RESCUECOM Provides Five Tips about Handling a Technology Crisis

SYRACUSE, N.Y., August 19, 2010 - Any computer malfunction is a nerve wracking experience. Whether it's a situation that requires significant computer repair, or only minimal computer support, every computer crisis can seem like a catastrophe. Rescuecom's computer support specialists offer theses 5 tips for handling your next technology crisis.

1.) Don't Panic - Because computers have become such an integral part of our lives, when they show signs of breaking down, panic can quickly set in. Panicking may make the problem worse. In a panic, you might attempt fixes on your own that might turn a simple problem into a significant computer repair issue. Panicking may be completely unnecessary as well; your problem may be an easily fixed computer support issue, rather than a computer repair nightmare.

2.) Backup Immediately - Many times, a technology crisis happens while you're in the midst of important work. A good preventative computer support measure is to regularly backup your work. At the very least, do so at the first sign of a crisis, if possible. It could save you from needing data recovery as a computer repair, and ease your fears of losing important information or files.

3.) Contact Computer Support Quickly - A technology crisis is much like an illness - the sooner you deal with it, the easier the computer repair process is. If the crisis happens at the office, contact your company's computer support department immediately. If it's home based situation, seeking out emergency computer support is a must. Waiting days, or longer, can turn a small problem into a massive computer repair situation. Worse yet, if your crisis involves malware or viruses, time is of the essence for protecting your data and identity.

4.) Note the Symptoms - Every technology crisis is different, but computer support specialists can usually identify the most likely potential causes, if they have all the information. Before seeking computer support or computer repair help, make a note of the symptoms of the problem. A totally locked computer probably has a much different problem than one that restarts. Providing this information to your computer support specialist can speed up the computer repair process considerably.

5.)Ensure the Safety of Others - For those who suffer a technology crisis at work, ensuring the computer safety of everyone else on the network is vital. If you suspect a virus or malware infection, disconnect from the rest of your network immediately, to avoid spreading the problem. Also, check to see if anyone else on the network is having a similar computer support issue. You don't want to be re-infected once your computer repair process is complete.

Even a small technology problem can seem like a catastrophe. Remaining calm and seeking out appropriate computer support can minimize problems and make for a much easier computer repair process.

About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware or software. For computer support or information on products, services, or computer repair, visit http://www.rescuecom.com or call (703) 986-3233.

For More Information, Contact:

Christina Johnson, PR Specialist
1-800-737-2837
cjohnson@rescuecom.com