BusinessWeek Reports on RESCUECOM Lawsuit Against Google

RESCUECOM Challenges Controversial Google Advertising Policy

BusinessWeek
By Michael Orey
Internet Mat 11,2009:


Google's Rival Keyword Sales Go Wide

Google is expanding sales of company names as keywords for competitors despite a lawsuit by Rescuecom

Google (GOOG) is going global with an advertising strategy that has kicked up controversy in the U.S. and Europe. As part of its efforts to generate revenue from online ads, Google lets marketers in a handful of countries pay to surface their ads when a would-be customer searches for a rival's brand name.

Starting June 4, marketers in about 200 countries will be allowed to purchase rival trademarks as keywords to trigger display of "sponsored search" ads on Google. Honda, for instance, could bid to have one of its ads displayed when a consumer searches the term "Toyota." In recent years some companies have sued Google or the competing company, saying the practice is a form of trademark infringement.

The decision to implement the strategy more widely suggests that Google is confident it is operating on sound legal footing. "Following a global legal review, we have made the changes in countries whose legal and business practices are consistent with making the change," Google spokesman Ben Novick explained in an e-mail. Notably excepted from the long list of countries are member of the European Union, though a forthcoming court ruling could change that.

European Court of Justice will rule

Efforts to force Google to curtail the practice have met with mixed results. In April a U.S. appeals court said a patent-infringement claim by computer repair company Rescuecom could go forward?though to win, Rescuecom will have to prove that consumers will be confused if rivals are drawn to rival Web sites.

Europe's highest court, the European Court of Justice, has also been asked to rule on the issue after member country courts reached differing results. Google is appealing the loss of an infringement case in France to LVMH Moët Hennessy Louis Vuitton but has won similar cases in Germany. In the EU, "the legal and business practices there are not consistent with making the change," Novick wrote in the e-mail.

Google's policy, implemented in the U.S. and Canada in 2004, bars advertisers from using others' trademarks in the text of the ad itself but does permit it in the unseen keywords used to display the ad in cases where the keyword is used in a search. After adopting the same policy in the United Kingdom and Ireland last year, Google has now decided to extend it virtually worldwide.

Google Reviews

Paul DeMartino
Paul DeMartino
in the last week
My Problem was handled professionally and competently by Roy and David. A pleasant experience. I hig
...My Problem was handled professionally and competently by Roy and David. A pleasant experience. I highly recommend them to others with technology challenges. less
Bre Iversen
Bre Iversen
3 weeks ago
David was quick to reach out to Roy who stayed and helped me with my issue and double checked that m
...David was quick to reach out to Roy who stayed and helped me with my issue and double checked that my gaming pc was setup for the best performance! less
susan poesl
susan poesl
a month ago
Rescuecom has been providing me great service for the past 14 years and I highly recommend them to o
...Rescuecom has been providing me great service for the past 14 years and I highly recommend them to others seeking computer support and services. less
Juliet Mcgriff
Juliet Mcgriff
a month ago
It is great that Rescuecom is on top of things keeping my computer up to date and maintenance throug
...It is great that Rescuecom is on top of things keeping my computer up to date and maintenance through out the year while using the services they provide. I would highly recommend to others. less
View all Google reviews

Featured in:


Feature Inthe New York TimesFOX NEWSUSA TodayComputer WorldCNNForbes