RESCUECOM Travel Tips in Road and Travel Magazine

Helpful Tips on Traveling with Portable Technology

Road and Travel Magazine
November 2006:


RESCUECOM issues 'Technology Tip Sheet' for Business Travlers

www.roadandtravel.com

Technology Tip Sheet' for Business Travelers

Business travel is a stressful event. Between arranging flights, navigating through security, getting enough rest and finding your way around in a strange city, the average business traveler has little time left over to worry about his technology needs on the road. But by following a few simple tips you can make your business trip more enjoyable, and avoid the kind of technology disaster that could ruin even the best business meeting.

"Traveling is stressful, whether for work or pleasure, but technology should make your trips easier without adding to that stress," said David Milman, founder of RescueCom, an online computer problem-solving service. "It can feel helpless when your computer is not functioning properly on the road. It can seem as if there is nobody to help you."

Here are Milman's tips for protecting technology on the go:

DO Power Up. Make sure you fully charge your laptop before traveling. Bring all your chargers and adapters for your handhelds, computers and cell phones. If you have a spare battery, charge and pack it as well.

DO Check Your Battery. Not just to make sure it's charged, but whether it's allowed on the plane at all. Some airlines, such as Virgin Atlantic, have banned certain Dell and Apple batteries on their flights, due to concerns about overheating and explosions.

DO Encrypt. Ensure that your data is safe. Encrypt and password- protect sensitive files. Don't conduct any confidential business via a wi-fi connection in the airport or at your hotel. Make sure your IT department or computer support consultant has set up a Virtual Private Network for you to conduct e-mail activity on the road.

DO Find the Outlets. There are electrical outlets on many air-planes (remember to pack that adapter). When in a coffee shop or a hotel lounge, look for outlets so you can save your battery life.

DO Mix Business and Pleasure. Make sure to bring your cell phone, movies, games, audio books and any other items that might provide entertainment on a long flight or during a layover.

DO Call for Help. If your computer is acting up or your blackberry is not getting your e-mails, who are you going to call? RecueCom (703) 986-3233 is a national computer repair company that can be on-site in less than an hour in an emergency.

DON'T Get Caught. Check your laptop, especially if it is a company computer, to make sure you have all the correct programs loaded.

DON'T Assume that your hotel has high-speed or Wi-Fi access. Visit the hotel website or call ahead.

DON'T Forget to check with your wireless phone/PDA provider to ensure you have voice and data access along your route. Several cellular phone providers have come out with internationally compatible cell phones recently (most using the "GSM" standard), though many phones only work in the U.S., so some international travelers may have to rent an extra phone for their trip.

DON'T Disturb Others. Use noise reducing headphones when working on your laptop or listening to the in-flight movie.

DON'T Leave Home Without It. Not your credit card, but your "thumb drive." As the price of flash memory "thumb drives" has dropped while their memory has increased, more and more executives are using these handy little drives to store and transport presentations, files and important documents. These can be very helpful and even allow you to leave your laptop at home in some situations, though it is important to password protect and encrypt your data, in case the drive is lost.

(Source: Rescuecom)

Google Reviews

Carli Wittkowski
Carli Wittkowski
a week ago
Amazing service! This is my first time with Rescuecom and I am extremely pleased. Great Customer se
...Amazing service! This is my first time with Rescuecom and I am extremely pleased. Great Customer service and so very helpful. I would most definitely recommend. less
Karen Beller
Karen Beller
2 weeks ago
Rescuecom is excellent. I was scammed and Roy cleared my desktop. Excellent service and Roy was very
...Rescuecom is excellent. I was scammed and Roy cleared my desktop. Excellent service and Roy was very knowledgeable. Thank You. less
Robin Penick-Funderburk
Robin Penick-Funderburk
3 weeks ago
A hacker with the alias "DEATHRIDGE" entered a company Teams meeting via someone invited as a guest,
...A hacker with the alias "DEATHRIDGE" entered a company Teams meeting via someone invited as a guest, and started taking control of my computer and my life. They sent emails pretending to be me that really looked like they were coming from me. They tried to take control of our corporate bank accounts, added themselves as a user to my Microsoft account, and locked me out of my computer as my passwords no longer worked. My ability to run a telecom company ground to a halt, and all my company and personal information was at their fingertips. I felt so helpless, and I needed folks smarter than the hacker(s) to do battle for me. Our typical computer pros couldn't handle it, and neither could other "experts" I called. Lucky for me I called RESCUECOM, and they immediately got to work. They didn't complain though I was asking for help in the middle of the night, but immediately got to work and worked non-stop to restore everything and protect me going forward. The team at RESCUECOM are my knights in shining armor, and they're the absolute best! less
Krishna Kambhampati
Krishna Kambhampati
2 months ago
Roy was very helpful for fixing my booting issue. I called really late (10pm) and there was someone
...Roy was very helpful for fixing my booting issue. I called really late (10pm) and there was someone to answer my call. I would recommend them to anyone that needs tech support. less
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