RESCUECOM Computer Buying Advice in MarketWatch

RESCUECOM Quoted in Article about Computer Shopping Advice

Nov 24, 2006
By Marshall Loeb, MarketWatch
New York Daily News:


Take Extra Care with Computer Purchases

Giving a computer this holiday season? Consider these seven tips first

NEW YORK (MarketWatch) -- It may be too big to stuff a stocking, but a desktop or laptop computer is a holiday gift almost anyone would enjoy. Before you buy such a big-ticket item, keep a few things in mind:

1.Consider the user. Is the gift for a college student who will use it to watch movies, download music and play video games (in addition to doing schoolwork, of course)? Or are you giving it to your grandmother who is just getting started with e-mail? You need to know how the computer will be used in order to buy the one with the right specifications. Someone who downloads a lot of music or needs to store many photos will need more storage and memory.

2.Do your research. There are quite a few reputable resources that rate and rank computers and other electronics. Web sites like Cnet.com and PCWorld.com offer product reviews and price comparisons on almost every computer product you can think of.

3.Determine where you'll shop. In a recent Consumer Reports survey, online venues earned higher satisfaction scores than the brick-and-mortar stores. You're likely to find slightly better prices and have a smoother shopping experience online. But if you really need help or extra service, buying in person may be the way to go. Independent or specialty retailers typically offer better service than their big box counterparts, says Consumer Reports.

4.Consider installation needs. David Milman, chief executive of Rescuecom, a national computer repair company, says that many stores don't provide help with installing new merchandise. Consider enlisting a company like Rescuecom to set up the new PC.

5.Protect your goods. "It's always flu season with computers," Milman says. Be sure to factor in the cost of anti-spyware and anti-virus programs, which can range from $25 to $75. Milman suggests going with the top brands such as Computer Associates, Norton and McAfee.

6.Be careful about extended warranties. Consumer Reports suggests skipping the extended warranty that retailers are sure to offer. They're almost always a waste of money, since the warranties that come with the products are usually enough.

7.Know the return policy. Since you're giving the computer as a gift, make sure your loved one won't have a problem returning or replacing the item. Return policies vary by retailer, so it pays to know the details before you buy. Many retailers will charge restocking fees of up to 20 so check the details.

Marshall Loeb, former editor of Fortune, Money, and The Columbia Journalism Review, writes "Your Dollars" exclusively for MarketWatch.

Google Reviews

Shawntell Glass
Shawntell Glass
in the last week
Anthony was very helpful to me and my wife he was the best
...Anthony was very helpful to me and my wife he was the best less
LaToya Crawley
LaToya Crawley
in the last week
WOW! Many Thanks goes Out to Roy at Rescuecom for sticking with me most of the Weekend and not givin
...WOW! Many Thanks goes Out to Roy at Rescuecom for sticking with me most of the Weekend and not giving up getting this Dell Laptop back up and running again when others said it couldn’t be fixed without buying another computer. I highly recommend Roy and the services of Rescuecom to others. less
Eustache Lefranc
Eustache Lefranc
in the last week
Thank you so much Sir Roy for the good job you do for me ! for helping me with my computer. Original
...Thank you so much Sir Roy for the good job you do for me ! for helping me with my computer. Originally, I thought before no body can fix the computer but Sir Roy did and He had a lot of good patient to deal with me also he got good vision to put it everything back to normal again . Many Thanks LEFRANC less
Grandma Brauer
Grandma Brauer
in the last week
Fantastic service! Not even the Apple Tech (remotely or by phone) were not able to ID the problem an
...Fantastic service! Not even the Apple Tech (remotely or by phone) were not able to ID the problem and help me. Roy was soooooo patient! Thank you very much. Really appreciate it. Excellent value! less
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