Apple Number One in RESCUECOM Reliability Report
The News and Observer
newsobserver.com
Wednesday, October 25, 2006:
As the holiday shopping season approaches, here's something to keep in mind.
newsobserver.com
Wednesday, October 25, 2006:
As the holiday shopping season approaches, here's something to keep in mind.
Research Triangle Park-based Lenovo/IBM has been rated as the most reliable computer manufacturer by Rescuecom, a national computer repair and support company. Apple was a pretty close second. Far behind were, in order, HP/Compaq, Dell, Gateway and others.
Rescuecom based its rankings on a comparison of the 20,000 calls it received for laptop service and the manufacturers' market share.
Although hardware quality plays some role, the company pointed out that vendors' customer support could be a factor in its results. The idea: Customers who receive good customer support from their computers' manufacturers would be less likely to call a third-party repair operation.
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curtis hickey
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...GOD BLESS ROY for spending time on working on a old computer that needed to be cleaned up and updated so that it work correctly again. I highly recommend him and rescuecom to others. less
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GOD BLESS ROY for spending time on working on a old computer that needed to be cleaned up and update
Nicole Coleman
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...Anthony was very helpful and easy to talk to. Worth the price. less
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Anthony was very helpful and easy to talk to. Worth the price.
Christeena Winter
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...I have been satisfied with my experience with your company. Technicians have been friendly and helpful with my problems. I feel my computer has been protected. less
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I have been satisfied with my experience with your company. Technicians have been friendly and help
Frank Ramirez
a week ago
...I would like to thank my computer tech Anthony for addressing and fixing my issue. As he troubleshooted and resolved my computer issue he was friendly and knowledgeable which in this day and age is comforting. having rescuecom is having peace of mind and for that I am thankful for the service. less
a week ago
I would like to thank my computer tech Anthony for addressing and fixing my issue. As he troublesh
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