RESCUECOM Featured in Courier-Post Article on Computer Support

Courier-Post Reports That RESCUECOM Provides 24/7 Computer Service

Tuesday, October 3, 2006
By KATIE GRASSO
Courier-Post Staff:


Day or night, get help with a crashed computer

It can be as common as a virus taking over your computer, or as complex as a business server crashing in the middle of the night.

Whatever your dilemma, Rescuecom claims it can come to your aid, anytime, anywhere in the country.

Panic-stricken computer users can call Rescuecom, which offers on-site technical support 24/7. Technicians will come to your home or office, or even on the road with you if a tech mishap occurs while traveling.

"We're the go-to people when something blows up," said Josh Kaplan, owner of the Belleville Rescuecom, which serves South Jersey. "We can help when someone doesn't know what to do."

Kaplan began the business in 2003, which is one location among Rescuecom's nationwide franchises, based in Syracuse, N.Y. His location serves approximately 20 to 30 people a day, helping to fix computer emergencies.

For nonemergency service, the average price is $98 an hour. For emergency service, the charge averages $200 an hour. Both prices vary slightly by location.

And since business travelers rely on technology like Blackberries and laptops to get work done, Kaplan said his technicians can meet them anytime, anywhere.Before you go out on the road, make sure your gadgets are fully prepared for the trip by following Rescuecom's tips:

Fully charge your laptop before traveling and bring any chargers and adapters needed to power up during the trip.

If you're traveling by plane, make sure your battery is allowed on-board. Some airlines such as Virgin Atlantic have banned certain Dell and Apple batteries due to recent recalls.

Encrypt and password-protect sensitive computer files. If you need to conduct confidential business, do not use a wireless connection at the airport or in the hotel. Set up a Virtual Private Network to conduct e-mail on the road.

Use outlets if they are available to prolong your battery's life.

Reach Katie Grasso at (856) 486-2478 or kgrasso@courierpostonline.com

Google Reviews

Patricia Farr
Patricia Farr
a week ago
Rescuecom has once again rescued me. This time from a potential identity theft situation, and then a
...Rescuecom has once again rescued me. This time from a potential identity theft situation, and then after solving that, updating all security and operating systems. All with incredible patience and expertise in what for me was a very distressing situation. My level 3 tech Maddy spent literally days getting everything straightened out and David gave me some tips and advice that I have used. The technicians at Rescuecom are for me the best and most professional, and are always there to help quickly, with understanding and kindness, when you need them most. less
Carol Vaupel
Carol Vaupel
a month ago
I would give him 5 stars.
...I would give him 5 stars. less
Cynthia B. McCoy
Cynthia B. McCoy
a month ago
wonderrful
...wonderrful less
Sue Baran
Sue Baran
a month ago
Jim P. was very good in explaining why a call was inputted and explained the updates that he was goi
...Jim P. was very good in explaining why a call was inputted and explained the updates that he was going to do from both Windows and Rescuecom. After completed he helped with some boot up programs to be disabled to help give me a little more "speed" in startup. Great experience. less
View all Google reviews

Featured in:


Feature Inthe New York TimesFOX NEWSUSA TodayComputer WorldCNNForbes