RESCUECOM Travel Tips in Road and Travel Magazine

Helpful Tips on Traveling with Portable Technology

Road and Travel Magazine
November 2006:


RESCUECOM issues 'Technology Tip Sheet' for Business Travlers

www.roadandtravel.com

Technology Tip Sheet' for Business Travelers

Business travel is a stressful event. Between arranging flights, navigating through security, getting enough rest and finding your way around in a strange city, the average business traveler has little time left over to worry about his technology needs on the road. But by following a few simple tips you can make your business trip more enjoyable, and avoid the kind of technology disaster that could ruin even the best business meeting.

"Traveling is stressful, whether for work or pleasure, but technology should make your trips easier without adding to that stress," said David Milman, founder of RescueCom, an online computer problem-solving service. "It can feel helpless when your computer is not functioning properly on the road. It can seem as if there is nobody to help you."

Here are Milman's tips for protecting technology on the go:

DO Power Up. Make sure you fully charge your laptop before traveling. Bring all your chargers and adapters for your handhelds, computers and cell phones. If you have a spare battery, charge and pack it as well.

DO Check Your Battery. Not just to make sure it's charged, but whether it's allowed on the plane at all. Some airlines, such as Virgin Atlantic, have banned certain Dell and Apple batteries on their flights, due to concerns about overheating and explosions.

DO Encrypt. Ensure that your data is safe. Encrypt and password- protect sensitive files. Don't conduct any confidential business via a wi-fi connection in the airport or at your hotel. Make sure your IT department or computer support consultant has set up a Virtual Private Network for you to conduct e-mail activity on the road.

DO Find the Outlets. There are electrical outlets on many air-planes (remember to pack that adapter). When in a coffee shop or a hotel lounge, look for outlets so you can save your battery life.

DO Mix Business and Pleasure. Make sure to bring your cell phone, movies, games, audio books and any other items that might provide entertainment on a long flight or during a layover.

DO Call for Help. If your computer is acting up or your blackberry is not getting your e-mails, who are you going to call? RecueCom (703) 986-3233 is a national computer repair company that can be on-site in less than an hour in an emergency.

DON'T Get Caught. Check your laptop, especially if it is a company computer, to make sure you have all the correct programs loaded.

DON'T Assume that your hotel has high-speed or Wi-Fi access. Visit the hotel website or call ahead.

DON'T Forget to check with your wireless phone/PDA provider to ensure you have voice and data access along your route. Several cellular phone providers have come out with internationally compatible cell phones recently (most using the "GSM" standard), though many phones only work in the U.S., so some international travelers may have to rent an extra phone for their trip.

DON'T Disturb Others. Use noise reducing headphones when working on your laptop or listening to the in-flight movie.

DON'T Leave Home Without It. Not your credit card, but your "thumb drive." As the price of flash memory "thumb drives" has dropped while their memory has increased, more and more executives are using these handy little drives to store and transport presentations, files and important documents. These can be very helpful and even allow you to leave your laptop at home in some situations, though it is important to password protect and encrypt your data, in case the drive is lost.

(Source: Rescuecom)

Google Reviews

Valley View Self Storage
Valley View Self Storage
2 weeks ago
We highly recommend Rescuecom Corporation. We needed immediate help with our office computer and ge
...We highly recommend Rescuecom Corporation. We needed immediate help with our office computer and getting us back up and running they were very through and great to work with. less
Tod Baseden
Tod Baseden
3 weeks ago
Awesome tech support went above and beyond. I highly recommend going with Resuecom. Roy killed it!
...Awesome tech support went above and beyond. I highly recommend going with Resuecom. Roy killed it! less
Nicole Gray
Nicole Gray
2 months ago
I am so thankful for Rescuecom for saving my computer and my sanity. I spent a week trying to remove
...I am so thankful for Rescuecom for saving my computer and my sanity. I spent a week trying to remove viruses from my computer with a program I bought online that promised 24/7 premium customer service and that was a lie. This company is the real deal. I received immediate help, within a minute of me signing up and David was very kind and knowledgeable and once my computer finished its scan 7 hrs later I immediately received another call from Roy to complete the next step. All I had to do was give him access to my computer and he did the rest of the work while I did other things. He called me as soon as he was done and then went over everything with me and helped me with issues I was having with my gmail account. Exemplary customer service and highly skilled technicians and peace of mind for me, I am extremely grateful and I am now a customer for life! less
robert hand
robert hand
2 months ago
I am thoroughly impressed with this company. The attention to detail, a high level of professionalis
...I am thoroughly impressed with this company. The attention to detail, a high level of professionalism, and sticking with some rather pesky problems until both the technician and I were satisfied with the results. Bravo! less
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