Schenectady Daily Gazette Covers New RESCUECOM Location Opening

Albany RESCUECOM Franchise Gets Press from Schenectady Daily Gazette

January 25, 2006
By JAMES SCHLETT
Schenectady Daily Gazette:

Computer repair outfit opens shop Rescuecom sees market in Tech Valley

Frustrated computer users will not have to bang their heads against dysfunctional keyboards for very long with a Syracuse computer repair franchise setting up shop in the Capital Region.

Rescuecom is promising roundthe-clock, on-site services within an hour.

Looking to aid and profit from Tech Valley?s heavy reliance on computers, Richard Canavan earlier this month opened his second upstate Rescuecom in the Albany area. His first computer repair franchise opened in Utica in July.

"We?re happy to handle the smallest problems up to the largest," said Canavan, a former information technology specialist for Nassau County.

The gamut of computer problems that Rescuecom?s five Capital Region technicians encounter ranges from unplugged monitors to malicious Internet software such as spyware and viruses. Within an hour of calling a Rescuecom hotline, computer users should receive a technician?s help.

Rescuecom, which was founded in 1997 and has 101 franchises nationwide, charges an average hourly rate of $98. Repair jobs usually take about two hours and 65 percent of calls come from households while the rest come from businesses, said Canavan.

Rescuecom is undergoing a major expansion, opening about five franchises monthly. The Capital Region operation was Rescuecom's

94 th franchise, Canavan said.

Google Reviews

Paul DeMartino
Paul DeMartino
in the last week
My Problem was handled professionally and competently by Roy and David. A pleasant experience. I hig
...My Problem was handled professionally and competently by Roy and David. A pleasant experience. I highly recommend them to others with technology challenges. less
Bre Iversen
Bre Iversen
3 weeks ago
David was quick to reach out to Roy who stayed and helped me with my issue and double checked that m
...David was quick to reach out to Roy who stayed and helped me with my issue and double checked that my gaming pc was setup for the best performance! less
susan poesl
susan poesl
a month ago
Rescuecom has been providing me great service for the past 14 years and I highly recommend them to o
...Rescuecom has been providing me great service for the past 14 years and I highly recommend them to others seeking computer support and services. less
Juliet Mcgriff
Juliet Mcgriff
a month ago
It is great that Rescuecom is on top of things keeping my computer up to date and maintenance throug
...It is great that Rescuecom is on top of things keeping my computer up to date and maintenance through out the year while using the services they provide. I would highly recommend to others. less
View all Google reviews

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