RESCUECOM Provides Five Tips about Handling a Technology Crisis

Handle Your Next Technology Crisis Better with This Advice

August 19, 2010:

Rescuecom Releases Top 5 Tips for Handling a Technology Crisis

SYRACUSE, N.Y., August 19, 2010 - Any computer malfunction is a nerve wracking experience. Whether it's a situation that requires significant computer repair, or only minimal computer support, every computer crisis can seem like a catastrophe. Rescuecom's computer support specialists offer theses 5 tips for handling your next technology crisis.

1.) Don't Panic - Because computers have become such an integral part of our lives, when they show signs of breaking down, panic can quickly set in. Panicking may make the problem worse. In a panic, you might attempt fixes on your own that might turn a simple problem into a significant computer repair issue. Panicking may be completely unnecessary as well; your problem may be an easily fixed computer support issue, rather than a computer repair nightmare.

2.) Backup Immediately - Many times, a technology crisis happens while you're in the midst of important work. A good preventative computer support measure is to regularly backup your work. At the very least, do so at the first sign of a crisis, if possible. It could save you from needing data recovery as a computer repair, and ease your fears of losing important information or files.

3.) Contact Computer Support Quickly - A technology crisis is much like an illness - the sooner you deal with it, the easier the computer repair process is. If the crisis happens at the office, contact your company's computer support department immediately. If it's home based situation, seeking out emergency computer support is a must. Waiting days, or longer, can turn a small problem into a massive computer repair situation. Worse yet, if your crisis involves malware or viruses, time is of the essence for protecting your data and identity.

4.) Note the Symptoms - Every technology crisis is different, but computer support specialists can usually identify the most likely potential causes, if they have all the information. Before seeking computer support or computer repair help, make a note of the symptoms of the problem. A totally locked computer probably has a much different problem than one that restarts. Providing this information to your computer support specialist can speed up the computer repair process considerably.

5.)Ensure the Safety of Others - For those who suffer a technology crisis at work, ensuring the computer safety of everyone else on the network is vital. If you suspect a virus or malware infection, disconnect from the rest of your network immediately, to avoid spreading the problem. Also, check to see if anyone else on the network is having a similar computer support issue. You don't want to be re-infected once your computer repair process is complete.

Even a small technology problem can seem like a catastrophe. Remaining calm and seeking out appropriate computer support can minimize problems and make for a much easier computer repair process.


RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware or software. For computer support or information on products, services, or computer repair, visit or call (703) 986-3233.

For More Information, Contact:

Christina Johnson, PR Specialist

Google Reviews

Patricia Farr
Patricia Farr
a week ago
Rescuecom has once again rescued me. This time from a potential identity theft situation, and then a
...Rescuecom has once again rescued me. This time from a potential identity theft situation, and then after solving that, updating all security and operating systems. All with incredible patience and expertise in what for me was a very distressing situation. My level 3 tech Maddy spent literally days getting everything straightened out and David gave me some tips and advice that I have used. The technicians at Rescuecom are for me the best and most professional, and are always there to help quickly, with understanding and kindness, when you need them most. less
Carol Vaupel
Carol Vaupel
a month ago
I would give him 5 stars.
...I would give him 5 stars. less
Cynthia B. McCoy
Cynthia B. McCoy
a month ago
...wonderrful less
Sue Baran
Sue Baran
a month ago
Jim P. was very good in explaining why a call was inputted and explained the updates that he was goi
...Jim P. was very good in explaining why a call was inputted and explained the updates that he was going to do from both Windows and Rescuecom. After completed he helped with some boot up programs to be disabled to help give me a little more "speed" in startup. Great experience. less
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