USA Today Uses RESCUECOM as Source for Information on Laptop Battery Issues

HP Not Recalling Batteries While Other Manufacturers Do

2 October 2006
USA Today
Byron Acohido and Michelle Kessler:


HP not recalling Sony battery parts

Battery basics

More than 7 million Sony laptop batteries are being recalled because of a manufacturing flaw making them susceptible to dangerous overheating. Here's what you can do:

  • Determine if the battery your laptop uses is under recall by Dell, Toshiba, Apple, Lenovo/IBM or Fujitsu. Follow the manufacturer's instructions for getting a replacement.


  • Be alert if your battery begins to hiss, the first sign of dangerous overheating. Power down your laptop and remove the battery immediately.


  • If your battery is covered by a recall notice, do not use it on airplane flights.


  • If your battery is not yet covered by a recall notice, set up a free Google Alerts reminder to e-mail you about any news about your laptop. Use the manufacturer name and model number as keywords.
  • Never use off-brand batteries as replacements.

Source: Rescuecom

By the numbers

Maker: Dell

Suspect batteries delivered: 4.2 million

Laptops delivered: 22 million

Dates of delivery: April 2004{ndash}July 2006

Units with those batteries: 18/textformat>

Maker: Apple

Suspect batteries delivered: 1.8 million

Laptops delivered: 5.6 million

Dates of delivery: October 2003{ndash}August 2006

Units with suspect batteries: 32

Maker: Lenovo/IBM

Suspect batteries delivered: 526,000

Laptops delivered: 8.1 million

Dates of delivery: February 2005 - September 2006

Units with suspect batteries: 6

Google Reviews

james deeley
james deeley
2 weeks ago
Just got set up with Rescuecom and both David and Roy are fantastic!! They DEFINITELY know their st
...Just got set up with Rescuecom and both David and Roy are fantastic!! They DEFINITELY know their stuff!! Their business ethics are in tact - worked efficiently and provided in-depth information and so much more!! Look forward to doing business with Rescuecom. Thank you - Thank you!!! less
Jw Croake
Jw Croake
a month ago
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...Very clear, supportive assistance, that resolved the issues and made plam for future. less
Patti Boyd
Patti Boyd
3 months ago
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...Superior service! Fast, efficient and knowledgeable. Very pleased. less
Thomas Conran
Thomas Conran
4 months ago
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