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Hewlett Packard + Toshiba PC's The Least Dependable Claims Repair Group

By smartoffice on Dec. 17, 2015

Toshiba and Hewlett Packard PC's are the least dependable when it comes to PC failures according to a report by a Company that repairs tens of thousands of PC's every year.

The most reliable of the PC's sold in Australia are Apple and Lenovo followed by Asus Dell and Acer.

US national IT support provider Rescuecom prepared the report based on calls to their own call centre.

The Company said that Toshiba and HP PC's failed at a rate that far exceeded their market share.

Both HP and Toshiba Australia have not commented on the report.

Refering to the leaders in the poll the Company said "Each of these companies manufactures some of the best performing computer and mobile devices" the company said.

At the other end of the spectrum Toshiba and last-place HP are seeing their products discounted at Dick Smith while both Apple and Lenovo are proving popular at Harvey Norman and JB Hi Fi.

The most dependable PC range in the US was the Samsung PC which was withdrawn from the Australian market earlier this year.

Rescuecom said "It will be interesting to see if Samsung and Apple continue to keep their top rankings or if some contenders will apply new technological innovations in order to claim their coveted positions."

Google Reviews

Mina Kenevan
Mina Kenevan
in the last week
Been with rescuecom for over 7 years very happy with the service.
...Been with rescuecom for over 7 years very happy with the service. less
Justin Kaplan
Justin Kaplan
in the last week
Very unusual to have someone helping with my computer to go out of their way to help, doing some thi
...Very unusual to have someone helping with my computer to go out of their way to help, doing some things that I was hesitant to even ask. Excellent overall. less
Nikki Edwards
Nikki Edwards
a week ago
This was my first experience with Rescuecom. I got a tech named Roy.He was amazing! He was knowledge
...This was my first experience with Rescuecom. I got a tech named Roy.He was amazing! He was knowledgeable, patient, with excellent customer service skills. While fixing my machine, he built great rapport to avoid dead air. He was so detailed oriented that he even concluded that I wore glasses simply because my fonts were SLIGHTLY larger. He went above and beyond by ensuring that my virus infected machine was cleaned to perfection to include edge, IE, google chrome etc...I will request him every time. You should also! less
David Elderkin
David Elderkin
a week ago
Andrew was very nice, very professional, and funny (!). I enjoyed having him help me. and look forw
...Andrew was very nice, very professional, and funny (!). I enjoyed having him help me. and look forward to speaking with him again (not for a serious problem, i hope) less
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