Broadway World References RESCUECOM's Computer Reliability Report

Samsung Scores an A+ on RESCUECOM's 2014 Q2 Reliability Report

Samsung Only Company to Receive an A+ With RESCUECOM's New 2014 Q2 Computer Reliability Report Grades

Broadway World
September 9, 2014

SYRACUSE, N.Y., Sept. 9, 2014 /PRNewswire/ RESCUECOM has introduced a new dimension to its computer reliability rankings with the release of the computer reliability report for the second quarter of 2014. RESCUECOM now gives each manufacturer a computer reliability grade in addition to its computer reliability score and ranking. These new computer reliability grades are a clear, easily understandable indicator of a company's performance regarding the reliability of its products and its after sale tech support.

For a complete breakdown of RESCUECOM's Q2 Computer Reliability Report, including all manufacturers' reliability scores and grades, please review the comprehensive computer reliability report for the second quarter of 2014.

Samsung was the only company to earn an A+ computer reliability grade. The manufacturer has firmly established itself as the leader in computer reliability by earning the number one ranking in computer reliability for the second straight quarter.

Acer ranked last in computer reliability for the quarter and was the only company to receive a failing computer reliability grade. The company's reliability score was dramatically low due to the high volume of computer repair calls received by RESCUECOM Certified Level-3 technicians for Acer computers and tablets. Even though HP and Dell also received poor computer reliability grades of D, their computer reliability scores were more than twice as high as Acer's.

Asus's computer reliability grade of B is impressive when one considers the fact that they ranked sixth in reliability in the previous report. Asus has managed to improve its computer reliability significantly over time while companies such as HP and Dell have struggled to do so historically.

The computer reliability grades for the 2014 Q2 Computer Reliability Report are as follows:

Manufacturer	Reliability Grade
Samsung	A+
Apple	A
Asus	B
IBM/Lenovo	C+
Toshiba	C-
Dell	D
HP	D
Acer	F

Google Reviews

4.9 1065 reviews

Carli Wittkowski
in the last week

Amazing service! This is my first time with Rescuecom and I am extremely pleased. Great Customer se

...Amazing service! This is my first time with Rescuecom and I am extremely pleased. Great Customer service and so very helpful. I would most definitely recommend. less

Karen Beller
a week ago

Rescuecom is excellent. I was scammed and Roy cleared my desktop. Excellent service and Roy was very

...Rescuecom is excellent. I was scammed and Roy cleared my desktop. Excellent service and Roy was very knowledgeable. Thank You. less

Robin Penick-Funderburk
2 weeks ago

A hacker with the alias "DEATHRIDGE" entered a company Teams meeting via someone invited as a guest,

...A hacker with the alias "DEATHRIDGE" entered a company Teams meeting via someone invited as a guest, and started taking control of my computer and my life. They sent emails pretending to be me that really looked like they were coming from me. They tried to take control of our corporate bank accounts, added themselves as a user to my Microsoft account, and locked me out of my computer as my passwords no longer worked. My ability to run a telecom company ground to a halt, and all my company and personal information was at their fingertips. I felt so helpless, and I needed folks smarter than the hacker(s) to do battle for me. Our typical computer pros couldn't handle it, and neither could other "experts" I called. Lucky for me I called RESCUECOM, and they immediately got to work. They didn't complain though I was asking for help in the middle of the night, but immediately got to work and worked non-stop to restore everything and protect me going forward. The team at RESCUECOM are my knights in shining armor, and they're the absolute best! less

Krishna Kambhampati
2 months ago

Roy was very helpful for fixing my booting issue. I called really late (10pm) and there was someone

...Roy was very helpful for fixing my booting issue. I called really late (10pm) and there was someone to answer my call. I would recommend them to anyone that needs tech support. less

View all Google reviews

Featured in: