Reuters.com Reports on RESCUECOM's Appearance in CRN List for Fast Growth

RESCUECOM Ranked in Top 100 Fastest Growing Companies

Reuters.com
8/28/08:


Rescuecom named to 2008 CRN Fast Growth 100 list

SYRACUSE, N.Y., Aug. 28 /PRNewswire/ -- National IT services company RESCUECOM Corp. (www.rescuecom.com) announced that it has joined the ranks of the CRN Fast Growth 100. Published annually, the CRN Fast Growth 100 list identifies the computer industry's fastest growing solutions providers within the United States.

RESCUECOM services everything from home computers to super computers, wireless Internet to global networks, hardware to software, e-mail to enterprise resource planning (ERP). In addition to one-time, on-site and remote solutions for virtually any computer problem, RESCUECOM provides comprehensive, ongoing IT management services for businesses.

The company has been experiencing rapid growth, and its strong performance for the period between 2005 and 2007 has resulted in its being ranked #90 on the CRN list. "It's an honor to receive this type of recognition from independent industry experts such as the CRN editorial staff," said David A. Milman, RESCUECOM's founder and chief executive officer. "We are extremely proud of our business and team. We employ the 'best of the best' computer technicians and also the best technologies in order to ensure that customers receive timely and effective service 24 hours a day, seven days a week, 365 days a year."

The key to the company's success is an emphasis on 100 percent customer satisfaction. One component of this focus is its "Fast and Flawless" brand promise for on-site and remote computer repair and support.

The company takes on less than one-tenth of one percent of all technician applicants, and its proprietary System One software, used at every RESCUECOM location, efficiently handles all aspects of administrative operations, from service call scheduling to accounting. These two factors allow RESCUECOM to offer guaranteed results and on-site and remote emergency one-hour response service with or without a contract, providing the industry's fastest response times and easiest relationships.

"RESCUECOM has taken service commitment to an even higher plane," said Milman. "That includes a conscious decision not to 'nickel and dime' our customers." When a technician's recommended solution works, customers never pay more than the original quote they received. If customers do not authorize a technician's recommended solution, they only pay the minimum diagnostic fee. According to Milman, "That customer focus makes all the difference."

To learn more about RESCUECOM, visit (www.rescuecom.com)or call (703) 986-3233.

Contact:
Christina Johnson, PR Specialist
1-800-737-2837
cjohnson@rescuecom.com

This release was issued through eReleases(TM). For more information, visit ( ) RESCUECOM Corp.

Google Reviews

Sheila O'connor
Sheila O'connor
a week ago
When I called my compute was completely dead. Going away on Sunday and needed to have access to my c
...When I called my compute was completely dead. Going away on Sunday and needed to have access to my computer to get emails out before I left. I talked with T and she was very pleasant and understanding. Take all my information and had tech David call me back. Davis was so awesome and worked with me to get to the point were he could take over my machine. I am so thankful for David he was patience, understand, working with me. He went above and beyond to ensure me that everything will be okay and he would work all night if he had to get my computer fixed. I worked as a supervisor, office manager for many years, I would have been delighted to have David on my team. Once again I am thankful I gave rescue Com I have never any problems with any of the techs. I really appreciate David approach to customer service. Once again he was AWESOME! less
Katie Chuong
Katie Chuong
2 weeks ago
David is awesome!! He is so patient with all my issues and caring and I would definitely recommend t
...David is awesome!! He is so patient with all my issues and caring and I would definitely recommend this 5 star company to everyone, friends and family! less
Karen Gutfeld
Karen Gutfeld
a month ago
These guys are very helpful and know what they are doing. I am a complete dummy when it comes to tec
...These guys are very helpful and know what they are doing. I am a complete dummy when it comes to tech matters and David always walks me through it patiently so that in the end my problem is solved. Very appreciated. less
Sandy Ewell
Sandy Ewell
a month ago
Customer service is wonderful. Everything was explained as it was being fixed. Received a call back
...Customer service is wonderful. Everything was explained as it was being fixed. Received a call back when completed to make sure all my problems were taken care of. less
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