Newark Star-Ledger Uses RESCUECOM List of Top Five Computer Problems

Windows Provides Most Issues According to RESCUECOM

Newark Star-Ledger
Thursday, January 18, 2007:


Biz Buzz: Windows still giving users the blues

If your personal computer screen turned a frightening shade of blue last year, you weren't alone.

Problems with Windows, including the ominous "blue screen of death" that denotes a major problem with the operating system, once again topped the list of computer users' complaints in 2006, according to a survey of 5,000 customers of RESCUECOM, a computer repair company.

The rest of the year's top five PC woes were: hardware problems (including dropped laptops), computer speed, Internet connectivity problems and data transfer failures.

About 22 percent of the company's calls were from frustrated Windows users, up 12 percent from last year. Company officials attribute the increase to aging and poorly maintained Windows systems running in many homes and offices.

"Certainly the blue screen of death is one of the most panic-inducing things people can see," says Josh Kaplan, owner of the company's Belleville location. "Windows really is the backbone of everything."

The repair company is waiting to see if the debut later this month of Microsoft's Windows Vista operating system leads to blue-alert calls to its 24-hour-a-day hotline.

--Kelly Heyboer

Google Reviews

Grant Winkelman
Grant Winkelman
in the last week
I did a google search and found Rescuecom and I gave them a call and they saved me from a nightmare!
...I did a google search and found Rescuecom and I gave them a call and they saved me from a nightmare! with my computer. I highly recommend the guy's to others that need help with their computers. less
Chris Snowdog
Chris Snowdog
in the last week
Rescuecom was helpful in getting the computer updated again today. We highly recommend their service
...Rescuecom was helpful in getting the computer updated again today. We highly recommend their services after using them for over 3 years. less
Christopher Larsen
Christopher Larsen
a week ago
Met with Anthony for a custom gaming PC build and I've been nothing but impressed! If you plan on ge
...Met with Anthony for a custom gaming PC build and I've been nothing but impressed! If you plan on getting your system upgraded or want help with a build a highly recommend Rescuecom! less
Arron Grady
Arron Grady
a week ago
Excellent customer service! Very fast and friendly. I would highly recommend to anyone.
...Excellent customer service! Very fast and friendly. I would highly recommend to anyone. less
View all Google reviews

Featured in:


Feature Inthe New York TimesFOX NEWSUSA TodayComputer WorldCNNForbes