PCWorld Gets Comment from RESCUECOM for Everex Coverage

RESCUECOM CEO Quoted on PCWorld about Linux Laptops

PCWorld
By Agam Shah
November 02, 2007:


Everex Readies Sub-$300 Linux Notebooks

In the works to join the new Green gPC are more notebooks and mobile devices.

After introducing a $198 Linux desktop this week, PC vendor Everex said it will bring Linux laptops under $300 to users next year.

The laptops will come with 12.1-inch to 17-inch screens and run the GOS version of the OS, built on Ubuntu Linux 7.10. It will include icons providing one-click access to Web sites like Facebook and multiple Google Web applications.

The company also plans to introduce other mobile devices like ultramobile PCs, said Paul Kim, director of marketing for Everex, a U.S. subsidiary of Taiwanese firm First International Computer.

The notebooks will be introduced in the first half of next year, Kim said. The company provided no additional details, other than saying the mobile devices will be competitively priced.

The energy-efficient $198 Linux desktop from Everex, TC2502 Green gPC, was introduced in Wal-Mart retail stores Wednesday. It runs on a 1.5GHz Via C7-D processor and comes with 512M bytes of RAM, an 80G byte hard drive, a DVD player and an Ethernet port. It does not include a monitor.

"The intent of GOS is to take [Linux] to the consumer and do what Steve Jobs did with Mac OS X -- to take an alternative OS and package it for the consumer," said David Liu, founder of GOS.

Microsoft's Windows Vista OS has done a lot of damage to the low-end PC market, so there is a great opportunity for a smaller and leaner OS, Liu said. Linux has come a long way and could grab an audience in the low-end market, Liu said.

More than the OS, for the end user it's more about the ecosystem of applications that can work, Liu said. GOS bundles applications in a coherent way that makes the OS easy to use, he said.

However, most people looking to buy a $199 machine will not know Linux, said David Milman, founder and CEO of Rescuecom Corp., a U.S. firm providing computer repair and support services.

"I don't see Linux to the masses as anything more than a way to facilitate Internet access and computing," Milman said. Economically-minded consumers looking to buy an Internet appliance will find the $198 Linux desktop a reasonable machine, Milman said.

The Linux desktop doesn't spell the end of Windows, either, Milman said. "Many people calling Rescuecom [for support] don't know what an OS is," Milman said. People will try to load Office on the desktop, and when it doesn't load, they will be disappointed and return the machine. That's going to be a challenge for Wal-Mart."

Wal-Mart's decision to carry the PC could boost sales of Windows-based PCs by capturing some mindshare and increasing traffic to the PC sales area, said Brian Paterson, vice president of marketing for ASI Computer Technologies Inc., a computer hardware distributor.

Compared to Windows PCs, previous attempts by Wal-Mart to sell low-cost Linux-based Lindows and Microtel PCs were failures, Milman said.

Everex studied the Lindows and Microtel PCs and is confident its $198 PC will succeed. GOS Linux brings familiar Google icons and applications to users, which earlier PCs didn't have, Everex's Kim said.

With its Google-friendly interface, this PC is a good test for Google OS, if rumors of one being under development is true, Paterson said. "It's a perfect way to launch [Google OS] in a mistake-OK world," Paterson said.

The Everex TC2502 Green gPC desktop will be available in about 600 stores on a test basis, a Wal-Mart spokesperson said in an e-mail statement.

Google Reviews

Nikki Edwards
Nikki Edwards
in the last week
This was my first experience with Rescuecom. I got a tech named Roy.He was amazing! He was knowledge
...This was my first experience with Rescuecom. I got a tech named Roy.He was amazing! He was knowledgeable, patient, with excellent customer service skills. While fixing my machine, he built great rapport to avoid dead air. He was so detailed oriented that he even concluded that I wore glasses simply because my fonts were SLIGHTLY larger. He went above and beyond by ensuring that my virus infected machine was cleaned to perfection to include edge, IE, google chrome etc...I will request him every time. You should also! less
David Elderkin
David Elderkin
in the last week
Andrew was very nice, very professional, and funny (!). I enjoyed having him help me. and look forw
...Andrew was very nice, very professional, and funny (!). I enjoyed having him help me. and look forward to speaking with him again (not for a serious problem, i hope) less
Deborah O'Connor-Slater
Deborah O'Connor-Slater
a week ago
Just completed my first service call to Rescuecom Syracuse. It was a rewarding experience. I have a
...Just completed my first service call to Rescuecom Syracuse. It was a rewarding experience. I have a very older machine and was afraid I could not recover lost or corrupt files. The response time from service call to response from technician was very fast (maybe 10 Min)The Technician Anthony was very courteous. He walked me through the process of recovering my "lost" files. Everything was recovered and I am good to go. He took the time to explain what he was doing and in his follow-up he made some very helpful recommendations to maintain my computer. I am very satisfied with the service and recommend it to anyone who is having computer problems. less
Tom Seabrooke
Tom Seabrooke
a week ago
Support was the best, thanks Anthony for your help. You saved the day and I will recommend you guys
...Support was the best, thanks Anthony for your help. You saved the day and I will recommend you guys to all my associates. 5 Stars***** less
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