Apple Number One in RESCUECOM Reliability Report
The News and Observer
newsobserver.com
Wednesday, October 25, 2006:
As the holiday shopping season approaches, here's something to keep in mind.
newsobserver.com
Wednesday, October 25, 2006:
As the holiday shopping season approaches, here's something to keep in mind.
Research Triangle Park-based Lenovo/IBM has been rated as the most reliable computer manufacturer by Rescuecom, a national computer repair and support company. Apple was a pretty close second. Far behind were, in order, HP/Compaq, Dell, Gateway and others.
Rescuecom based its rankings on a comparison of the 20,000 calls it received for laptop service and the manufacturers' market share.
Although hardware quality plays some role, the company pointed out that vendors' customer support could be a factor in its results. The idea: Customers who receive good customer support from their computers' manufacturers would be less likely to call a third-party repair operation.
Google Reviews
4.9
1079 reviews
Jay Amburgey
in the last week
...I was having trouble with my gmail email and I contacted Rescuecom and a technician named Roy helped me restore email and folders that I thought were deleted or lost. I highly recommend these guys for your technology needs and they also help with cellphones, routers and tv's. Way to go Rescuecom. less
in the last week
I was having trouble with my gmail email and I contacted Rescuecom and a technician named Roy helped
Jean Ende
2 weeks ago
...I was in a panic because I'd been hacked--they saved the day and took care of all my problems right away. less
2 weeks ago
I was in a panic because I'd been hacked--they saved the day and took care of all my problems right
Rubin Cohen
3 weeks ago
...Excellent service, restored my computer, very good interaction, highly recommended less
3 weeks ago
Excellent service, restored my computer, very good interaction, highly recommended
Jon Murphy
3 weeks ago
...Everything has been great! I am really glad to have the help with tech support for my private practice, 10/10 highly recommend. less
3 weeks ago
Everything has been great! I am really glad to have the help with tech support for my private practi