Nasdaq.com Write-Up: RESCUECOM 2009 Q3 Computer Reliability Report

Apple Has Strong Reliability in Third Quarter of 2009

By Steve Monfort, nasdaq.com
December 7, 2009

Apple computers reliable and popular in October, data shows

Separate reports revealed this weekend that Apple computers led the pack in both reliability and popularity among desktop and laptop models.

Rescuecom, a Syracuse-based computer repair franchiser, said that Apple computers were the least likely to need repair within three years of purchase. The company issues a quarterly reliability ranking; for the third quarter, Apple was in the lead, ahead of Lenovo and Asus.

And in remarks last week to CNET, market research firm The NPD Group said that Apple had both the best-selling laptop and best-selling desktop for October. The laptop was the $1,199 MacBook Pro and the desktop was the recently released 21-inch iMac.

But both reports suggested that Apple's successes were due in large part to failures by computer companies that use Microsoft Windows. Apple took the crown in Rescuecom's ranking because Asus computers' reliability plummeted. In addition, Stephen Baker, The NPD Group's vice president of industry analysis, said that October was "a down month on the Windows side because [PC manufacturers] were working through inventory" before the launch of Microsoft's Windows 7.

Apple computers make up just 9 percent of the market, a distant second to Microsoft Windows-equipped PCs.

Google Reviews

4.9 871 reviews

June Eichbaum
a week ago

Thank you Rescuecom! After months of constantly fluctuating size and scale of fonts and photos on m

...Thank you Rescuecom! After months of constantly fluctuating size and scale of fonts and photos on my Windows 10 laptop, and several calls to Microsoft support that could not find the source of the problem, I was fortunate to find David Milman and Roy Hickman at Rescuecom Corporation. Their expertise, professionalism, deep knowledge base and ability to identify the root cause of my problems has made me a loyal customer. Thank you, Roy and David!! I recommend you without hesitation! You are the best! June less

Gregg Vorwerck
2 weeks ago

Roy Hickman was extremely professional, responsive and very clear in his communications. Very much

...Roy Hickman was extremely professional, responsive and very clear in his communications. Very much appreciated. less

Jim White
2 weeks ago

I have been with Rescuecom for 10 years and Tonight they brought me back up to speed on my Windows 1

...I have been with Rescuecom for 10 years and Tonight they brought me back up to speed on my Windows 10 updates to keep my computer current and up to date and I can always depend on them to keep the computer running it's best. less

David Edwards
2 weeks ago

I am glad that I found Rescuecom thru doing a Google Search and they were Very helpful working throu

...I am glad that I found Rescuecom thru doing a Google Search and they were Very helpful working through more than a few problems. less

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