Nasdaq.com Writes on the Results of 2009 Q3 Computer Reliability Report

Apple Has Strong Reliability in Third Quarter of 2009

By Steve Monfort, nasdaq.com
December 7, 2009

Apple computers reliable and popular in October, data shows

Separate reports revealed this weekend that Apple computers led the pack in both reliability and popularity among desktop and laptop models.

Rescuecom, a Syracuse-based computer repair franchiser, said that Apple computers were the least likely to need repair within three years of purchase. The company issues a quarterly reliability ranking; for the third quarter, Apple was in the lead, ahead of Lenovo and Asus.

And in remarks last week to CNET, market research firm The NPD Group said that Apple had both the best-selling laptop and best-selling desktop for October. The laptop was the $1,199 MacBook Pro and the desktop was the recently released 21-inch iMac.

But both reports suggested that Apple's successes were due in large part to failures by computer companies that use Microsoft Windows. Apple took the crown in Rescuecom's ranking because Asus computers' reliability plummeted. In addition, Stephen Baker, The NPD Group's vice president of industry analysis, said that October was "a down month on the Windows side because [PC manufacturers] were working through inventory" before the launch of Microsoft's Windows 7.

Apple computers make up just 9 percent of the market, a distant second to Microsoft Windows-equipped PCs.

Google Reviews

Valley View Self Storage
Valley View Self Storage
a week ago
We highly recommend Rescuecom Corporation. We needed immediate help with our office computer and ge
...We highly recommend Rescuecom Corporation. We needed immediate help with our office computer and getting us back up and running they were very through and great to work with. less
Tod Baseden
Tod Baseden
2 weeks ago
Awesome tech support went above and beyond. I highly recommend going with Resuecom. Roy killed it!
...Awesome tech support went above and beyond. I highly recommend going with Resuecom. Roy killed it! less
Nicole Gray
Nicole Gray
a month ago
I am so thankful for Rescuecom for saving my computer and my sanity. I spent a week trying to remove
...I am so thankful for Rescuecom for saving my computer and my sanity. I spent a week trying to remove viruses from my computer with a program I bought online that promised 24/7 premium customer service and that was a lie. This company is the real deal. I received immediate help, within a minute of me signing up and David was very kind and knowledgeable and once my computer finished its scan 7 hrs later I immediately received another call from Roy to complete the next step. All I had to do was give him access to my computer and he did the rest of the work while I did other things. He called me as soon as he was done and then went over everything with me and helped me with issues I was having with my gmail account. Exemplary customer service and highly skilled technicians and peace of mind for me, I am extremely grateful and I am now a customer for life! less
robert hand
robert hand
2 months ago
I am thoroughly impressed with this company. The attention to detail, a high level of professionalis
...I am thoroughly impressed with this company. The attention to detail, a high level of professionalism, and sticking with some rather pesky problems until both the technician and I were satisfied with the results. Bravo! less
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