The Record Quotes RESCUECOM in Daylight Savings Time Article

Some Computers Have Issues Adjusting Properly to Daylight Savings Time

The Record
By Jay Levin, Staff Writer
October 30, 2007:


Time change confusing old clocks

If that automated clock you're staring at is an hour behind, rest assured it's not you.

It's the clock.

Daylight saving time, which traditionally runs through 2 a.m. on the last Sunday in October, ends a week later beginning this year, the result of the Energy Policy Act of 2005. Some older electronic devices never got the memo and kicked their clocks back over the weekend.

The situation was hardly cataclysmic, as we went through this more than seven months ago, when daylight saving time arrived three weeks early, on the second Sunday in March.

Still, there were scattered reports Sunday and Monday of clocks in offices, homes, vehicles and personal data devices being an hour off.

Josh Kaplan, owner of the Belleville franchise of Rescuecom, a provider of emergency computer repair and support, said he was riding with a customer Monday morning when he noticed that the car's clock, which was tied to a satellite navigation system, was off by an hour.

As for computers, Kaplan said there was little impact because many customers installed the necessary patches before daylight saving time arrived in March.

And, said Geek Squad double agent Ismael Matos, who oversees about 100 Geek Squad agents in the metropolitan area, "newer computers already had the patch pre-installed, from Microsoft, for any daylight saving time issues."

As of late Monday afternoon, his agents had not fielded any calls related to internal clocks.

A spokesman for Research in Motion's popular BlackBerry handheld communication device, said most customers already had downloaded the necessary patch well before daylight saving time arrived in March.

The lengthening of daylight saving time will give trick-or-treaters extra daylight Wednesday.

And remember: We fall back an hour this coming Sunday, at 2 a.m.

Google Reviews

Valley View Self Storage
Valley View Self Storage
in the last week
We highly recommend Rescuecom Corporation. We needed immediate help with our office computer and ge
...We highly recommend Rescuecom Corporation. We needed immediate help with our office computer and getting us back up and running they were very through and great to work with. less
Tod Baseden
Tod Baseden
a week ago
Awesome tech support went above and beyond. I highly recommend going with Resuecom. Roy killed it!
...Awesome tech support went above and beyond. I highly recommend going with Resuecom. Roy killed it! less
Nicole Gray
Nicole Gray
a month ago
I am so thankful for Rescuecom for saving my computer and my sanity. I spent a week trying to remove
...I am so thankful for Rescuecom for saving my computer and my sanity. I spent a week trying to remove viruses from my computer with a program I bought online that promised 24/7 premium customer service and that was a lie. This company is the real deal. I received immediate help, within a minute of me signing up and David was very kind and knowledgeable and once my computer finished its scan 7 hrs later I immediately received another call from Roy to complete the next step. All I had to do was give him access to my computer and he did the rest of the work while I did other things. He called me as soon as he was done and then went over everything with me and helped me with issues I was having with my gmail account. Exemplary customer service and highly skilled technicians and peace of mind for me, I am extremely grateful and I am now a customer for life! less
robert hand
robert hand
2 months ago
I am thoroughly impressed with this company. The attention to detail, a high level of professionalis
...I am thoroughly impressed with this company. The attention to detail, a high level of professionalism, and sticking with some rather pesky problems until both the technician and I were satisfied with the results. Bravo! less
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