Mac News Covers RESCUECOM's 2015 Computer Reliability Report

Big Names in Computer Manufacturers Shift in Reliability Rankings

RESCUECOM Releases 2015 Computer Reliability Report

Mac News
March 25, 2015

RESCUECOM’s 2015 Computer Reliability Report brings some interesting shifts among the big names in computer and tablet manufacturers.

Most noteworthy in the 2015 report is the lead Amazon has claimed over the competition. With a higher reliability score than the rest of the manufacturers combined, Amazon holds the top rank. The manufacturer even surpassed well-known names in reliability like Apple and Samsung this year. Amazon’s “A+” grade is due in large part to focusing on one product: the Kindle tablets.

Still, both Samsung and Apple have impressive reliability grades of “A-” for 2015. In fact, these long time contenders for the number one spot almost tied in reliability score. Samsung managed to gain a narrow lead over Apple. The full list of rankings is explained in-depth in the 2015 Computer Reliability Report.

Lenovo and Asus mark the middle ground with reliability grades of “B” and “B-”, respectively. While these grades are respectable, they still have a long way to go to reach their top competitors. Toshiba often holds a spot in the middle of the rankings as well but RESCUECOM has seen a bit of an increase in Toshiba users calling for computer repair in 2015.

Dell, Toshiba, and HP form the tail end. Interestingly, Dell has managed to pull ahead of both Toshiba and HP this year. This leap in ranking is significant for Dell, which had long been alternating with HP towards the bottom of the reliability grades. Dell has a long way to go if the company hopes to reach the top of the list, but even the top names will need to work hard to maintain their current rankings.

RESCUECOM provides computer repair and support services, including tech support for all hardware and software, business technology services, data recovery and virus removal.

Google Reviews

Jay Amburgey
Jay Amburgey
in the last week
I was having trouble with my gmail email and I contacted Rescuecom and a technician named Roy helped
...I was having trouble with my gmail email and I contacted Rescuecom and a technician named Roy helped me restore email and folders that I thought were deleted or lost. I highly recommend these guys for your technology needs and they also help with cellphones, routers and tv's. Way to go Rescuecom. less
Jean Ende
Jean Ende
2 weeks ago
I was in a panic because I'd been hacked--they saved the day and took care of all my problems right
...I was in a panic because I'd been hacked--they saved the day and took care of all my problems right away. less
Rubin Cohen
Rubin Cohen
2 weeks ago
Excellent service, restored my computer, very good interaction, highly recommended
...Excellent service, restored my computer, very good interaction, highly recommended less
Jon Murphy
Jon Murphy
3 weeks ago
Everything has been great! I am really glad to have the help with tech support for my private practi
...Everything has been great! I am really glad to have the help with tech support for my private practice, 10/10 highly recommend. less
View all Google reviews

Featured in:


Feature In the New York Times FOX NEWS USA Today Computer World CNN Forbes