Samsung Top Grade in 2018 Holiday Computer Reliability Report Cheered in Korea

Korean News Marks Samsung's Rank

Samsung tops U.S. computer reliability report

By yonhapnews.co.kr

Posted on 2018/10/18 09:36

SEOUL, Oct. 18 (Yonhap) -- Samsung Electronics Co.'s computers are considered to be more reliable compared to its archrival Apple Inc., U.S. computer repair service provider RESCUECOM said in its latest report.

"Previous RESCUECOM reports have shown Samsung falling just short of Apple, but no longer. In the 2018 holiday season, Samsung can now claim the crown for most reliable computers," RESCUECOM said in its latest announcement.

"Samsung continues to impress, making significant investments in quality improvement. Apple, the trillion-dollar tech behemoth, has been the longstanding leader in quality and innovation. Everyone else is fighting to stay relevant," the organization added.

RESCUECOM said Samsung's computers takes up around 6.4 percent of the U.S. market, and its products accounted for 1.63 percent of its repairs. The figure compares to Apple, which takes up 12.7 percent of the market, while accounting for 8.7 percent of the total repairs.

"Samsung beats everyone, including Apple, in reliability this holiday season. It is the best choice for anyone's computer needs and a great value, delivering more tech for less money," it added.

Google Reviews

Denise Mccracken
Denise Mccracken
in the last week
Had problems with my computer , Found this company called Rescuecom.They came out to my home . Clean
...Had problems with my computer , Found this company called Rescuecom.They came out to my home . Cleaned up my computer. Great customer services and awesome tech support , Will recommed them to anyone having computer or IT problems. Great company that offer great services. less
Robert Snell
Robert Snell
in the last week
Great service. Easily understood, excellent support. Truly professional. A keeper ....
...Great service. Easily understood, excellent support. Truly professional. A keeper .... less
Laura Nagle
Laura Nagle
in the last week
A scammer was trying to convince me to get gift cards to pay him back for a typo in a transaction am
...A scammer was trying to convince me to get gift cards to pay him back for a typo in a transaction amount. Sound familiar? Result was a completely locked up computer. Contacted Rescuecom and they started work on the problem immediately. Ultimately we had to reset my computer. They were completely professional from start to finish. Did I mention they would not consider the request completed until my computer was up and running again. They are patient, kind, and thorough. I cannot recommend them highly enough. 10 stars!! less
Lee Loy
Lee Loy
a week ago
Very good service. Tech had me up and running in no time.
...Very good service. Tech had me up and running in no time. less
View all Google reviews

Featured in:


Feature Inthe New York TimesFOX NEWSUSA TodayComputer WorldCNNForbes