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Hewlett Packard + Toshiba PC's The Least Dependable Claims Repair Group

By smartoffice on Dec. 17, 2015

Toshiba and Hewlett Packard PC's are the least dependable when it comes to PC failures according to a report by a Company that repairs tens of thousands of PC's every year.

The most reliable of the PC's sold in Australia are Apple and Lenovo followed by Asus Dell and Acer.

US national IT support provider Rescuecom prepared the report based on calls to their own call centre.

The Company said that Toshiba and HP PC's failed at a rate that far exceeded their market share.

Both HP and Toshiba Australia have not commented on the report.

Refering to the leaders in the poll the Company said "Each of these companies manufactures some of the best performing computer and mobile devices" the company said.

At the other end of the spectrum Toshiba and last-place HP are seeing their products discounted at Dick Smith while both Apple and Lenovo are proving popular at Harvey Norman and JB Hi Fi.

The most dependable PC range in the US was the Samsung PC which was withdrawn from the Australian market earlier this year.

Rescuecom said "It will be interesting to see if Samsung and Apple continue to keep their top rankings or if some contenders will apply new technological innovations in order to claim their coveted positions."

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Frank Ramirez
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I would like to thank my computer tech Anthony for addressing and fixing my issue. As he troublesh
...I would like to thank my computer tech Anthony for addressing and fixing my issue. As he troubleshooted and resolved my computer issue he was friendly and knowledgeable which in this day and age is comforting. having rescuecom is having peace of mind and for that I am thankful for the service. less
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Roy was very helpful. His proffesionalism and knowledge was much more than I expected.
...Roy was very helpful. His proffesionalism and knowledge was much more than I expected. less
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Worked with Roy at Rescuecom, he was very kind, courteous, respectful, and helpful!
...Worked with Roy at Rescuecom, he was very kind, courteous, respectful, and helpful! less
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They called me within a few minutes of making an appointment and scheduling service. Roy my Remote R
...They called me within a few minutes of making an appointment and scheduling service. Roy my Remote Rescuecom Level 3 Technician was great! less
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