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Tech Support Blog

Tech Support Blog

The Advantages of Online Computer Support

RESCUECOM understands the need for fast and reliable service in today’s world, which is why we offer online computer support for homes and businesses.

Online computer support is a necessity.  In today’s world, when things need to be done as fast as possible, people do not have time to wait for computer repair.

The advantages of online computer support are plentiful: Read more »


Protect Your Laptop Computer Against Power Surges

RESCUECOM reminds you to keep your laptop computer and its power supply protected.

Summer is here, and with it comes increased electrical usage that could damage your laptop computer.  Without proper precautions, even something as simple as your air conditioner turning on could result in the need for serious computer repair. Read more »


RESCUECOM’s 2009 Second Quarter Top 5 Computer Reliability Report

 

FOR IMMEDIATE RELEASE

RESCUECOM’s 2009 Second Quarter Top 5 Computer Reliability Report
ASUS, followed by APPLE and IBM/LENOVO, lock in the top three spots

SYRACUSE, N.Y., Aug. 18, 2009 — The ASUS brand of personal computers is still holding its own, ranking highest in the latest RESCUECOM Computer Reliability Report. For the second time in a row, results have shown ASUS to be the newest leader in reliable personal computers. RESCUECOM’s 2009 second-quarter assessment ranked ASUS in the number-one slot, followed by APPLE and IBM/LENOVO, which locked in the number two and three spots, respectively. Top ranking brands would likely require less computer repair than those that rank on the bottom. Read more »


Laptop Repair

 

When you’re on the go and having laptop problems, RESCUECOM’s laptop repair service can respond 24/7 to your wireless, virus, and software issues.

Our techs at RESCUECOM see many laptop repair problems; one of the most common is laptop screen repair. Laptop screens typically use liquid crystal display (or LCD) to show images and are made up of millions of little dots called pixels. When sections of your screen appear distorted or smudged, these pixels are probably “stuck” on one color and may need laptop screen repair. Professional laptop screen repair services may be able to fix or “unstick” small amounts of damaged pixels, or just turn them off so that they appear black. A white or black pixel is a dead pixel, and likely cannot be fixed through laptop screen repair. With too many dead pixels, laptop screen repair may not be enough, and you may need to replace your screen. Read more »


Computer Networking Support

 

Help and expertise for your home or business to go wireless, speed up connections or create a network with RESCUECOM’s computer networking support.

Computer networking allows several computers to communicate with one another and share files, Internet connections, printers and other devices. A router can share an Internet connection from a modem among multiple computers creating what’s called a local area network (LAN).

 

Wireless technology is enhancing the possibilities of computer networking even further. With proper wireless network adapters, you can connect any computer to a wireless router or WiFi hotspot, or use a wireless router to replace an existing wired network with wireless computer networking support. Wireless connections rely on radio waves, similar to televisions, cell phones and radios. Most new laptops and many desktops come installed with wireless transmitters. There also are wireless cards and USB wireless adapters that you can purchase and install yourself, along with wireless routers, and computer networking support and wireless network troubleshooting help from RESCUECOM, to set up a wireless network. Read more »


RESCUECOM’S Top 5 Ways to Save on PC Repairs During the Recession

RESCUECOM offers its top 5 cost-cutting tips to keep computers running smoothly and help consumers avoid unnecessary PC expenses

SYRACUSE, N.Y., May 13, 2009 – Without proper PC maintenance, computers’ performance slows down and may even grind to a complete stop. And in these tough economic times, buying a new computer to restore efficiency or trying to rescue data from a dead machine can be painfully expensive.

Proper and regular computer maintenance can save you time, money and stress, according to Josh Kaplan, president of RESCUECOM, the nation’s premier information technology services company. Whether users opt for RESCUECOM products and services or find their own resources, desktops and laptops can be kept running fast and efficiently through the following five strategies. Read more »


Results are in from the latest RESCUECOM Computer Reliability Report

 

FOR IMMEDIATE RELEASE

ASUS, with new track record for success, and veteran leader IBM/LENOVO take top positions

SYRACUSE, N.Y., March 24, 2009 – Results are in from the latest RESCUECOM Computer Reliability Report, which recently increased the frequency of releasing its data from an annual to quarterly basis. An unbiased analysis that compares computer vendors’ market share with consumer service calls from RESCUECOM’s 1-800-RESCUE-PC call center, the report revealed a new leader in reliable personal computers. At the close of 2008, Apple had secured the lead with the fewest number of service calls. However, Apple slipped into second place while ASUS made a surprise leap into the top spot, with IBM/LENOVO sharing the lead. Read more »


Apple and Panasonic Are Top Performers in RESCUECOM’s Third Annual Computer Reliability Report

 

Report Helps Consumers Make Informed Choices When Purchasing a Computer This Holiday Season

 

SYRACUSE, N.Y., Dec. 15, 2008 — RESCUECOM the nation’s premier information technology services company, today announced the results of its third annual RESCUECOM Computer Reliability Report, an unbiased analysis that compares computer vendors’ market share with consumer service call data from RESCUECOM’s 1-800-RESCUE-PC call center. Results of the report – based on a sample of more than 36,000 service calls to RESCUECOM – provide computer users with unique insight about the likelihood that they will require support beyond what is provided by the computer maker’s warranty. Read more »


RESCUECOM Issues Computer Buyer Checklist for Holiday Shoppers

 

You’re not just buying a machine; you’re also buying a company!

Among the most popular holiday gifts this year will be computer laptops, desktops and related products. Those who buy computers as gifts can easily make the wrong purchase if they don’t give their decision the proper thought. With that in mind, RESCUECOM has issued a Holiday Computer Buyer Checklist, items to consider before buying that first computer you see, or the first one the retailer suggests you buy.

With cut-rate pricing, high-pressure sales, and new technology being introduced all the time, confusion ends up being the biggest Grinch for technology shoppers during the holiday season. Those buying computers must think not only about the price of a machine but other factors such as warranties, reliability, how the recipient is likely to use the computer and what additional accessories they are likely to need.

The RESCUECOM Holiday Computer Buyer Checklist is designed to give shoppers guidance in their technology purchasing decisions. If used in conjunction with RESCUECOM’s soon to be released National Computer Reliability Report, shoppers will be ready to make the right purchase this holiday season. Read more »


Winning Is A Choice!

Winning Is A Choice!

The first step in winning in business is to make the conscious choice to do so. If running a business was easy, everyone would do it. What makes it difficult for startups and small businesses to grow is that most people don’t have the level of expertise needed in dealing with all the different disciplines necessary to be successful. The purpose of any startup business, or small business, or even a corporate conglomerate is to increase its revenue, reduce its costs, and thereby increase its profits, and this has to happen in order for market share growth to accumulate and translate to success.

***** Technology Resource *****
How you do get your business to increase revenue, decrease costs and increase profits? Visit
https://www.rescuecom.com/business-support/business-support.aspx to learn more about automating your business processes,

or

call 1-800-RESCUE-PC and ask for a free business process review for your business.
*******************************

Rescuecom’s business processes allow us to deliver fast and flawless computer repair and support, 24/7.

“Winning is why we play.”

 

About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, or computer repair, visit https://www.rescuecom.com or call 1-800-RESCUE-PC.

For More Information, Contact:

David Milman, CEO

315-882-1100

david@rescuecom.com

Winning Is A Choice!


771-780 of 1857
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Patented - Patent Numbers: 6,898,435, 8,832,424 and 9,477,488
Additional Patents Pending