Schenectady Daily Gazette Covers New RESCUECOM Location Opening

Albany RESCUECOM Franchise Gets Press from Schenectady Daily Gazette

January 25, 2006
By JAMES SCHLETT
Schenectady Daily Gazette:

Computer repair outfit opens shop Rescuecom sees market in Tech Valley

Frustrated computer users will not have to bang their heads against dysfunctional keyboards for very long with a Syracuse computer repair franchise setting up shop in the Capital Region.

Rescuecom is promising roundthe-clock, on-site services within an hour.

Looking to aid and profit from Tech Valley?s heavy reliance on computers, Richard Canavan earlier this month opened his second upstate Rescuecom in the Albany area. His first computer repair franchise opened in Utica in July.

"We?re happy to handle the smallest problems up to the largest," said Canavan, a former information technology specialist for Nassau County.

The gamut of computer problems that Rescuecom?s five Capital Region technicians encounter ranges from unplugged monitors to malicious Internet software such as spyware and viruses. Within an hour of calling a Rescuecom hotline, computer users should receive a technician?s help.

Rescuecom, which was founded in 1997 and has 101 franchises nationwide, charges an average hourly rate of $98. Repair jobs usually take about two hours and 65 percent of calls come from households while the rest come from businesses, said Canavan.

Rescuecom is undergoing a major expansion, opening about five franchises monthly. The Capital Region operation was Rescuecom's

94 th franchise, Canavan said.

Google Reviews

Carol Vaupel
Carol Vaupel
a month ago
I would give him 5 stars.
...I would give him 5 stars. less
Cynthia B. McCoy
Cynthia B. McCoy
a month ago
wonderrful
...wonderrful less
Sue Baran
Sue Baran
a month ago
Jim P. was very good in explaining why a call was inputted and explained the updates that he was goi
...Jim P. was very good in explaining why a call was inputted and explained the updates that he was going to do from both Windows and Rescuecom. After completed he helped with some boot up programs to be disabled to help give me a little more "speed" in startup. Great experience. less
Jan Jones
Jan Jones
a month ago
Excellent Service!
...Excellent Service! less
View all Google reviews

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