Schenectady Daily Gazette Covers New RESCUECOM Location Opening

Albany RESCUECOM Franchise Gets Press from Schenectady Daily Gazette

January 25, 2006
By JAMES SCHLETT
Schenectady Daily Gazette:

Computer repair outfit opens shop Rescuecom sees market in Tech Valley

Frustrated computer users will not have to bang their heads against dysfunctional keyboards for very long with a Syracuse computer repair franchise setting up shop in the Capital Region.

Rescuecom is promising roundthe-clock, on-site services within an hour.

Looking to aid and profit from Tech Valley?s heavy reliance on computers, Richard Canavan earlier this month opened his second upstate Rescuecom in the Albany area. His first computer repair franchise opened in Utica in July.

"We?re happy to handle the smallest problems up to the largest," said Canavan, a former information technology specialist for Nassau County.

The gamut of computer problems that Rescuecom?s five Capital Region technicians encounter ranges from unplugged monitors to malicious Internet software such as spyware and viruses. Within an hour of calling a Rescuecom hotline, computer users should receive a technician?s help.

Rescuecom, which was founded in 1997 and has 101 franchises nationwide, charges an average hourly rate of $98. Repair jobs usually take about two hours and 65 percent of calls come from households while the rest come from businesses, said Canavan.

Rescuecom is undergoing a major expansion, opening about five franchises monthly. The Capital Region operation was Rescuecom's

94 th franchise, Canavan said.

Google Reviews

Harmony Wentz
Harmony Wentz
a month ago
Roy was very helpful and assisted me in setting up my computer quickly!
...Roy was very helpful and assisted me in setting up my computer quickly! less
americasministorage
americasministorage
a month ago
First experience with Rescuecom and the tech did an amazing job. Solved all of my issues. I highly r
...First experience with Rescuecom and the tech did an amazing job. Solved all of my issues. I highly recommend them to anyone. less
pat tracy
pat tracy
3 months ago
Roy did an excellent job retrieving lost email folders. I really appreciated his time and efforts.
...Roy did an excellent job retrieving lost email folders. I really appreciated his time and efforts. less
Valley View Self Storage
Valley View Self Storage
4 months ago
We highly recommend Rescuecom Corporation. We needed immediate help with our office computer and ge
...We highly recommend Rescuecom Corporation. We needed immediate help with our office computer and getting us back up and running they were very through and great to work with. less
View all Google reviews

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