Apple Number One in RESCUECOM Reliability Report
The News and Observer
newsobserver.com
Wednesday, October 25, 2006:
As the holiday shopping season approaches, here's something to keep in mind.
newsobserver.com
Wednesday, October 25, 2006:
As the holiday shopping season approaches, here's something to keep in mind.
Research Triangle Park-based Lenovo/IBM has been rated as the most reliable computer manufacturer by Rescuecom, a national computer repair and support company. Apple was a pretty close second. Far behind were, in order, HP/Compaq, Dell, Gateway and others.
Rescuecom based its rankings on a comparison of the 20,000 calls it received for laptop service and the manufacturers' market share.
Although hardware quality plays some role, the company pointed out that vendors' customer support could be a factor in its results. The idea: Customers who receive good customer support from their computers' manufacturers would be less likely to call a third-party repair operation.
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Paul DeMartino
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...My Problem was handled professionally and competently by Roy and David. A pleasant experience. I highly recommend them to others with technology challenges. less
in the last week
My Problem was handled professionally and competently by Roy and David. A pleasant experience. I hig

Bre Iversen
3 weeks ago
...David was quick to reach out to Roy who stayed and helped me with my issue and double checked that my gaming pc was setup for the best performance! less
3 weeks ago
David was quick to reach out to Roy who stayed and helped me with my issue and double checked that m

susan poesl
a month ago
...Rescuecom has been providing me great service for the past 14 years and I highly recommend them to others seeking computer support and services. less
a month ago
Rescuecom has been providing me great service for the past 14 years and I highly recommend them to o

Juliet Mcgriff
a month ago
...It is great that Rescuecom is on top of things keeping my computer up to date and maintenance through out the year while using the services they provide. I would highly recommend to others. less
a month ago
It is great that Rescuecom is on top of things keeping my computer up to date and maintenance throug
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