Mac News Covers RESCUECOM's 2015 Computer Repair Report

Common Computer Problems Explained in New Computer Repair Report

RESCUECOM Lists Common Computer Problems In Computer Repair Report

Mac News
March 1, 2015

RESCUECOM (http://www.rescuecom.com) has released a new Computer Repair Report outlining the top problems technology users experience. This report is a refresh of a previous report on the top computer problems; it covers all technology, including tablets, smart phones and Internet-connected devices. The computer repair report details the top 10 problems that plague technology in 2015.

To create the 2015 Computer Repair Report rankings, RESCUECOM performed a study of the technology and computer repair service calls for the past 12 months. The top problems, explained in full in the 2015 Computer Repair Report: are Internet connection problems (27.7%); viruses (19.3%); a slow computer (16.4%); computer and tablet hardware (8.1%); computer startup problems (7.3%); trouble with e-mail (6%); (tie) data transfer or recovery (4%) and printer setup or troubleshooting (4%); Windows OS troubleshooting (3.9%); application troubleshooting (1.8%); and user-caused problems (1.4%).

The top three issues are by far the biggest headaches for users, making up just under two-thirds of all of the tech support calls RESCUECOM received in the past year. Notably, they often relate closely with each other. Viruses are frequently the main cause of Internet problems for users and can prevent access to certain websites or slow a computer down, even to the point of being unusable.

Less common than the top three issues are problems with the hardware of your computer, tablet, or other device. That being said, these problems are often more difficult or expensive to fix. Ranging from cracked screens to damaged motherboards or fans, these problems can vary widely in terms of severity. Regardless of how serious these issues are, all of them can interfere with using your technology the way you would like.

Several hardware issues can cause startup problems as well. For instance, a corrupted hard drive may keep the machine from booting up the right way, or a damaged power supply could keep a computer from turning on at all.

RESCUECOM provides computer repair and support services, including tech support for all hardware and software, business technology services, data recovery and virus removal.

Google Reviews

Amanda Hart
Amanda Hart
in the last week
Anthony from Rescuecom is wonderful. This morning when my computer died, I was so frustrated and ups
...Anthony from Rescuecom is wonderful. This morning when my computer died, I was so frustrated and upset. I use it for work and personal use, and the thought of the cost of getting it fixed as well as all of the complications getting to a tech center were daunting to say the least. I called Rescuecom and Anthony helped me immediately. Now my computer is all fixed and working perfectly. And I don't need to buy an SSD drive-yay!! Thank you soooo much! less
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Patrick Epps
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Anthony was a great help to me . I really appreciated his service. He answered all my questions and
...Anthony was a great help to me . I really appreciated his service. He answered all my questions and explained what he was doing. I am very satisfied with his service. less
Michael Williams
Michael Williams
a week ago
The most professional technology experience I have ever had! Bravo Roy!
...The most professional technology experience I have ever had! Bravo Roy! less
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Sheven Poole
2 weeks ago
no nonsense and patient
...no nonsense and patient less
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