The Record Quotes RESCUECOM in Daylight Savings Time Article

Some Computers Have Issues Adjusting Properly to Daylight Savings Time

The Record
By Jay Levin, Staff Writer
October 30, 2007:


Time change confusing old clocks

If that automated clock you're staring at is an hour behind, rest assured it's not you.

It's the clock.

Daylight saving time, which traditionally runs through 2 a.m. on the last Sunday in October, ends a week later beginning this year, the result of the Energy Policy Act of 2005. Some older electronic devices never got the memo and kicked their clocks back over the weekend.

The situation was hardly cataclysmic, as we went through this more than seven months ago, when daylight saving time arrived three weeks early, on the second Sunday in March.

Still, there were scattered reports Sunday and Monday of clocks in offices, homes, vehicles and personal data devices being an hour off.

Josh Kaplan, owner of the Belleville franchise of Rescuecom, a provider of emergency computer repair and support, said he was riding with a customer Monday morning when he noticed that the car's clock, which was tied to a satellite navigation system, was off by an hour.

As for computers, Kaplan said there was little impact because many customers installed the necessary patches before daylight saving time arrived in March.

And, said Geek Squad double agent Ismael Matos, who oversees about 100 Geek Squad agents in the metropolitan area, "newer computers already had the patch pre-installed, from Microsoft, for any daylight saving time issues."

As of late Monday afternoon, his agents had not fielded any calls related to internal clocks.

A spokesman for Research in Motion's popular BlackBerry handheld communication device, said most customers already had downloaded the necessary patch well before daylight saving time arrived in March.

The lengthening of daylight saving time will give trick-or-treaters extra daylight Wednesday.

And remember: We fall back an hour this coming Sunday, at 2 a.m.

Google Reviews

Denise Mccracken
Denise Mccracken
in the last week
Had problems with my computer , Found this company called Rescuecom.They came out to my home . Clean
...Had problems with my computer , Found this company called Rescuecom.They came out to my home . Cleaned up my computer. Great customer services and awesome tech support , Will recommed them to anyone having computer or IT problems. Great company that offer great services. less
Robert Snell
Robert Snell
in the last week
Great service. Easily understood, excellent support. Truly professional. A keeper ....
...Great service. Easily understood, excellent support. Truly professional. A keeper .... less
Laura Nagle
Laura Nagle
in the last week
A scammer was trying to convince me to get gift cards to pay him back for a typo in a transaction am
...A scammer was trying to convince me to get gift cards to pay him back for a typo in a transaction amount. Sound familiar? Result was a completely locked up computer. Contacted Rescuecom and they started work on the problem immediately. Ultimately we had to reset my computer. They were completely professional from start to finish. Did I mention they would not consider the request completed until my computer was up and running again. They are patient, kind, and thorough. I cannot recommend them highly enough. 10 stars!! less
Lee Loy
Lee Loy
a week ago
Very good service. Tech had me up and running in no time.
...Very good service. Tech had me up and running in no time. less
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