RESCUECOM's Reliability Grade For Samsung Featured By IT Business Net

Samsung Graded Higher Than Competitors in RESCUECOM's 2014 Q2 Computer Reliability Report

Samsung Only Company to Receive an A+ With RESCUECOM's New 2014 Q2 Computer Reliability Report Grades

IT Business Net
September 9, 2014


SYRACUSE, N.Y., Sept. 9, 2014 /PRNewswire/ --RESCUECOM has introduced a new dimension to its computer reliability rankings with the release of the computer reliability report for the second quarter of 2014. RESCUECOM now gives each manufacturer a computer reliability grade in addition to its computer reliability score and ranking. These new computer reliability grades are a clear, easily understandable indicator of a company's performance regarding the reliability of its products and its after sale tech support.

For a complete breakdown of RESCUECOM's Q2 Computer Reliability Report, including all manufacturers' reliability scores and grades, please review the comprehensive computer reliability report for the second quarter of 2014.

Samsung was the only company to earn an A+ computer reliability grade. The manufacturer has firmly established itself as the leader in computer reliability by earning the number one ranking in computer reliability for the second straight quarter.

Acer ranked last in computer reliability for the quarter and was the only company to receive a failing computer reliability grade. The company's reliability score was dramatically low due to the high volume of computer repair calls received by RESCUECOM Certified Level-3 technicians for Acer computers and tablets. Even though HP and Dell also received poor computer reliability grades of D, their computer reliability scores were more than twice as high as Acer's.

Asus's computer reliability grade of B is impressive when one considers the fact that they ranked sixth in reliability in the previous report. Asus has managed to improve its computer reliability significantly over time while companies such as HP and Dell have struggled to do so historically.

The computer reliability grades for the 2014 Q2 Computer Reliability Report are as follows:

ManufacturerReliability Grade
SamsungA+
AppleA
AsusB
IBM/LenovoC+
ToshibaC-
DellD
HPD
AcerF

Google Reviews

Michael Bender
Michael Bender
a week ago
The most awesome professional service. They fixed major issues
...The most awesome professional service. They fixed major issues less
Joyce Kelly
Joyce Kelly
a month ago
What a great experience I had with Roy tonight! My computer was hacked and he worked through gettin
...What a great experience I had with Roy tonight! My computer was hacked and he worked through getting everything restored with great competence and we had a great time chatting as we got through it. He also gave me some great tips on keeping my personal information safe, which I greatly appreciated. I also had the pleasure of speaking with David Millner and he assured me from the start that they would fix the problem and they have! I have truly enjoyed this first experience with this company and hope I have many more! less
James Skaggs
James Skaggs
2 months ago
In my conversations with David & Roy, (very professional in knowledge and listening to my compla
...In my conversations with David ~amp~ Roy, (very professional in knowledge and listening to my complaint and solving it to a very professional level is OUTSTANDING! My hat is off to these folks. I highly recommend them to anyone that has a computer problem/s. less
David Kisyua
David Kisyua
4 months ago
very professional, efficient, excellent quality serviceI highly recommend David Milman and his team
...very professional, efficient, excellent quality serviceI highly recommend David Milman and his team without reservations. less
View all Google reviews

Featured in:


Feature Inthe New York TimesFOX NEWSUSA TodayComputer WorldCNNForbes