The Fort-Worth Star-Telegram Quotes RESCUECOM on Laptop Battery Issues

RESCUECOM Tells Public Not to Ignore Battery Recalls

17 October 2006
The Fort-Worth Star-Telegram:


Don't ignore battery recalls

Gone are the days when a computer virus was your sole PC worry. A more pressing issue has notebook users in hot water: laptop-battery recalls because of fire hazards. Dell, Toshiba, IBM/Lenovo and Apple are among the computing giants that have issued recalls affecting at least 7 million batteries around the world.

Consumers are urged to take these recalls seriously, but "so far, there have been very few people who have actually taken advantage of the recalls," says David Milman, chief executive of Rescuecom, a computer repair and services company. Doing so doesn't have to cost you any money, no matter when you realize your computer is affected. Scott Wolfson, a spokesman for the federal Consumer Product Safety Commission, says that "so long as the company is viable, you can get a replacement."

Wolfson advises consumers to "take the battery out of the computer, store it someplace safe and call the recalling firm; a free battery is waiting for you. You can continue to use the laptop on AC power."

Milman adds that you don't have to follow the headlines to know whether a recall affects your laptop. He suggests setting up a Google Alert at www.google.com/alerts for the manufacturer name and model of your laptop. You'll receive an e-mail update when it's in the news, like when a recall is issued.

This story also ran in MARKETWATCH, Marshall Loeb on 10/16/06.

Google Reviews

Barnet Fair
Barnet Fair
in the last week
I found Rescuecom doing a Google Search because our main computer crashed and we needed help getting
...I found Rescuecom doing a Google Search because our main computer crashed and we needed help getting our business back up and running and they were extremely helpful and got up back up and running for next business day to come. I highly recommend them to others. less
Gina L
Gina L
in the last week
Fast service, very clear on the charges, very helpful with extra information and calming my concerns
...Fast service, very clear on the charges, very helpful with extra information and calming my concerns about using security programs, etc.. less
Christopher Kelleher
Christopher Kelleher
in the last week
I just picked up my 10 year old IMac computer that I thought was dead. Anthony took great care of me
...I just picked up my 10 year old IMac computer that I thought was dead. Anthony took great care of me and it was all included in my unlimited subscription. Rescuecom is AMAZING. I love the piece of mind they give me here. Highly, highly recommended! less
sydney simpkins
sydney simpkins
a week ago
I just completed a service call with Anthony. As always he was awesome! He resolved my issue exped
...I just completed a service call with Anthony. As always he was awesome! He resolved my issue expeditiously, professionally and since I am not very computer savvy, he is always patient with me. He's such a nice guy, he always makes me smile!!! Rescuecom is the best!SydneySydney Simpkins Associates less
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