MarketWatch Features RESCUECOM Advice about Laptop Batteries

RESCUECOM Advises Users to Heed Laptop Battery Recalls

NEW YORK (MarketWatch):

Don't ignore laptop-battery recalls

- Gone are the days when a computer virus was your sole PC worry. Now a more pressing issue has notebook users in hot water - the spate of laptop-battery recalls due to fire hazards in recent weeks. Dell, Toshiba, IBM/Lenovo and Apple are among the computing giants that have issued recalls affecting a total of 7 million batteries - maybe more - around the world. Consumers are urged to take these recalls seriously, but "so far, there have been very few people who have actually taken advantage of the recalls," says David Milman, founder and CEO or Rescuecom, a national computer repair and services company. "But you have to make sure your battery is safe," he adds.

Doing so doesn't have to cost you any money - no matter when you realize your computer is affected. Scott Wolfson, a spokesman for the federal Consumer Product Safety Commission, says that "so long as the company is viable, you can get a replacement."

Wolfson advises consumers to "physically take the battery out of the computer, store it someplace safe and call the recalling firm - a free battery is waiting for you. You can continue to use the laptop on AC power."

Milman adds that you don't have to follow the headlines to know if your laptop is affected by a recall. He suggests setting up a Google Alert for the manufacturer name and model of your laptop. You'll receive an e-mail update when it's in the news, for example if a recall has been issued.

When you're shopping for a new laptop, Milman tells consumers to buy from one of the top-brand manufacturers, despite their recent recalls. In cases of problems, the major manufacturers are more likely to handle recalls quickly and efficiently.

Originally published on October 2, 2006

Google Reviews

sugahbean Bee
sugahbean Bee
a week ago
Rescue com is the best. They always take good care of me.
...Rescue com is the best. They always take good care of me. less
yogen dhanik
yogen dhanik
a week ago
I am very pleased with the service provided by Roy.
...I am very pleased with the service provided by Roy. less
Michele
Michele
2 weeks ago
Anthony is absolutely terrific. He helped find lost files on my computer that other IT people could
...Anthony is absolutely terrific. He helped find lost files on my computer that other IT people could not find. I have needed his services a few times since I joined RescueMe and I am always completely satisfied. He is personable and extremely knowledgeable. Thank you Anthony! less
TERRI NEALE
TERRI NEALE
2 weeks ago
Roy has always been a excellent provider of your service an would always recommend him.
...Roy has always been a excellent provider of your service an would always recommend him. less
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