Smartoffice Gives Readers a Glimpse of the 2015 Q3 Computer Reliability Report

Scores Differ in Australian and American Markets

Hewlett Packard + Toshiba PC's The Least Dependable Claims Repair Group

By smartoffice on Dec. 17, 2015

Toshiba and Hewlett Packard PC's are the least dependable when it comes to PC failures according to a report by a Company that repairs tens of thousands of PC's every year.

The most reliable of the PC's sold in Australia are Apple and Lenovo followed by Asus Dell and Acer.

US national IT support provider Rescuecom prepared the report based on calls to their own call centre.

The Company said that Toshiba and HP PC's failed at a rate that far exceeded their market share.

Both HP and Toshiba Australia have not commented on the report.

Refering to the leaders in the poll the Company said "Each of these companies manufactures some of the best performing computer and mobile devices" the company said.

At the other end of the spectrum Toshiba and last-place HP are seeing their products discounted at Dick Smith while both Apple and Lenovo are proving popular at Harvey Norman and JB Hi Fi.

The most dependable PC range in the US was the Samsung PC which was withdrawn from the Australian market earlier this year.

Rescuecom said "It will be interesting to see if Samsung and Apple continue to keep their top rankings or if some contenders will apply new technological innovations in order to claim their coveted positions."

Google Reviews

Harmony Wentz
Harmony Wentz
a month ago
Roy was very helpful and assisted me in setting up my computer quickly!
...Roy was very helpful and assisted me in setting up my computer quickly! less
americasministorage
americasministorage
a month ago
First experience with Rescuecom and the tech did an amazing job. Solved all of my issues. I highly r
...First experience with Rescuecom and the tech did an amazing job. Solved all of my issues. I highly recommend them to anyone. less
pat tracy
pat tracy
3 months ago
Roy did an excellent job retrieving lost email folders. I really appreciated his time and efforts.
...Roy did an excellent job retrieving lost email folders. I really appreciated his time and efforts. less
Valley View Self Storage
Valley View Self Storage
4 months ago
We highly recommend Rescuecom Corporation. We needed immediate help with our office computer and ge
...We highly recommend Rescuecom Corporation. We needed immediate help with our office computer and getting us back up and running they were very through and great to work with. less
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