MarketWatch Features RESCUECOM Advice about Laptop Batteries

RESCUECOM Advises Users to Heed Laptop Battery Recalls

NEW YORK (MarketWatch):

Don't ignore laptop-battery recalls

- Gone are the days when a computer virus was your sole PC worry. Now a more pressing issue has notebook users in hot water - the spate of laptop-battery recalls due to fire hazards in recent weeks. Dell, Toshiba, IBM/Lenovo and Apple are among the computing giants that have issued recalls affecting a total of 7 million batteries - maybe more - around the world. Consumers are urged to take these recalls seriously, but "so far, there have been very few people who have actually taken advantage of the recalls," says David Milman, founder and CEO or Rescuecom, a national computer repair and services company. "But you have to make sure your battery is safe," he adds.

Doing so doesn't have to cost you any money - no matter when you realize your computer is affected. Scott Wolfson, a spokesman for the federal Consumer Product Safety Commission, says that "so long as the company is viable, you can get a replacement."

Wolfson advises consumers to "physically take the battery out of the computer, store it someplace safe and call the recalling firm - a free battery is waiting for you. You can continue to use the laptop on AC power."

Milman adds that you don't have to follow the headlines to know if your laptop is affected by a recall. He suggests setting up a Google Alert for the manufacturer name and model of your laptop. You'll receive an e-mail update when it's in the news, for example if a recall has been issued.

When you're shopping for a new laptop, Milman tells consumers to buy from one of the top-brand manufacturers, despite their recent recalls. In cases of problems, the major manufacturers are more likely to handle recalls quickly and efficiently.

Originally published on October 2, 2006

Google Reviews

Barnet Fair
Barnet Fair
in the last week
I found Rescuecom doing a Google Search because our main computer crashed and we needed help getting
...I found Rescuecom doing a Google Search because our main computer crashed and we needed help getting our business back up and running and they were extremely helpful and got up back up and running for next business day to come. I highly recommend them to others. less
Gina L
Gina L
in the last week
Fast service, very clear on the charges, very helpful with extra information and calming my concerns
...Fast service, very clear on the charges, very helpful with extra information and calming my concerns about using security programs, etc.. less
Christopher Kelleher
Christopher Kelleher
in the last week
I just picked up my 10 year old IMac computer that I thought was dead. Anthony took great care of me
...I just picked up my 10 year old IMac computer that I thought was dead. Anthony took great care of me and it was all included in my unlimited subscription. Rescuecom is AMAZING. I love the piece of mind they give me here. Highly, highly recommended! less
sydney simpkins
sydney simpkins
a week ago
I just completed a service call with Anthony. As always he was awesome! He resolved my issue exped
...I just completed a service call with Anthony. As always he was awesome! He resolved my issue expeditiously, professionally and since I am not very computer savvy, he is always patient with me. He's such a nice guy, he always makes me smile!!! Rescuecom is the best!SydneySydney Simpkins Associates less
View all Google reviews

Featured in:


Feature Inthe New York TimesFOX NEWSUSA TodayComputer WorldCNNForbes