MarketWatch Features RESCUECOM Advice about Laptop Batteries

RESCUECOM Advises Users to Heed Laptop Battery Recalls

NEW YORK (MarketWatch):

Don't ignore laptop-battery recalls

- Gone are the days when a computer virus was your sole PC worry. Now a more pressing issue has notebook users in hot water - the spate of laptop-battery recalls due to fire hazards in recent weeks. Dell, Toshiba, IBM/Lenovo and Apple are among the computing giants that have issued recalls affecting a total of 7 million batteries - maybe more - around the world. Consumers are urged to take these recalls seriously, but "so far, there have been very few people who have actually taken advantage of the recalls," says David Milman, founder and CEO or Rescuecom, a national computer repair and services company. "But you have to make sure your battery is safe," he adds.

Doing so doesn't have to cost you any money - no matter when you realize your computer is affected. Scott Wolfson, a spokesman for the federal Consumer Product Safety Commission, says that "so long as the company is viable, you can get a replacement."

Wolfson advises consumers to "physically take the battery out of the computer, store it someplace safe and call the recalling firm - a free battery is waiting for you. You can continue to use the laptop on AC power."

Milman adds that you don't have to follow the headlines to know if your laptop is affected by a recall. He suggests setting up a Google Alert for the manufacturer name and model of your laptop. You'll receive an e-mail update when it's in the news, for example if a recall has been issued.

When you're shopping for a new laptop, Milman tells consumers to buy from one of the top-brand manufacturers, despite their recent recalls. In cases of problems, the major manufacturers are more likely to handle recalls quickly and efficiently.

Originally published on October 2, 2006

Google Reviews

Paul DeMartino
Paul DeMartino
in the last week
My Problem was handled professionally and competently by Roy and David. A pleasant experience. I hig
...My Problem was handled professionally and competently by Roy and David. A pleasant experience. I highly recommend them to others with technology challenges. less
Bre Iversen
Bre Iversen
3 weeks ago
David was quick to reach out to Roy who stayed and helped me with my issue and double checked that m
...David was quick to reach out to Roy who stayed and helped me with my issue and double checked that my gaming pc was setup for the best performance! less
susan poesl
susan poesl
a month ago
Rescuecom has been providing me great service for the past 14 years and I highly recommend them to o
...Rescuecom has been providing me great service for the past 14 years and I highly recommend them to others seeking computer support and services. less
Juliet Mcgriff
Juliet Mcgriff
a month ago
It is great that Rescuecom is on top of things keeping my computer up to date and maintenance throug
...It is great that Rescuecom is on top of things keeping my computer up to date and maintenance through out the year while using the services they provide. I would highly recommend to others. less
View all Google reviews

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