USA Today Uses RESCUECOM as Source for Information on Laptop Battery Issues

HP Not Recalling Batteries While Other Manufacturers Do

2 October 2006
USA Today
Byron Acohido and Michelle Kessler:


HP not recalling Sony battery parts

Battery basics

More than 7 million Sony laptop batteries are being recalled because of a manufacturing flaw making them susceptible to dangerous overheating. Here's what you can do:

  • Determine if the battery your laptop uses is under recall by Dell, Toshiba, Apple, Lenovo/IBM or Fujitsu. Follow the manufacturer's instructions for getting a replacement.


  • Be alert if your battery begins to hiss, the first sign of dangerous overheating. Power down your laptop and remove the battery immediately.


  • If your battery is covered by a recall notice, do not use it on airplane flights.


  • If your battery is not yet covered by a recall notice, set up a free Google Alerts reminder to e-mail you about any news about your laptop. Use the manufacturer name and model number as keywords.
  • Never use off-brand batteries as replacements.

Source: Rescuecom

By the numbers

Maker: Dell

Suspect batteries delivered: 4.2 million

Laptops delivered: 22 million

Dates of delivery: April 2004{ndash}July 2006

Units with those batteries: 18/textformat>

Maker: Apple

Suspect batteries delivered: 1.8 million

Laptops delivered: 5.6 million

Dates of delivery: October 2003{ndash}August 2006

Units with suspect batteries: 32

Maker: Lenovo/IBM

Suspect batteries delivered: 526,000

Laptops delivered: 8.1 million

Dates of delivery: February 2005 - September 2006

Units with suspect batteries: 6

Google Reviews

Michael Bender
Michael Bender
in the last week
The most awesome professional service. They fixed major issues
...The most awesome professional service. They fixed major issues less
Joyce Kelly
Joyce Kelly
a month ago
What a great experience I had with Roy tonight! My computer was hacked and he worked through gettin
...What a great experience I had with Roy tonight! My computer was hacked and he worked through getting everything restored with great competence and we had a great time chatting as we got through it. He also gave me some great tips on keeping my personal information safe, which I greatly appreciated. I also had the pleasure of speaking with David Millner and he assured me from the start that they would fix the problem and they have! I have truly enjoyed this first experience with this company and hope I have many more! less
James Skaggs
James Skaggs
a month ago
In my conversations with David & Roy, (very professional in knowledge and listening to my compla
...In my conversations with David ~amp~ Roy, (very professional in knowledge and listening to my complaint and solving it to a very professional level is OUTSTANDING! My hat is off to these folks. I highly recommend them to anyone that has a computer problem/s. less
David Kisyua
David Kisyua
4 months ago
very professional, efficient, excellent quality serviceI highly recommend David Milman and his team
...very professional, efficient, excellent quality serviceI highly recommend David Milman and his team without reservations. less
View all Google reviews

Featured in:


Feature Inthe New York TimesFOX NEWSUSA TodayComputer WorldCNNForbes