RESCUECOM's System One Drives Economic Success for Company

System One Business Philosophy and Software Prove to Be Great Success for RESCUECOM

FOR IMMEDIATE RELEASE:
September 29, 2004:

RESCUECOM Achieves Business Growth with Patented "System One" Model

Unique software and business philosophy have translated into economic success

SYRACUSE, NY - RESCUECOM, a leading provider of on-site computer repair and business solutions, has grown rapidly over the past few years. Its growth and subsequent economic success are the result of a business philosophy, comprehensive management program, and wireless software known collectively as "System One."

Patented System One software is a front to back office tool that allows computer service companies to manage every aspect of their business with little to no effort. From tracking service calls, to accounting, to technician recruiting, System One's wireless capabilities create a virtual office where an operator is in contact with technicians and the corporate office at all times. Coupled with the philosophy portion of the RESCUECOM business model, System One is a total management tool that has helped the company expand globally.

"System One is one of the big reasons that we attract so many of the computer industry's best of the best computer experts to the RESCUECOM franchise system," said David Milman, CEO. "With our System One business methodology, people achieve success much faster than if they decided to go out on their own."

The System One business model replaces the need for the normal office structure. With a complete set of customer, office, and employee management systems already in place, the computer services company operator is left with the tasks of building customer relationships and managing, motivating, and educating their technicians. Without the need for office staff or even physical office space, RESCUECOM franchise operators often realize their own measure of success much quicker than those small business owners with more overhead and business costs.

System One, while always evolving to meet the challenges of the modern business climate, is the result of more than 20 years of experience and development in the computer services industry. By compiling such knowledge into a single system, RESCUECOM has created a map for franchisees to follow that allows them to avoid the many problems, pitfalls, and landmines that affect all computer service companies.

Headquartered in Syracuse, New York, RESCUECOM® is the premiere franchiser in the computer services industry that delivers business and sales resources from the industry's "best of the best" computer technicians and consultants. RESCUECOM's main product, One-Hour On-site Response, delivers a certified technician to the customer within one hour of request and is available nationwide. For more information on either the business or franchising opportunities, visit RESCUECOM's website at www.rescuecom.com.



For More Information, Contact:
Christina Johnson, PR Specialist
(703) 986-3233
cjohnson@rescuecom.com

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I just completed a service call with Anthony. As always he was awesome! He resolved my issue exped
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