RESCUECOM Provides Advice About Computer Startup Issues

Top Five Problems Users Have Starting Their Computers

FOR RELEASE:
August 2, 2010:

Rescuecom Releases Top 5 Computer Startup Problems

SYRACUSE, N.Y., August 2, 2010 - Of all the problems requiring computer support or computer repair, a non starting computer may be the most frustrating. Often, there is little you can do about it beyond seeking professional computer support. While there may not be much a typical user can do to fix the problem, there is some information you can provide to help a computer repair technician quickly find the cause of the problem.

1.) Hardware - One of the most common causes of computer repair problems is the hardware. Many computer components are extremely sensitive and easily damaged. Before seeking computer support, make an examination of the hardware, taking note of any obvious physical damage, such scratches, dents, or broken pieces. Also, be sure to tell the computer repair technician about any accidents or damage to the computer - such as drops or falls - that might have caused damage to the internal components.

2.) Software - Not every problem leaves a computer totally unable to start. Some problems stall or stop the start up process after it has begun. Let the computer support specialist know exactly when your computer's start up process fails. Does the Windows logo become visible at any point? Are any error messages displayed? This information could be a clue that the problem is software related and may require computer support, rather than physical computer repair.

3.) Changes - Computers are sensitive devices and any change, no matter how small, can cause problems. The installation of new software, new computer support devices such as a mouse or printer, or even normal Windows updates can cause system conflicts. Keep track of all changes to your computer. Let your computer support specialist know what the most recent changes were to your computer, including new programs, new hardware, or any updates to the operating system.

4.) Viruses - Viruses are at the heart of many computer repair problems, including those with start up. Virus removal is a typical computer repair, but it can be easier if you provide the computer support specialist with some basic information. When your computer was running, did you have an updated antivirus program installed? When was that program last updated? Did you notice any pop up windows or sluggish performance before the computer broke? This information can point to a virus issue and provide clues as to why your computer won't start.

5.) Prior Repair - Just as you would give a doctor your medical history, it is important to provide your computer support professional with your system's computer repair history. A previous computer repair provides an excellent starting point for investigating any computer problem.

A non starting computer can be a frustrating problem. Providing some key information to your computer support specialist can help the computer repair process move much more smoothly and quickly.

About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware or software. For computer support or information on products, services, or computer repair, visit http://www.rescuecom.com or call (703) 986-3233.

For More Information, Contact:

Christina Johnson, PR Specialist
1-800-737-2837
cjohnson@rescuecom.com

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Keoni Jefferson
Keoni Jefferson
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When I say, I am truely expressed. David and his team are a blessing in disguise. I was just hired f
...When I say, I am truely expressed. David and his team are a blessing in disguise. I was just hired for a work at home postion. My compter had several, multiple virues. David stayed with me over the phone to fix, and resolve the issues. His personality and the ability to show me what not to install, was comforting. I'm greatly appreciative of RUSCUECOM. less
Sheila O'connor
Sheila O'connor
2 weeks ago
When I called my compute was completely dead. Going away on Sunday and needed to have access to my c
...When I called my compute was completely dead. Going away on Sunday and needed to have access to my computer to get emails out before I left. I talked with T and she was very pleasant and understanding. Take all my information and had tech David call me back. Davis was so awesome and worked with me to get to the point were he could take over my machine. I am so thankful for David he was patience, understand, working with me. He went above and beyond to ensure me that everything will be okay and he would work all night if he had to get my computer fixed. I worked as a supervisor, office manager for many years, I would have been delighted to have David on my team. Once again I am thankful I gave rescue Com I have never any problems with any of the techs. I really appreciate David approach to customer service. Once again he was AWESOME! less
Katie Chuong
Katie Chuong
3 weeks ago
David is awesome!! He is so patient with all my issues and caring and I would definitely recommend t
...David is awesome!! He is so patient with all my issues and caring and I would definitely recommend this 5 star company to everyone, friends and family! less
Karen Gutfeld
Karen Gutfeld
a month ago
These guys are very helpful and know what they are doing. I am a complete dummy when it comes to tec
...These guys are very helpful and know what they are doing. I am a complete dummy when it comes to tech matters and David always walks me through it patiently so that in the end my problem is solved. Very appreciated. less
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