RESCUECOM Provides Advice About Computer Startup Issues

Top Five Problems Users Have Starting Their Computers

FOR RELEASE:
August 2, 2010:

Rescuecom Releases Top 5 Computer Startup Problems

SYRACUSE, N.Y., August 2, 2010 - Of all the problems requiring computer support or computer repair, a non starting computer may be the most frustrating. Often, there is little you can do about it beyond seeking professional computer support. While there may not be much a typical user can do to fix the problem, there is some information you can provide to help a computer repair technician quickly find the cause of the problem.

1.) Hardware - One of the most common causes of computer repair problems is the hardware. Many computer components are extremely sensitive and easily damaged. Before seeking computer support, make an examination of the hardware, taking note of any obvious physical damage, such scratches, dents, or broken pieces. Also, be sure to tell the computer repair technician about any accidents or damage to the computer - such as drops or falls - that might have caused damage to the internal components.

2.) Software - Not every problem leaves a computer totally unable to start. Some problems stall or stop the start up process after it has begun. Let the computer support specialist know exactly when your computer's start up process fails. Does the Windows logo become visible at any point? Are any error messages displayed? This information could be a clue that the problem is software related and may require computer support, rather than physical computer repair.

3.) Changes - Computers are sensitive devices and any change, no matter how small, can cause problems. The installation of new software, new computer support devices such as a mouse or printer, or even normal Windows updates can cause system conflicts. Keep track of all changes to your computer. Let your computer support specialist know what the most recent changes were to your computer, including new programs, new hardware, or any updates to the operating system.

4.) Viruses - Viruses are at the heart of many computer repair problems, including those with start up. Virus removal is a typical computer repair, but it can be easier if you provide the computer support specialist with some basic information. When your computer was running, did you have an updated antivirus program installed? When was that program last updated? Did you notice any pop up windows or sluggish performance before the computer broke? This information can point to a virus issue and provide clues as to why your computer won't start.

5.) Prior Repair - Just as you would give a doctor your medical history, it is important to provide your computer support professional with your system's computer repair history. A previous computer repair provides an excellent starting point for investigating any computer problem.

A non starting computer can be a frustrating problem. Providing some key information to your computer support specialist can help the computer repair process move much more smoothly and quickly.

About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware or software. For computer support or information on products, services, or computer repair, visit http://www.rescuecom.com or call (703) 986-3233.

For More Information, Contact:

Christina Johnson, PR Specialist
1-800-737-2837
cjohnson@rescuecom.com

Google Reviews

Denise Mccracken
Denise Mccracken
in the last week
Had problems with my computer , Found this company called Rescuecom.They came out to my home . Clean
...Had problems with my computer , Found this company called Rescuecom.They came out to my home . Cleaned up my computer. Great customer services and awesome tech support , Will recommed them to anyone having computer or IT problems. Great company that offer great services. less
Robert Snell
Robert Snell
in the last week
Great service. Easily understood, excellent support. Truly professional. A keeper ....
...Great service. Easily understood, excellent support. Truly professional. A keeper .... less
Laura Nagle
Laura Nagle
in the last week
A scammer was trying to convince me to get gift cards to pay him back for a typo in a transaction am
...A scammer was trying to convince me to get gift cards to pay him back for a typo in a transaction amount. Sound familiar? Result was a completely locked up computer. Contacted Rescuecom and they started work on the problem immediately. Ultimately we had to reset my computer. They were completely professional from start to finish. Did I mention they would not consider the request completed until my computer was up and running again. They are patient, kind, and thorough. I cannot recommend them highly enough. 10 stars!! less
Lee Loy
Lee Loy
a week ago
Very good service. Tech had me up and running in no time.
...Very good service. Tech had me up and running in no time. less
View all Google reviews

Featured in:


Feature Inthe New York TimesFOX NEWSUSA TodayComputer WorldCNNForbes