RESCUECOM Featured in United Press International

RESCUECOM Top Five Computer Problems Focus of News Article

United Press International
NewsTrack - Business
1/16/07:


'Windows problems' top computer complaint

SYRACUSE, N.Y., Jan. 16 (UPI) -- "Problems with Windows" is the most frequent complaint among computer users, a U.S. report by a nationwide computer-repair company said Tuesday.

"This year, we're continuing to see Windows-related issues with great regularity, with an increase of 12 percent from last year and now accounting for more than 22 percent of calls to our call center," Rescuecom Chief Executive David Milman said.

"We've also noticed a clear increase in hardware problems, attributed in part to the growing use of laptops, which are generally less stable than desktop machines," he said.

The percentage of computer users reporting hardware problems increased to 18.1 percent in 2006 from 15.2 percent in 2005.

Rescuecom's Top Five Computer Problems Report also cited "Problems with Computer Speed" (viruses or spyware) at 13.7, down from 16.4 percent a year ago; "Internet Connectivity Problems" at 13.4 percent, a 22 percent dip; and data transfer or failure issues, at 12.3 percent, up from 10.6 percent a year earlier.

Google Reviews

George Patterson
George Patterson
a month ago
I had the pleasure of contacting Rescuecom today for computer issues. I was directed to Roy who help
...I had the pleasure of contacting Rescuecom today for computer issues. I was directed to Roy who helped me with my problems. Roy exhibited expert knowledge of the issue and as a result I am back in service with my business. I cannot say enough good things how I was treated from the initial contact with the company and with Roy. Highly recommended! less
Swapnil Singh
Swapnil Singh
a month ago
Rescuecom is a great service providing company for the computer issues and security! It’s a great to
...Rescuecom is a great service providing company for the computer issues and security! It’s a great to have them. less
Carli Wittkowski
Carli Wittkowski
2 months ago
Amazing service! This is my first time with Rescuecom and I am extremely pleased. Great Customer se
...Amazing service! This is my first time with Rescuecom and I am extremely pleased. Great Customer service and so very helpful. I would most definitely recommend. less
Karen Beller
Karen Beller
2 months ago
Rescuecom is excellent. I was scammed and Roy cleared my desktop. Excellent service and Roy was very
...Rescuecom is excellent. I was scammed and Roy cleared my desktop. Excellent service and Roy was very knowledgeable. Thank You. less
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