way, or a damaged power supply could keep a computer from turning on at all.

About RESCUECOM:

RESCUECOM provides comprehensive computer repair and support services, including tech support for all hardware and software, business technology services, data recovery and virus removal. RESCUECOM Certified Level-3 technicians provide immediate computer support through our patented iProtector® and SYSTEM ONE® software at the click of a button. To learn more about RESCUECOM’s products and services visit www.rescuecom.com or call (215) 667-8662.

For More Information, Contact:
David A. Milman, C.E.O.
Email: david@rescuecom.com
Phone: +1.315.882.1100

Google Reviews

Shawntell Glass
Shawntell Glass
in the last week
Anthony was very helpful to me and my wife he was the best
...Anthony was very helpful to me and my wife he was the best less
LaToya Crawley
LaToya Crawley
in the last week
WOW! Many Thanks goes Out to Roy at Rescuecom for sticking with me most of the Weekend and not givin
...WOW! Many Thanks goes Out to Roy at Rescuecom for sticking with me most of the Weekend and not giving up getting this Dell Laptop back up and running again when others said it couldn’t be fixed without buying another computer. I highly recommend Roy and the services of Rescuecom to others. less
Eustache Lefranc
Eustache Lefranc
in the last week
Thank you so much Sir Roy for the good job you do for me ! for helping me with my computer. Original
...Thank you so much Sir Roy for the good job you do for me ! for helping me with my computer. Originally, I thought before no body can fix the computer but Sir Roy did and He had a lot of good patient to deal with me also he got good vision to put it everything back to normal again . Many Thanks LEFRANC less
Grandma Brauer
Grandma Brauer
in the last week
Fantastic service! Not even the Apple Tech (remotely or by phone) were not able to ID the problem an
...Fantastic service! Not even the Apple Tech (remotely or by phone) were not able to ID the problem and help me. Roy was soooooo patient! Thank you very much. Really appreciate it. Excellent value! less
View all Google reviews

Featured in:


Feature Inthe New York TimesFOX NEWSUSA TodayComputer WorldCNNForbes