USA Today Uses RESCUECOM as Source for Information on Laptop Battery Issues

HP Not Recalling Batteries While Other Manufacturers Do

2 October 2006
USA Today
Byron Acohido and Michelle Kessler:


HP not recalling Sony battery parts

Battery basics

More than 7 million Sony laptop batteries are being recalled because of a manufacturing flaw making them susceptible to dangerous overheating. Here's what you can do:

  • Determine if the battery your laptop uses is under recall by Dell, Toshiba, Apple, Lenovo/IBM or Fujitsu. Follow the manufacturer's instructions for getting a replacement.


  • Be alert if your battery begins to hiss, the first sign of dangerous overheating. Power down your laptop and remove the battery immediately.


  • If your battery is covered by a recall notice, do not use it on airplane flights.


  • If your battery is not yet covered by a recall notice, set up a free Google Alerts reminder to e-mail you about any news about your laptop. Use the manufacturer name and model number as keywords.
  • Never use off-brand batteries as replacements.

Source: Rescuecom

By the numbers

Maker: Dell

Suspect batteries delivered: 4.2 million

Laptops delivered: 22 million

Dates of delivery: April 2004{ndash}July 2006

Units with those batteries: 18/textformat>

Maker: Apple

Suspect batteries delivered: 1.8 million

Laptops delivered: 5.6 million

Dates of delivery: October 2003{ndash}August 2006

Units with suspect batteries: 32

Maker: Lenovo/IBM

Suspect batteries delivered: 526,000

Laptops delivered: 8.1 million

Dates of delivery: February 2005 - September 2006

Units with suspect batteries: 6

Google Reviews

Christina Obitts
Christina Obitts
a week ago
As always, top notch service, super thorough, knowledgeable. Thanks David and the fine folks at Res
...As always, top notch service, super thorough, knowledgeable. Thanks David and the fine folks at Rescuecom :) less
dhana welborn
dhana welborn
3 weeks ago
great service
...great service less
Kathleen Hennan
Kathleen Hennan
a month ago
excellent in what he is doing
...excellent in what he is doing less
Melanie Ulliman
Melanie Ulliman
2 months ago
I have been a member/subscriber for many years. I have had all positive results every time. The tech
...I have been a member/subscriber for many years. I have had all positive results every time. The technicians are pleasant to interact with on every call. It has given me peace of mind to know my computer and I are protected. I don't know the capabilities of the computer, I am taught by fantastic reliable representatives. less
View all Google reviews

Featured in:


Feature Inthe New York TimesFOX NEWSUSA TodayComputer WorldCNNForbes