Smartoffice Gives Readers a Glimpse of the 2015 Q3 Computer Reliability Report

Scores Differ in Australian and American Markets

Hewlett Packard + Toshiba PC's The Least Dependable Claims Repair Group

By smartoffice on Dec. 17, 2015

Toshiba and Hewlett Packard PC's are the least dependable when it comes to PC failures according to a report by a Company that repairs tens of thousands of PC's every year.

The most reliable of the PC's sold in Australia are Apple and Lenovo followed by Asus Dell and Acer.

US national IT support provider Rescuecom prepared the report based on calls to their own call centre.

The Company said that Toshiba and HP PC's failed at a rate that far exceeded their market share.

Both HP and Toshiba Australia have not commented on the report.

Refering to the leaders in the poll the Company said "Each of these companies manufactures some of the best performing computer and mobile devices" the company said.

At the other end of the spectrum Toshiba and last-place HP are seeing their products discounted at Dick Smith while both Apple and Lenovo are proving popular at Harvey Norman and JB Hi Fi.

The most dependable PC range in the US was the Samsung PC which was withdrawn from the Australian market earlier this year.

Rescuecom said "It will be interesting to see if Samsung and Apple continue to keep their top rankings or if some contenders will apply new technological innovations in order to claim their coveted positions."

Google Reviews

Christina Obitts
Christina Obitts
a week ago
As always, top notch service, super thorough, knowledgeable. Thanks David and the fine folks at Res
...As always, top notch service, super thorough, knowledgeable. Thanks David and the fine folks at Rescuecom :) less
dhana welborn
dhana welborn
3 weeks ago
great service
...great service less
Kathleen Hennan
Kathleen Hennan
a month ago
excellent in what he is doing
...excellent in what he is doing less
Melanie Ulliman
Melanie Ulliman
2 months ago
I have been a member/subscriber for many years. I have had all positive results every time. The tech
...I have been a member/subscriber for many years. I have had all positive results every time. The technicians are pleasant to interact with on every call. It has given me peace of mind to know my computer and I are protected. I don't know the capabilities of the computer, I am taught by fantastic reliable representatives. less
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