RESCUECOM Quote Part of Washington Times Daylights Savings Time Coverage

Daylight Savings Time Computer Issue Explained

The Washington Times
By Kara Rowland
March 8, 2007:


Early 'spring forward' a high-tech headache

The early arrival of daylight-saving time this year might cause a few headaches but isn't likely to wreak much havoc for most technology users.

Traditionally the first Sunday in April, the date to "spring forward" was pushed up by three weeks -- to Sunday -- as a result of the Energy Policy Act of 2005, which Congress passed to help curb energy consumption.

"For people, it's no big deal; we get notified by the media the day before," said David Milman, chief executive officer of Rescuecom, a computer-repair company. "For computers, it's not that simple."

Most computers are programmed to adjust automatically to daylight-saving time, Mr. Milman noted. "And every computer that was built before 2005 thinks daylight-saving time is the first Sunday in April."

The solution depends on the computer's operating system. For users with the new Microsoft Windows Vista, the problem is taken care of; those running Windows XP need to make sure their automatic updater is turned on and the system will fix itself, while users with earlier Microsoft systems should visit microsoft.com/dst2007 for instructions.

For those using scheduling software, Microsoft Outlook users with Office 2007 need not worry, but the company is encouraging other users to visit the Web site to avoid confusion when it comes to appointments and meeting times.

Apple computer users running older versions of the company's Mac operating system need the software updater to upload the fixes, which they can get from the support page at apple.com.

Cell phones automatically will adjust to the correct time, major carriers explained, because most phones use Global Positioning System technology to connect with company networks.

"Wireless phones will not be impacted because they pull the date from our networks," Sprint Nextel spokeswoman Laura Rowe said.

Cingular customers with phones tied to the company's network similarly will go unaffected, spokeswoman Alexa Kaufman said.

Likewise, Verizon Wireless spokesman John Johnson noted that the company's network is synchronized to the atomic clock in Colorado, which keeps the federal government's official time.

Users of BlackBerrys and other personal digital assistants (PDAs) aren't so lucky.

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My experience was wonderful. Bill was patient and accommodating. The issue I had, he resolved it. It
...My experience was wonderful. Bill was patient and accommodating. The issue I had, he resolved it. It was a pleasure working with him. less
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Thank you William at Rescuecom for addressing and resolving my issues.
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Rescuecom has been the most professional and knowledgeable group that I have ever dealt with in rega
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