Microsoft Windows 2021 RESCUECOM Computer Repair Report Promoted by Business Insider

Business Insider Reports on Microsoft Windows 2021 RESCUECOM Computer Repair Report

RESCUECOM Issues Their 2021 Microsoft Computer Repair Report

Published: businessinsider.com on Jan. 18, 2021, 02:57 PM

SYRACUSE, N.Y., Jan. 18, 2021 -- RESCUECOM delivers their newest report on what errors are plaguing Windows users, the common problems and how to fix them.

Problems with Microsoft’s operating system and apps persist for Windows users.

Among Windows users seeking computer repair, problems with the Windows operating system and apps are most common, followed by printer and email issues.

Common Windows Problems

Deficiencies in Microsoft's operating system result in more PC repairs on Windows computers than all other problems combined. While many heralded Windows 10 as a step forward for Microsoft, the operating system continues to cause problems for users, leading them to seek PC repair.

Microsoft releases incremental security updates to Windows 10 regularly. Less frequently, they release new builds, which contain major changes to the software features and functionality. If there are problems during the Windows new build update process, they may cause the computer to "brick" by crashing and permanently damaging the computer, making it unbootable. Regular disk cleanup, defragging, and daily data backups are necessary to ensure a Windows computer stays up-to-date without problems.

"The release of new Windows 10 builds has presented a challenge for Microsoft because updating to new Windows 10 builds takes a long time and if something goes wrong, the computer can become a brick. This is one explanation for why over two-thirds of computer repairs on Windows machines occur because of operating system problems, a staggering statistic," says RESCUECOM CEO David A. Milman.

Problems with Windows apps account for the second highest percentage of Windows computer repair, signaling improvements in Microsoft software are overdue. If you have difficulty with your Windows operating system or apps, updating to the latest proven build may help.

Solving Windows Problems

Printer issues represent the third most common cause of computer repairs among Windows users. When encountering an unresponsive printer, check the network connection. You can also try moving your printer closer to the router.

Email problems are often traced to outdated software. Downloading the latest Windows updates or Windows 10 build may solve your Microsoft Outlook problem. If the problem persists, set Outlook to run in "Safe Mode" without add-ins and check whether performance improves.

Internet and network connectivity problems are common for people seeking PC repair. Clearing your web browser's cache and cookies may solve them, as well as using the Network Troubleshooter feature.

While Microsoft continues to improve their computer security, viruses in the form of ransomware caught by phishing scams remain a threat for Windows users. Scanning your PC as soon as you notice strange behavior can detect and remove them before further damage occurs.

Preventing Windows Problems

Although some problems are only solved through professional computer repair, you can reduce your chances of having computer problems and requiring PC repair.

Instead of clicking "Remind Me Tomorrow" on Windows alerts, install updates and the latest build as soon as they are available to reduce your vulnerability to bugs and viruses.

When you notice your computer slowing down, consider moving saved documents, photos, and files that you do not access on a regular basis to a USB, an external hard drive, or cloud-based storage like OneDrive or Google Drive to free up space and help your computer run better.

Always follow recommended computer security protocol to keep hackers or other unauthorized users from accessing your machine. Never connect to unfamiliar networks or download apps from places besides the Microsoft Store.

Finally, you can prevent many Windows problems by performing a restart once a week. Besides giving your computer time to rest, performing a manual restart each week allows updates to Windows 10 to install properly.

RankIssuePercentage%
1Windows OS64.03%
2Windows Apps17.94%
3Printer3.49%
4Email3.4%
5Internet/Network2.56%
6Virus2.47%
7Slow Computer2.43%
8Data Recovery/Movement1.79%
9Blue/Blank Screen1.47%
10Human Error0.26%
11Hardware0.09%

Media Contact Information
David A. Milman, C.E.O.
Phone: +1.315.433.0002

Google Reviews

Carli Wittkowski
Carli Wittkowski
a week ago
Amazing service! This is my first time with Rescuecom and I am extremely pleased. Great Customer se
...Amazing service! This is my first time with Rescuecom and I am extremely pleased. Great Customer service and so very helpful. I would most definitely recommend. less
Karen Beller
Karen Beller
2 weeks ago
Rescuecom is excellent. I was scammed and Roy cleared my desktop. Excellent service and Roy was very
...Rescuecom is excellent. I was scammed and Roy cleared my desktop. Excellent service and Roy was very knowledgeable. Thank You. less
Robin Penick-Funderburk
Robin Penick-Funderburk
3 weeks ago
A hacker with the alias "DEATHRIDGE" entered a company Teams meeting via someone invited as a guest,
...A hacker with the alias "DEATHRIDGE" entered a company Teams meeting via someone invited as a guest, and started taking control of my computer and my life. They sent emails pretending to be me that really looked like they were coming from me. They tried to take control of our corporate bank accounts, added themselves as a user to my Microsoft account, and locked me out of my computer as my passwords no longer worked. My ability to run a telecom company ground to a halt, and all my company and personal information was at their fingertips. I felt so helpless, and I needed folks smarter than the hacker(s) to do battle for me. Our typical computer pros couldn't handle it, and neither could other "experts" I called. Lucky for me I called RESCUECOM, and they immediately got to work. They didn't complain though I was asking for help in the middle of the night, but immediately got to work and worked non-stop to restore everything and protect me going forward. The team at RESCUECOM are my knights in shining armor, and they're the absolute best! less
Krishna Kambhampati
Krishna Kambhampati
2 months ago
Roy was very helpful for fixing my booting issue. I called really late (10pm) and there was someone
...Roy was very helpful for fixing my booting issue. I called really late (10pm) and there was someone to answer my call. I would recommend them to anyone that needs tech support. less
View all Google reviews

Featured in:


Feature Inthe New York TimesFOX NEWSUSA TodayComputer WorldCNNForbes