RESCUECOM Releases 2015 Q1 Computer Repair Report!

Common Tech Problems for 2015 Q1

RESCUECOM Releases 2015 Q1 Computer Repair Report!

SYRACUSE, N.Y.
May 8, 2015


RESCUECOM has tallied the data from all of the computer repair calls it received this quarter to form the 2015 Q1 Computer Repair Report, showing certain issues at the center of the most common problems with PCs, Macs, and tablets.

The Computer Repair rankings are as follows:

RankProblemPercentage
1Windows App Issues34.6%
2Viruses and Malware18.6%
3Sluggish Computer14.6%
4Internet Connection Problems6.4%
5Email Trouble5.4%
6Windows Operating System5.2%
7Hardware Installation4.7%
8Printer Connection3.2%
9(Tie) Boot up Problems2.4%
9(Tie) Data Recovery2.4%
10Mac App Issues 0.8%

Software problems have claimed the largest portion of computer support calls to RESCUECOM this quarter, with a massive increase in the number of Windows app issues since 2014. In particular, Windows app issues account for over a third of all of the tech support calls RESCUECOM received—more than the other two of the top three problems put together!

The other major contributors to the majority of the top problems this quarter are viruses and malware. These Internet security threats can wreak havoc on computers and tablets, from corrupting data or locking a user’s tech device to causing Internet connection problems or creating a slowdown. Viruses and malware have maintained one of the top spots on the computer repair rankings consistently, with 18.6% for this quarter.

Hardware problems remain a constant headache for any computer user, but these are less common than other issues. Despite the low frequency compared to other problems, they can be some of the hardest tech troubles to fix. Notably, calls for hardware installation, boot up problems, and data recovery have all dropped since 2014.

Fortunately, many of the common problems are avoidable, or at least manageable with the right precautions. To learn what causes these problems and what steps users can take to protect their devices, be sure to read the full 2015 Q1 Computer Repair Report!

About RESCUECOM:

RESCUECOM provides the best computer repair and tech support, 24/7. Meeting every computer repair need including virus removal, data recovery, networking, wireless services, and tech support for PC’s, MAC’s, Tablets, Phones, hardware and software with excellence. For the best tech support or information on products, services, or computer repair, visit http://www.rescuecom.com or call (703) 986-3233.

For More Information, Contact:

David Milman

CEO

david@rescuecom.com

1-315-882-1100

Google Reviews

Jay Amburgey
Jay Amburgey
a month ago
I was having trouble with my gmail email and I contacted Rescuecom and a technician named Roy helped
...I was having trouble with my gmail email and I contacted Rescuecom and a technician named Roy helped me restore email and folders that I thought were deleted or lost. I highly recommend these guys for your technology needs and they also help with cellphones, routers and tv's. Way to go Rescuecom. less
Jean Ende
Jean Ende
2 months ago
I was in a panic because I'd been hacked--they saved the day and took care of all my problems right
...I was in a panic because I'd been hacked--they saved the day and took care of all my problems right away. less
Rubin Cohen
Rubin Cohen
2 months ago
Excellent service, restored my computer, very good interaction, highly recommended
...Excellent service, restored my computer, very good interaction, highly recommended less
Jon Murphy
Jon Murphy
2 months ago
Everything has been great! I am really glad to have the help with tech support for my private practi
...Everything has been great! I am really glad to have the help with tech support for my private practice, 10/10 highly recommend. less
View all Google reviews

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