Five Important Factors in Selecting Computer Service

RESCUECOM Provides Help on Finding the Right Computer Repair

FOR RELEASE:
August 26, 2010:

Rescuecom Reveals How to Choose a Quality Computer Repair Service

SYRACUSE, N.Y., August 26, 2010 - Any time you seek out computer repairor computer support services, you are putting a great deal of trust in someone. To help you choose only a quality and reputable computer repair service, Rescuecom offers these tips.

  • Review Pricing - While most computer repair specialists provide estimates, nothing can ever be confirmed until the technician does the hands-on work of diagnosing the problem. Because of that, you should always review a company's pricing before any work begins. Does the company charge a flat rate? Or do their computer repair specialists work on an hourly basis? Do any computer support services - such as data recovery - cost extra and, if so, how much? Knowing a computer repair company's pricing policies up front, can help you made a wise decision for your computer and your budget.
  • Warranties and Guarantees - Computer repair work is only worthwhile if it holds up. To ensure you're getting the best computer repair and computer support services possible, determine what warranties and guarantees the company offers. Note how long the guarantee is good for, and what it covers. A quality computer repair company stands by its work and offers guaranteed computer support.
  • Seek Certified Help - Many people have some knowledge of how to do basic computer repair. But when you're suffering a technology crisis, you need a computer repair expert, who can provide you with the level of computer support you need and deserve. At Rescuecom, we certify every technician that works for us, guaranteeing that they are experts in their field. A Rescuecom certification means that our computer support specialists can deal with the widest range of computer repair issues possible. Working with a certified technician ensures high quality computer repair and computer support services.
  • Privacy Policy and Verification - A quality computer repair service will have an upfront privacy policy, backed up by reputable verification. Businesses that deal with private information, as computer support services often do, should be verified. Companies, such as TRUSTe, provide verification that a computer repair service's privacy policy is secure. When you work with a company that has a verified privacy policy, you can feel confident that your computer support needs are in safe hands.
  • Make the Comfortable Choice - Computer repair and computer support services require a significant amount of trust. You need to feel comfortable with the company and with your decision. Before making any commitment, speak with a company representative. Ask the questions you need answers to. They should have no problem answering those questions and explaining their policies and procedures. Only commit when you feel comfortable.

Having computer repair or computer support work done can be nerve wracking. Following a few simple tips can make choosing the right computer repair service a much easier and more comfortable experience.

About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware or software. For computer support or information on products, services, or computer repair, visit http://www.rescuecom.com or call (703) 986-3233.

For More Information, Contact:

Christina Johnson, PR Specialist
1-800-737-2837
cjohnson@rescuecom.com

Google Reviews

Gina L
Gina L
in the last week
Fast service, very clear on the charges, very helpful with extra information and calming my concerns
...Fast service, very clear on the charges, very helpful with extra information and calming my concerns about using security programs, etc.. less
Christopher Kelleher
Christopher Kelleher
in the last week
I just picked up my 10 year old IMac computer that I thought was dead. Anthony took great care of me
...I just picked up my 10 year old IMac computer that I thought was dead. Anthony took great care of me and it was all included in my unlimited subscription. Rescuecom is AMAZING. I love the piece of mind they give me here. Highly, highly recommended! less
sydney simpkins
sydney simpkins
in the last week
I just completed a service call with Anthony. As always he was awesome! He resolved my issue exped
...I just completed a service call with Anthony. As always he was awesome! He resolved my issue expeditiously, professionally and since I am not very computer savvy, he is always patient with me. He's such a nice guy, he always makes me smile!!! Rescuecom is the best!SydneySydney Simpkins Associates less
Shawn Magallanes
Shawn Magallanes
a week ago
ABOVE AND BEYOND was both our initial call and invitation to be a Rescuecom customer and our service
...ABOVE AND BEYOND was both our initial call and invitation to be a Rescuecom customer and our service technicians ability to resolve our frozen computer problem. Not only are we satisfied customers we feel we've not only learned things from Roy (Level 3 Remote Technician) we want him over for dinner and to send Christmas cards. In all seriousness they have provided TRUE personal expertise and service. less
View all Google reviews

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