Schenectady Daily Gazette Covers New RESCUECOM Location Opening

Albany RESCUECOM Franchise Gets Press from Schenectady Daily Gazette

January 25, 2006
By JAMES SCHLETT
Schenectady Daily Gazette:

Computer repair outfit opens shop Rescuecom sees market in Tech Valley

Frustrated computer users will not have to bang their heads against dysfunctional keyboards for very long with a Syracuse computer repair franchise setting up shop in the Capital Region.

Rescuecom is promising roundthe-clock, on-site services within an hour.

Looking to aid and profit from Tech Valley?s heavy reliance on computers, Richard Canavan earlier this month opened his second upstate Rescuecom in the Albany area. His first computer repair franchise opened in Utica in July.

"We?re happy to handle the smallest problems up to the largest," said Canavan, a former information technology specialist for Nassau County.

The gamut of computer problems that Rescuecom?s five Capital Region technicians encounter ranges from unplugged monitors to malicious Internet software such as spyware and viruses. Within an hour of calling a Rescuecom hotline, computer users should receive a technician?s help.

Rescuecom, which was founded in 1997 and has 101 franchises nationwide, charges an average hourly rate of $98. Repair jobs usually take about two hours and 65 percent of calls come from households while the rest come from businesses, said Canavan.

Rescuecom is undergoing a major expansion, opening about five franchises monthly. The Capital Region operation was Rescuecom's

94 th franchise, Canavan said.

Google Reviews

Barbara Smith
Barbara Smith
in the last week
GREAT, FIX MY COMPUTER TO MY REQUEST.
...GREAT, FIX MY COMPUTER TO MY REQUEST. less
Rebecca Rector
Rebecca Rector
in the last week
My Mother has been using Rescuecom for over 4 years and they do a great job of protecting her pc wit
...My Mother has been using Rescuecom for over 4 years and they do a great job of protecting her pc with the Rescuecom Internet Security Software they provide their customers. My mom and I highly recommend them for your computers needs and concerns. less
Mitchell Reed
Mitchell Reed
in the last week
I have been using Rescuecom since 2015 and they are Professional , Polite and very helpful when I ne
...I have been using Rescuecom since 2015 and they are Professional , Polite and very helpful when I need something done on the computer. I highly recommend them to others. less
Sharon Knipmeyer
Sharon Knipmeyer
in the last week
Love Rescuecom! Great help from Roy! I highly recommend Rescuecom if you have or own a Business.
...Love Rescuecom! Great help from Roy! I highly recommend Rescuecom if you have or own a Business. less
View all Google reviews

Featured in:


Feature Inthe New York TimesFOX NEWSUSA TodayComputer WorldCNNForbes