Five Important Factors in Selecting Computer Service

RESCUECOM Provides Help on Finding the Right Computer Repair

FOR RELEASE:
August 26, 2010:

Rescuecom Reveals How to Choose a Quality Computer Repair Service

SYRACUSE, N.Y., August 26, 2010 - Any time you seek out computer repairor computer support services, you are putting a great deal of trust in someone. To help you choose only a quality and reputable computer repair service, Rescuecom offers these tips.

  • Review Pricing - While most computer repair specialists provide estimates, nothing can ever be confirmed until the technician does the hands-on work of diagnosing the problem. Because of that, you should always review a company's pricing before any work begins. Does the company charge a flat rate? Or do their computer repair specialists work on an hourly basis? Do any computer support services - such as data recovery - cost extra and, if so, how much? Knowing a computer repair company's pricing policies up front, can help you made a wise decision for your computer and your budget.
  • Warranties and Guarantees - Computer repair work is only worthwhile if it holds up. To ensure you're getting the best computer repair and computer support services possible, determine what warranties and guarantees the company offers. Note how long the guarantee is good for, and what it covers. A quality computer repair company stands by its work and offers guaranteed computer support.
  • Seek Certified Help - Many people have some knowledge of how to do basic computer repair. But when you're suffering a technology crisis, you need a computer repair expert, who can provide you with the level of computer support you need and deserve. At Rescuecom, we certify every technician that works for us, guaranteeing that they are experts in their field. A Rescuecom certification means that our computer support specialists can deal with the widest range of computer repair issues possible. Working with a certified technician ensures high quality computer repair and computer support services.
  • Privacy Policy and Verification - A quality computer repair service will have an upfront privacy policy, backed up by reputable verification. Businesses that deal with private information, as computer support services often do, should be verified. Companies, such as TRUSTe, provide verification that a computer repair service's privacy policy is secure. When you work with a company that has a verified privacy policy, you can feel confident that your computer support needs are in safe hands.
  • Make the Comfortable Choice - Computer repair and computer support services require a significant amount of trust. You need to feel comfortable with the company and with your decision. Before making any commitment, speak with a company representative. Ask the questions you need answers to. They should have no problem answering those questions and explaining their policies and procedures. Only commit when you feel comfortable.

Having computer repair or computer support work done can be nerve wracking. Following a few simple tips can make choosing the right computer repair service a much easier and more comfortable experience.

About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware or software. For computer support or information on products, services, or computer repair, visit http://www.rescuecom.com or call (703) 986-3233.

For More Information, Contact:

Christina Johnson, PR Specialist
1-800-737-2837
cjohnson@rescuecom.com

Google Reviews

Mina Kenevan
Mina Kenevan
in the last week
Been with rescuecom for over 7 years very happy with the service.
...Been with rescuecom for over 7 years very happy with the service. less
Justin Kaplan
Justin Kaplan
a week ago
Very unusual to have someone helping with my computer to go out of their way to help, doing some thi
...Very unusual to have someone helping with my computer to go out of their way to help, doing some things that I was hesitant to even ask. Excellent overall. less
Nikki Edwards
Nikki Edwards
a week ago
This was my first experience with Rescuecom. I got a tech named Roy.He was amazing! He was knowledge
...This was my first experience with Rescuecom. I got a tech named Roy.He was amazing! He was knowledgeable, patient, with excellent customer service skills. While fixing my machine, he built great rapport to avoid dead air. He was so detailed oriented that he even concluded that I wore glasses simply because my fonts were SLIGHTLY larger. He went above and beyond by ensuring that my virus infected machine was cleaned to perfection to include edge, IE, google chrome etc...I will request him every time. You should also! less
David Elderkin
David Elderkin
a week ago
Andrew was very nice, very professional, and funny (!). I enjoyed having him help me. and look forw
...Andrew was very nice, very professional, and funny (!). I enjoyed having him help me. and look forward to speaking with him again (not for a serious problem, i hope) less
View all Google reviews

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