RESCUECOM Quote Part of Washington Times Daylights Savings Time Coverage

Daylight Savings Time Computer Issue Explained

The Washington Times
By Kara Rowland
March 8, 2007:


Early 'spring forward' a high-tech headache

The early arrival of daylight-saving time this year might cause a few headaches but isn't likely to wreak much havoc for most technology users.

Traditionally the first Sunday in April, the date to "spring forward" was pushed up by three weeks -- to Sunday -- as a result of the Energy Policy Act of 2005, which Congress passed to help curb energy consumption.

"For people, it's no big deal; we get notified by the media the day before," said David Milman, chief executive officer of Rescuecom, a computer-repair company. "For computers, it's not that simple."

Most computers are programmed to adjust automatically to daylight-saving time, Mr. Milman noted. "And every computer that was built before 2005 thinks daylight-saving time is the first Sunday in April."

The solution depends on the computer's operating system. For users with the new Microsoft Windows Vista, the problem is taken care of; those running Windows XP need to make sure their automatic updater is turned on and the system will fix itself, while users with earlier Microsoft systems should visit microsoft.com/dst2007 for instructions.

For those using scheduling software, Microsoft Outlook users with Office 2007 need not worry, but the company is encouraging other users to visit the Web site to avoid confusion when it comes to appointments and meeting times.

Apple computer users running older versions of the company's Mac operating system need the software updater to upload the fixes, which they can get from the support page at apple.com.

Cell phones automatically will adjust to the correct time, major carriers explained, because most phones use Global Positioning System technology to connect with company networks.

"Wireless phones will not be impacted because they pull the date from our networks," Sprint Nextel spokeswoman Laura Rowe said.

Cingular customers with phones tied to the company's network similarly will go unaffected, spokeswoman Alexa Kaufman said.

Likewise, Verizon Wireless spokesman John Johnson noted that the company's network is synchronized to the atomic clock in Colorado, which keeps the federal government's official time.

Users of BlackBerrys and other personal digital assistants (PDAs) aren't so lucky.

Google Reviews

Valley View Self Storage
Valley View Self Storage
in the last week
We highly recommend Rescuecom Corporation. We needed immediate help with our office computer and ge
...We highly recommend Rescuecom Corporation. We needed immediate help with our office computer and getting us back up and running they were very through and great to work with. less
Tod Baseden
Tod Baseden
a week ago
Awesome tech support went above and beyond. I highly recommend going with Resuecom. Roy killed it!
...Awesome tech support went above and beyond. I highly recommend going with Resuecom. Roy killed it! less
Nicole Gray
Nicole Gray
a month ago
I am so thankful for Rescuecom for saving my computer and my sanity. I spent a week trying to remove
...I am so thankful for Rescuecom for saving my computer and my sanity. I spent a week trying to remove viruses from my computer with a program I bought online that promised 24/7 premium customer service and that was a lie. This company is the real deal. I received immediate help, within a minute of me signing up and David was very kind and knowledgeable and once my computer finished its scan 7 hrs later I immediately received another call from Roy to complete the next step. All I had to do was give him access to my computer and he did the rest of the work while I did other things. He called me as soon as he was done and then went over everything with me and helped me with issues I was having with my gmail account. Exemplary customer service and highly skilled technicians and peace of mind for me, I am extremely grateful and I am now a customer for life! less
robert hand
robert hand
2 months ago
I am thoroughly impressed with this company. The attention to detail, a high level of professionalis
...I am thoroughly impressed with this company. The attention to detail, a high level of professionalism, and sticking with some rather pesky problems until both the technician and I were satisfied with the results. Bravo! less
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