RESCUECOM Releases 2015 Q1 Computer Repair Report!

Common Tech Problems for 2015 Q1

RESCUECOM Releases 2015 Q1 Computer Repair Report!

SYRACUSE, N.Y.
May 8, 2015


RESCUECOM has tallied the data from all of the computer repair calls it received this quarter to form the 2015 Q1 Computer Repair Report, showing certain issues at the center of the most common problems with PCs, Macs, and tablets.

The Computer Repair rankings are as follows:

RankProblemPercentage
1Windows App Issues34.6%
2Viruses and Malware18.6%
3Sluggish Computer14.6%
4Internet Connection Problems6.4%
5Email Trouble5.4%
6Windows Operating System5.2%
7Hardware Installation4.7%
8Printer Connection3.2%
9(Tie) Boot up Problems2.4%
9(Tie) Data Recovery2.4%
10Mac App Issues 0.8%

Software problems have claimed the largest portion of computer support calls to RESCUECOM this quarter, with a massive increase in the number of Windows app issues since 2014. In particular, Windows app issues account for over a third of all of the tech support calls RESCUECOM received—more than the other two of the top three problems put together!

The other major contributors to the majority of the top problems this quarter are viruses and malware. These Internet security threats can wreak havoc on computers and tablets, from corrupting data or locking a user’s tech device to causing Internet connection problems or creating a slowdown. Viruses and malware have maintained one of the top spots on the computer repair rankings consistently, with 18.6% for this quarter.

Hardware problems remain a constant headache for any computer user, but these are less common than other issues. Despite the low frequency compared to other problems, they can be some of the hardest tech troubles to fix. Notably, calls for hardware installation, boot up problems, and data recovery have all dropped since 2014.

Fortunately, many of the common problems are avoidable, or at least manageable with the right precautions. To learn what causes these problems and what steps users can take to protect their devices, be sure to read the full 2015 Q1 Computer Repair Report!

About RESCUECOM:

RESCUECOM provides the best computer repair and tech support, 24/7. Meeting every computer repair need including virus removal, data recovery, networking, wireless services, and tech support for PC’s, MAC’s, Tablets, Phones, hardware and software with excellence. For the best tech support or information on products, services, or computer repair, visit http://www.rescuecom.com or call (703) 986-3233.

For More Information, Contact:

David Milman

CEO

david@rescuecom.com

1-315-882-1100

Google Reviews

Keoni Jefferson
Keoni Jefferson
in the last week
When I say, I am truely expressed. David and his team are a blessing in disguise. I was just hired f
...When I say, I am truely expressed. David and his team are a blessing in disguise. I was just hired for a work at home postion. My compter had several, multiple virues. David stayed with me over the phone to fix, and resolve the issues. His personality and the ability to show me what not to install, was comforting. I'm greatly appreciative of RUSCUECOM. less
Sheila O'connor
Sheila O'connor
2 weeks ago
When I called my compute was completely dead. Going away on Sunday and needed to have access to my c
...When I called my compute was completely dead. Going away on Sunday and needed to have access to my computer to get emails out before I left. I talked with T and she was very pleasant and understanding. Take all my information and had tech David call me back. Davis was so awesome and worked with me to get to the point were he could take over my machine. I am so thankful for David he was patience, understand, working with me. He went above and beyond to ensure me that everything will be okay and he would work all night if he had to get my computer fixed. I worked as a supervisor, office manager for many years, I would have been delighted to have David on my team. Once again I am thankful I gave rescue Com I have never any problems with any of the techs. I really appreciate David approach to customer service. Once again he was AWESOME! less
Katie Chuong
Katie Chuong
3 weeks ago
David is awesome!! He is so patient with all my issues and caring and I would definitely recommend t
...David is awesome!! He is so patient with all my issues and caring and I would definitely recommend this 5 star company to everyone, friends and family! less
Karen Gutfeld
Karen Gutfeld
a month ago
These guys are very helpful and know what they are doing. I am a complete dummy when it comes to tec
...These guys are very helpful and know what they are doing. I am a complete dummy when it comes to tech matters and David always walks me through it patiently so that in the end my problem is solved. Very appreciated. less
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