Yahoo Finance References RESCUECOM's 2015 Computer Repair Report

Yahoo Finance Quotes RESCUECOM About Top Computer Problems In 2015

RESCUECOM Releases Common Computer Problems in New Computer Repair Report!

Yahoo! Finance
February 18, 2015

SYRACUSE, N.Y., Feb. 18, 2015 /PRNewswire/ -- RESCUECOM has released a new Computer Repair Report outlining the top problems technology users experience. This report is a modern day refresh of our previous report on the top computer problems; it covers all technology, including tablets, smart phones and Internet-connected devices. The computer repair report details the top 10 problems that plague technology in 2015.

To create the 2015 Computer Repair Report rankings, RESCUECOM performed a study of the technology and computer repair service calls for the past 12 months.

The top problems, explained in full in the 2015 Computer Repair Report, are below:

RankProblemPercentage
1Internet Connection Problems27.7%
2Viruses19.3%
3Slow Computer16.4%
4Computer and Tablet Hardware8.1%
5Computer Startup Problems7.3%
6Trouble with Email6%
7(Tie) Data Transfer or Recovery4%
7(Tie) Printer Setup or Troubleshooting4%
8Windows OS Troubleshooting3.9%
9Application Troubleshooting1.8%
10User-caused Problems1.4%

The top three issues are by far the biggest headaches for users, making up just under two-thirds of all of the tech support calls RESCUECOM received in the past year. Notably, they often relate closely with each other. Viruses are frequently the main cause of Internet problems for users and can prevent access to certain websites or slow a computer down, even to the point of being unusable.

Less common than the top three issues are problems with the hardware of your computer, tablet, or other device. That being said, these problems are often more difficult or expensive to fix. Ranging from cracked screens to damaged motherboards or fans, these problems can vary widely in terms of severity. Regardless of how serious these issues are, all of them can interfere with using your technology the way you would like. Several hardware issues can cause startup problems as well. For instance, a corrupted hard drive may keep the machine from booting up the right way, or a damaged power supply could keep a computer from turning on at all.

Google Reviews

Jon Burlingham Jr
Jon Burlingham Jr
a week ago
My technician Roy was incredibly knowledgeable and helpful when it came to all of my questions and n
...My technician Roy was incredibly knowledgeable and helpful when it came to all of my questions and needs. He worked diligently to find the correct parts and services that met the requirements of my specific machine. I highly recommend their services, and will continue to use Rescuecom for my future tech support needs! less
Wendy House
Wendy House
2 weeks ago
Thank you so much for an amazing job and your professional and knowledgeable tech support!!!!!!
...Thank you so much for an amazing job and your professional and knowledgeable tech support!!!!!! less
Jim Loughran
Jim Loughran
3 weeks ago
Great over the phone support from Anthony, fixed all my problems. Excellent service.
...Great over the phone support from Anthony, fixed all my problems. Excellent service. less
Michael Motta
Michael Motta
3 weeks ago
Anthony just saved me hundreds of dollars. His advice and guidance in swapping out my hard drive and
...Anthony just saved me hundreds of dollars. His advice and guidance in swapping out my hard drive and his hours of hard work got me back up and running better and faster than new. I used to own a company with a complete tech support department. Anthony and his Team at RescueCom have helped me replicate that Department at home with 24-7 complete care and peace of mind. less
View all Google reviews

Featured in:


Feature Inthe New York TimesFOX NEWSUSA TodayComputer WorldCNNForbes