Apple Number One in RESCUECOM Reliability Report
The News and Observer
newsobserver.com
Wednesday, October 25, 2006:
As the holiday shopping season approaches, here's something to keep in mind.
newsobserver.com
Wednesday, October 25, 2006:
As the holiday shopping season approaches, here's something to keep in mind.
Research Triangle Park-based Lenovo/IBM has been rated as the most reliable computer manufacturer by Rescuecom, a national computer repair and support company. Apple was a pretty close second. Far behind were, in order, HP/Compaq, Dell, Gateway and others.
Rescuecom based its rankings on a comparison of the 20,000 calls it received for laptop service and the manufacturers' market share.
Although hardware quality plays some role, the company pointed out that vendors' customer support could be a factor in its results. The idea: Customers who receive good customer support from their computers' manufacturers would be less likely to call a third-party repair operation.
Google Reviews
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Ron Edde
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...Rapid response and efficient handling of computer issue. less
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Rapid response and efficient handling of computer issue.
richard neiner
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...Rescuecom has been providing me great service over the past 3 years and I recommend them to others. less
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Rescuecom has been providing me great service over the past 3 years and I recommend them to others.
Sharon Murphy
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...The Professional Staff at Rescuecom are very helpful whenever I need something done to the computer and are always available to resolve issues in a timely fashion. I highly recommend them to others. less
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The Professional Staff at Rescuecom are very helpful whenever I need something done to the computer
Keith Zimmerman
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...Thank you Rescuecom for providing me with excellent IT tech support. You guys are great! less
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Thank you Rescuecom for providing me with excellent IT tech support. You guys are great!
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