RESCUECOM Featured in United Press International

RESCUECOM Top Five Computer Problems Focus of News Article

United Press International
NewsTrack - Business
1/16/07:


'Windows problems' top computer complaint

SYRACUSE, N.Y., Jan. 16 (UPI) -- "Problems with Windows" is the most frequent complaint among computer users, a U.S. report by a nationwide computer-repair company said Tuesday.

"This year, we're continuing to see Windows-related issues with great regularity, with an increase of 12 percent from last year and now accounting for more than 22 percent of calls to our call center," Rescuecom Chief Executive David Milman said.

"We've also noticed a clear increase in hardware problems, attributed in part to the growing use of laptops, which are generally less stable than desktop machines," he said.

The percentage of computer users reporting hardware problems increased to 18.1 percent in 2006 from 15.2 percent in 2005.

Rescuecom's Top Five Computer Problems Report also cited "Problems with Computer Speed" (viruses or spyware) at 13.7, down from 16.4 percent a year ago; "Internet Connectivity Problems" at 13.4 percent, a 22 percent dip; and data transfer or failure issues, at 12.3 percent, up from 10.6 percent a year earlier.

Google Reviews

curtis hickey
curtis hickey
in the last week
GOD BLESS ROY for spending time on working on a old computer that needed to be cleaned up and update
...GOD BLESS ROY for spending time on working on a old computer that needed to be cleaned up and updated so that it work correctly again. I highly recommend him and rescuecom to others. less
Nicole Coleman
Nicole Coleman
in the last week
Anthony was very helpful and easy to talk to. Worth the price.
...Anthony was very helpful and easy to talk to. Worth the price. less
Christeena Winter
Christeena Winter
a week ago
I have been satisfied with my experience with your company. Technicians have been friendly and help
...I have been satisfied with my experience with your company. Technicians have been friendly and helpful with my problems. I feel my computer has been protected. less
Frank Ramirez
Frank Ramirez
a week ago
I would like to thank my computer tech Anthony for addressing and fixing my issue. As he troublesh
...I would like to thank my computer tech Anthony for addressing and fixing my issue. As he troubleshooted and resolved my computer issue he was friendly and knowledgeable which in this day and age is comforting. having rescuecom is having peace of mind and for that I am thankful for the service. less
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