MSN Shows Latest 2018 Holiday Computer Reliability Report

MSN Summarizes 2018 Holiday Reliability 2018 Holiday Computer Reliability Report

Samsung tops U.S. computer reliability report

By msn.com

Post on 2018.10.18. 09:36

SEOUL, Oct. 18 (Yonhap) -- Samsung Electronics Co.'s computers are considered to be more reliable compared to its archrival Apple Inc., U.S. computer repair service provider RESCUECOM said in its latest report.

"Previous RESCUECOM reports have shown Samsung falling just short of Apple, but no longer. In the 2018 holiday season, Samsung can now claim the crown for most reliable computers," RESCUECOM said in its latest announcement.

"Samsung continues to impress, making significant investments in quality improvement. Apple, the trillion-dollar tech behemoth, has been the longstanding leader in quality and innovation. Everyone else is fighting to stay relevant," the organization added.

RESCUECOM said Samsung's computers takes up around 6.4 percent of the U.S. market, and its products accounted for 1.63 percent of its repairs. The figure compares to Apple, which takes up 12.7 percent of the market, while accounting for 8.7 percent of the total repairs.

"Samsung beats everyone, including Apple, in reliability this holiday season. It is the best choice for anyone's computer needs and a great value, delivering more tech for less money," it added.

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Been with rescuecom for over 7 years very happy with the service.
...Been with rescuecom for over 7 years very happy with the service. less
Justin Kaplan
Justin Kaplan
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Very unusual to have someone helping with my computer to go out of their way to help, doing some thi
...Very unusual to have someone helping with my computer to go out of their way to help, doing some things that I was hesitant to even ask. Excellent overall. less
Nikki Edwards
Nikki Edwards
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This was my first experience with Rescuecom. I got a tech named Roy.He was amazing! He was knowledge
...This was my first experience with Rescuecom. I got a tech named Roy.He was amazing! He was knowledgeable, patient, with excellent customer service skills. While fixing my machine, he built great rapport to avoid dead air. He was so detailed oriented that he even concluded that I wore glasses simply because my fonts were SLIGHTLY larger. He went above and beyond by ensuring that my virus infected machine was cleaned to perfection to include edge, IE, google chrome etc...I will request him every time. You should also! less
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David Elderkin
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Andrew was very nice, very professional, and funny (!). I enjoyed having him help me. and look forw
...Andrew was very nice, very professional, and funny (!). I enjoyed having him help me. and look forward to speaking with him again (not for a serious problem, i hope) less
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