Samsung tops all PC brands in reliability in US market

By Equity Insider

Samsung tops all PC brands in reliability in US market

Published: equityinsider.org on APRIL 21, 2020

Samsung Electronics tops all PC brands on the U.S. market in overall reliability, according to a recent report by American computer repair company Rescuecom.

In the latest Rescuecom Computer Reliability Report released on June 3, Samsung ranked first in reliability with a score of 529 and grade of “A+.” The report is geared toward consumers based on several criteria such as share of the U.S. computer market and the number of repair calls per brand.

In last year’s first half, Samsung finished second to Apple in the same survey but the Korean electronics giant reclaimed the top spot in the second half.

In the latest report, Samsung’s rate of computer repair share, a statistic measuring the percentage of calls to a service center for a specific brand, was only 1.21%. This figure indicates that out of 100 requests for PC repair, just a little more than one was for a Samsung model.

“Samsung demonstrates computer reliability at an amazing level, especially considering the size of their market share and diversity of their product line,” the report said, adding, “Samsung’s steady increase seems to be due largely to the company’s dedication to ensuring the reliability of its computers via rigorous testing before release. This includes an extensive battery of tests for every computer made before going on the market.”

In second place was Lenovo with 319 points and a grade of “A-,” followed by Microsoft (288, “B+”), Acer (162, “B-“) and Apple (92, “C”).

Google Reviews

George Patterson
George Patterson
a month ago
I had the pleasure of contacting Rescuecom today for computer issues. I was directed to Roy who help
...I had the pleasure of contacting Rescuecom today for computer issues. I was directed to Roy who helped me with my problems. Roy exhibited expert knowledge of the issue and as a result I am back in service with my business. I cannot say enough good things how I was treated from the initial contact with the company and with Roy. Highly recommended! less
Swapnil Singh
Swapnil Singh
a month ago
Rescuecom is a great service providing company for the computer issues and security! It’s a great to
...Rescuecom is a great service providing company for the computer issues and security! It’s a great to have them. less
Carli Wittkowski
Carli Wittkowski
2 months ago
Amazing service! This is my first time with Rescuecom and I am extremely pleased. Great Customer se
...Amazing service! This is my first time with Rescuecom and I am extremely pleased. Great Customer service and so very helpful. I would most definitely recommend. less
Karen Beller
Karen Beller
2 months ago
Rescuecom is excellent. I was scammed and Roy cleared my desktop. Excellent service and Roy was very
...Rescuecom is excellent. I was scammed and Roy cleared my desktop. Excellent service and Roy was very knowledgeable. Thank You. less
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