The Fort-Worth Star-Telegram Quotes RESCUECOM on Laptop Battery Issues

RESCUECOM Tells Public Not to Ignore Battery Recalls

17 October 2006
The Fort-Worth Star-Telegram:


Don't ignore battery recalls

Gone are the days when a computer virus was your sole PC worry. A more pressing issue has notebook users in hot water: laptop-battery recalls because of fire hazards. Dell, Toshiba, IBM/Lenovo and Apple are among the computing giants that have issued recalls affecting at least 7 million batteries around the world.

Consumers are urged to take these recalls seriously, but "so far, there have been very few people who have actually taken advantage of the recalls," says David Milman, chief executive of Rescuecom, a computer repair and services company. Doing so doesn't have to cost you any money, no matter when you realize your computer is affected. Scott Wolfson, a spokesman for the federal Consumer Product Safety Commission, says that "so long as the company is viable, you can get a replacement."

Wolfson advises consumers to "take the battery out of the computer, store it someplace safe and call the recalling firm; a free battery is waiting for you. You can continue to use the laptop on AC power."

Milman adds that you don't have to follow the headlines to know whether a recall affects your laptop. He suggests setting up a Google Alert at www.google.com/alerts for the manufacturer name and model of your laptop. You'll receive an e-mail update when it's in the news, like when a recall is issued.

This story also ran in MARKETWATCH, Marshall Loeb on 10/16/06.

Google Reviews

Carli Wittkowski
Carli Wittkowski
in the last week
Amazing service! This is my first time with Rescuecom and I am extremely pleased. Great Customer se
...Amazing service! This is my first time with Rescuecom and I am extremely pleased. Great Customer service and so very helpful. I would most definitely recommend. less
Karen Beller
Karen Beller
a week ago
Rescuecom is excellent. I was scammed and Roy cleared my desktop. Excellent service and Roy was very
...Rescuecom is excellent. I was scammed and Roy cleared my desktop. Excellent service and Roy was very knowledgeable. Thank You. less
Robin Penick-Funderburk
Robin Penick-Funderburk
2 weeks ago
A hacker with the alias "DEATHRIDGE" entered a company Teams meeting via someone invited as a guest,
...A hacker with the alias "DEATHRIDGE" entered a company Teams meeting via someone invited as a guest, and started taking control of my computer and my life. They sent emails pretending to be me that really looked like they were coming from me. They tried to take control of our corporate bank accounts, added themselves as a user to my Microsoft account, and locked me out of my computer as my passwords no longer worked. My ability to run a telecom company ground to a halt, and all my company and personal information was at their fingertips. I felt so helpless, and I needed folks smarter than the hacker(s) to do battle for me. Our typical computer pros couldn't handle it, and neither could other "experts" I called. Lucky for me I called RESCUECOM, and they immediately got to work. They didn't complain though I was asking for help in the middle of the night, but immediately got to work and worked non-stop to restore everything and protect me going forward. The team at RESCUECOM are my knights in shining armor, and they're the absolute best! less
Krishna Kambhampati
Krishna Kambhampati
2 months ago
Roy was very helpful for fixing my booting issue. I called really late (10pm) and there was someone
...Roy was very helpful for fixing my booting issue. I called really late (10pm) and there was someone to answer my call. I would recommend them to anyone that needs tech support. less
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