2014 Q3 Computer Reliability Report, Including Tablets!

Computer, PC, Tablet Reliability

RESCUECOM’s 2014 Q3 Computer Reliability report will help you find the best computer or tablet you can get this holiday season. When you are looking for a tech device for yourself or as a gift, you want to be sure you get the most reliable machine possible. RESCUECOM’s reliability grades provide a convenient way to compare top manufacturers before buying this Black Friday and Cyber Monday.

RESCUECOM forms reliability grades by comparing the number of computer repair calls we receive to a company’s total market share of computers and tablets sold. For a complete view of all the reliability scores, please review the comprehensive 2014 Q3 Computer Reliability Report. You can find the overall rankings of each manufacturer along with its reliability grade below.

ManufacturerReliability Grade
AppleA+
SamsungA+
IBM/LenovoA-
AsusB
ToshibaB
SamsungB-
AcerC
DellC-
HPD

Apple has managed to pull ahead of Samsung for the top rank this quarter. However, the companies were extremely close in reliability and both have received grades of “A+”. These two manufacturers are consistently at the top of the rankings for computer and tablet reliability, and either is a solid choice for a dependable machine.

RESCUECOM CEO David Milman notes, “Lenovo, a stalwart in reliability, comes in at a solid third. This is interesting since they just purchased the server business from IBM.” IBM/Lenovo has proven itself quite dependable, placing third in reliability with a commendable grade of “A-”. Asus and Toshiba round out the top five, both maintaining relatively high grades.

Bringing up the final three positions are Acer, Dell, and HP. “Acer has moved up in quality by a large margin over previous reports,” comments Milman. Worth noting, Acer was in dead last in Q2 and was the only company to receive a grade of “F”. This grade moved all the way up to a “C” this quarter, and the company jumped ahead of both HP and Dell in ranking.

Be sure to consider how reliable a manufacturer is thoroughly before picking out a new computer or tablet! RESCUECOM’s reliability grades will surely be a useful tool for anyone looking to make an informed choice when it comes to technology this holiday season.

About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, or computer repair, visit http://www.rescuecom.com or call (315) 433-0002.

For More Information, Contact:

David Milman
CEO
david@rescuecom.com
1-315-882-1100

Google Reviews

Denise Mccracken
Denise Mccracken
in the last week
Had problems with my computer , Found this company called Rescuecom.They came out to my home . Clean
...Had problems with my computer , Found this company called Rescuecom.They came out to my home . Cleaned up my computer. Great customer services and awesome tech support , Will recommed them to anyone having computer or IT problems. Great company that offer great services. less
Robert Snell
Robert Snell
in the last week
Great service. Easily understood, excellent support. Truly professional. A keeper ....
...Great service. Easily understood, excellent support. Truly professional. A keeper .... less
Laura Nagle
Laura Nagle
in the last week
A scammer was trying to convince me to get gift cards to pay him back for a typo in a transaction am
...A scammer was trying to convince me to get gift cards to pay him back for a typo in a transaction amount. Sound familiar? Result was a completely locked up computer. Contacted Rescuecom and they started work on the problem immediately. Ultimately we had to reset my computer. They were completely professional from start to finish. Did I mention they would not consider the request completed until my computer was up and running again. They are patient, kind, and thorough. I cannot recommend them highly enough. 10 stars!! less
Lee Loy
Lee Loy
a week ago
Very good service. Tech had me up and running in no time.
...Very good service. Tech had me up and running in no time. less
View all Google reviews

Featured in:


Feature Inthe New York TimesFOX NEWSUSA TodayComputer WorldCNNForbes