IDG News Service Covers RESCUECOM Lawsuit Against Google

RESCUECOM Sues Google Over Trademark Dispute

December 22, 2004
InfoWorld
By Juan Carlos Perez, IDG News Service:


Trademark owners battle search engines

Google is challenged for ads practice

http://www.infoworld.com/article/04/12/22/HNgooglesearch_1.html

Google sued over keyword advertising - again

OUT-LAW News, 21/09/2004

Google is facing another trade mark action over its AdWords keyword advertising service, this time from US computer services firm Rescuecom. Google already faces similar lawsuits in France, Germany and the US.

Google's AdWords service allows advertisers to sponsor particular search terms so that, whenever that term is searched, the advertiser's link will appear next to the search results.

Rescuecom accuses Google of allowing and advising rival computer service companies to use its trade marked term in their list of sponsored search terms, with the result, says Rescuecom, that Google users contact and use rival firms who they think are associated with the Syracuse-based franchise.

"It's a shame that Google has to exploit an explicitly trade marked name all for the sake of a few cents per click," said David Milman, CEO of Rescuecom.

"In this way, those companies willing to pay for the most advertising search words can conceivably trample upon and utilise competitors for their own gain ... it's blatant trade mark infringement," he added.

Until recently, said the firm, it had contacted rivals directly to stop the use of the trade mark, but when one competitor wrote back saying that it did not choose its keywords and that Google provided them, Rescuecom decided to sue Google.

The situation has been exacerbated by a policy change in Google's screening program that took place in April this year, said Rescuecom.

Previously the search engine screened for trade marks when advertisers selected keywords for the service; but in April, Google announced that it would no longer pre-screen or remove keywords connected with trade marks. Google said it would only act if a trade marked term was actually used in the text of an advert.

"Google's change in policy has forced us to take legal action against it to protect our trade mark," said Edmund Gegan, lawyer for the franchise. "By hijacking our name for use in advertising search terms, Google is diluting the value of Rescuecom for its own profit and for the benefit of our competitors."

The lawsuit, filed on 6th September, seeks an injunction against the use of the term, an accounting for profits made from use of the term, and damages.

Speaking to the Central New York Business Journal, Google spokesman Steve Langdon commented: "Google's advertising program gives consumers greater access to information, and we believe our trade mark policy complies with the law. We believe this suit is without merit and will defend against it vigorously."

Google Reviews

Grant Winkelman
Grant Winkelman
in the last week
I did a google search and found Rescuecom and I gave them a call and they saved me from a nightmare!
...I did a google search and found Rescuecom and I gave them a call and they saved me from a nightmare! with my computer. I highly recommend the guy's to others that need help with their computers. less
Chris Snowdog
Chris Snowdog
in the last week
Rescuecom was helpful in getting the computer updated again today. We highly recommend their service
...Rescuecom was helpful in getting the computer updated again today. We highly recommend their services after using them for over 3 years. less
Christopher Larsen
Christopher Larsen
a week ago
Met with Anthony for a custom gaming PC build and I've been nothing but impressed! If you plan on ge
...Met with Anthony for a custom gaming PC build and I've been nothing but impressed! If you plan on getting your system upgraded or want help with a build a highly recommend Rescuecom! less
Arron Grady
Arron Grady
a week ago
Excellent customer service! Very fast and friendly. I would highly recommend to anyone.
...Excellent customer service! Very fast and friendly. I would highly recommend to anyone. less
View all Google reviews

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