CT Watchdog Comments on Latest Computer Reliability Report

CT Watchdog Breaks Down 2017 Back to School Reliability Report

May Be Time To Consider Purchasing A Tablet

ctwatchdog.com September 1, 2017

If you have any money left after spending a small fortune on school supplies you might want to consider splurging on yourself with a new laptop according to RESCUECOM

There are several reliable ones to choose from and one to forget about.

Anyone looking for reliability in their tech devices should note that Amazon holds a fairly large market share and a minuscule repair share by comparison. Amazon’s Fire tablet has always been one of the most popular and best performing tablets on the market. It does not hurt that it has one of the best displays available as well.

RCA recently emerged with a line of tablets and smartphones that offer higher quality than typically found in an extremely reasonable price range perfect for amilies on a budget.

Apple customers have always been extremely loyal. Apple products are consistently reliable and suffer very few issues considering its market share, being particularly safe from viruses compared to other brands.

Samsung shows consistent reliability, continuing to release better versions of its popular Galaxy line. Google lists the Tab and the Tab Pro 2-in-1 as the top-rated mobile devices for school.

Lenovo, HP, Acer, Asus, and even Dell now focus mainly on laptops and 2-in-1s, popular among those who appreciate their versatility and the fact that they operate as tablets with the greater ease of a laptop. These brands offer some of the best 2-in-1 convertible and hybrid laptops of 2017 in reviews by PC Mag, techradar.com, and others.

Microsoft’s Surface Studio would seem like a great device, but that may not be the case for everyone in your family. While extremely innovative, it is also exceedingly fragile, not good for children and teens who tend to treat things carelessly.

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RESCUECOM provides the best computer repair and tech support, 24/7. Meeting every computer repair need including virus removal, data recovery, networking, wireless services, and tech support for PC’s, MAC’s, Tablets, Phones, hardware and software with excellence. For the best tech support or information on products, services, or computer repair, visit http://www.rescuecom.com or call (1-800-737-28370).

BrandU.S. Computer
/Tablet1, 2
U.S.
PC
/Tablet
1, 2
(% share of
computers
shipped)
RESCUECOM Computer
/Tablet
PC
/Tablet
Repair
Share
1, 2
(% of
service calls
to
)
Reliability Score
1
Relia-
bility Score1
Reliability Grade1Relia-
bility Grade1
1. Amazon7.8%0.09%9165A+
2. RCA2.1%0.2%1234A+
3. Apple23.3%5.5%425B+
4. Samsung6.1%1.7%350B
5. IBM/
Lenovo
8.6%6.7%129C-
6. Dell17.3%22.8%76D+
7. Microsoft1.1%1.7%65D-
8. Acer3.5%5.5%63D-
9. Asus2.4%4.2%57F
10. HP19.7%37.9%52F

1 – % Computer repair share and computer reliability scores include tablets.
2 – Market share numbers provided by IDC.

Google Reviews

Stephen Kurpis
Stephen Kurpis
in the last week
Completely saved me from hours of tech work determining why my studio computer wouldn't start up the
...Completely saved me from hours of tech work determining why my studio computer wouldn't start up the day before a very important session. less
Krista Kniker
Krista Kniker
in the last week
Right on time and accurate with my update and listens well to me grouse about my computer. Excellen
...Right on time and accurate with my update and listens well to me grouse about my computer. Excellent service! Roy is the best! less
Heidi Nanigian
Heidi Nanigian
in the last week
Roy was very helpful in getting my outlook working.
...Roy was very helpful in getting my outlook working. less
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Blase Valletta
in the last week
service was great.... people were dedicated to solve my problem.... went far beyond normal to see m
...service was great.... people were dedicated to solve my problem.... went far beyond normal to see my through to the end...... less
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