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Tech Support Blog

Samsung Regains the Number One Position in the 2014 Q1 Computer Reliability Report

RESCUECOM released the results of the computer reliability report for the first quarter of 2014 today.  The report revealed that Samsung has once again risen to the number one position in the reliability rankings.  In the previous reliability report, Amazon debuted in the number one ranking with an extraordinarily high reliability score.  While Amazon managed to maintain a strong score this quarter, the company could not keep the top spot in reliability.  Instead, perpetual top performer Samsung once again became the most reliable computer manufacturer on the market according to the study. Read more »


RESCUECOM’s Reliability Report Adds Tablets to its Data and Illuminates Trends

There has been a major shift in consumer purchasing behavior in the personal computer market over the last two years.  Traditional desktop and laptop PCs, have seen significant decline in year-over-year sales.  In the first quarter of 2013, there was an 11.7% year-over-year drop in shipments for the traditional PC market in the United States.  Meanwhile, US tablet shipments grew 49.6% year-over-year in the same quarter.  These statistics show an important shift for consumers towards mobile computing.  These numbers also made Rescuecom’s decision to include tablets as part of the RESCUECOM Computer Reliability Report for Q1 2013 that much easier.  It’s clear that many users are choosing to take their computing mobile with tablet purchases.  It would be foolish to ignore this trend. Read more »


Leading Xerox To Continued Success, Ursula M. Burns Is A Powerful Executive

The tech sector and the business world continue lack gender equality at the highest levels of the corporate ladder.  Many of the biggest tech sector companies – and some of the largest, most profitable, companies in the world – have upper management and/or Boards of Directors that have no women.  While change is coming slowly to the tech sector, some companies are moving at a more progressive pace.  A few companies, like Xerox, are able to proudly tout the fact that their Board of Directors and upper management are more diverse than others.  Ursula M. Burns makes that case easily for Xerox. Read more »


Monitor Your Servers With Speed And Efficiency With The Tripp Lite Minicom SmartRack 116!

As businesses grow and more people discover that the Internet is not as daunting a tool as they might initially suspect, you might be inclined to build or maintain your own servers for your business.  While the initial set-up of your own server farm may be out of your league if you are not especially computer savvy, monitoring and maintaining your servers has become easier in recent years.  One element that may make it easier to maintain your servers in-house, without the need to hire a specialist, is server-monitoring technology.  Tripp Lite makes several pieces of server-related technology and the Minicom SmartRack 116 16-Port KVM may make monitoring your servers very easy. Read more »


Selling To Businesses, Dee Anna McPherson Serves Yammer Well

Networking within a big business is becoming a pretty huge business in its own right.  The companies that are aiding big businesses with their internal communications have found a niche that they are very effectively filling.  The business networking companies continue to grow, despite the rapidly changing corporate and economic landscapes worldwide.  One of the most dynamic networking companies is Yammer.  Yammer continues to grow, in part, because of Dee Anna McPherson. Read more »


JBL Speakers Enhance Your iPod’s Sound With The OnTime Micro!

Given how very many companies now make docking stations for Apple mobile computing devices, it is fascinating to see how they try to differentiate their products from one another.  There is some irony in the fact that some of the most prominent brands to not capitalize on the most impressive aspect of their docking station.  Take, for example, the JBL OnTime Micro.  JBL’s main advertising campaign for the docking station focuses on the fact that is has an alarm clock built into it!  The JBL OnTime Micro is so much more than a glorified alarm clock, though. Read more »


Selling The World On Medical Technology, Dale Johnson Continues To Make A Difference!

No matter how the tech sector skyrockets and falls based on consumer electronics and computer sales, the medical technology field is one that is constantly innovating and growing.  While one might be able to live without the latest iPhone or tablet computer offering, medical professionals need the latest scanning and imaging devices and computer-driven gadgets in order to save the lives of their patients.  Medical technology is essential to longevity and living a good life.  Few people know that as Dale Johnson does! Read more »


Hear Your Music, Not The World Around You, With Sennheiser PXC 450 NoiseGard Active Noise-Canceling Headphones

In recent years, there have been some amazing advances in headphone technology that justify the price tags on some of the most impressive sets of headphones.  With price tags in the hundreds of dollars, many of the best headphones are now engineered for comfort, sound clarity and their ability to interface with multiple electronic devices.  One of the most impressive and versatile premium headphone sets is the Sennheiser PXC 450 NoiseGard Active Noise-Canceling Headphones. Read more »


Enhance Your Dive With The Suunto Cobra3!

Recent advances in technology make spending time underwater safer and more enjoyable.  From digital cameras designed to photograph underwater to more impressive technologies that locate undersea life, those who want to get the most out of the sea are at a great place to do that right now.  In addition to products designed to increase the amount of fun you have while swimming, snorkeling, or diving, companies like Suunto have rolled out wonderful product lines that enhance your subaquatic safety.  One of the most intriguing devices from Suunto is the Cobra3. Read more »


Leading Acer, J.T. Wang Is A Powerful Executive

In the tech sector, companies grow and adapt to the challenges of the marketplace, or the company fails.  Few major tech companies have had as rocky a road to success as Acer.  While Acer manufactured personal computers that were very popular in China and Taiwan, it took quite a bit of time before Acer managed to successfully gain a significant market share of the U.S. and European pc market.  To become competitive on a global scale, Acer had to reorganize and change the way it did business.  In addition to designing computers that were subcontracted out for manufacture, Acer shuffled much of its management team.  As part of the many changes at the company, J.T. Wang gained prominence and a better position at Acer. Read more »


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Patented - Patent Numbers: 6,898,435, 8,832,424 and 9,477,488
Additional Patents Pending