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Tech Support Blog

Jonathan Wegener Helps People Remember the Past with Timehop on iOS

It’s easy for people to forget about where they have been and what they have done when people are so caught up in the now every day thanks to social networking.  Sites like Facebook, Twitter, Instagram, and Vine constantly keep us up to date with the moments happening around us in the present.  However, Jonathan Wegener is a cool person who has created a product that lets people remember and reflect on their past through social networking.  Rather than only focus on the present, Wegener’s iOS app Timehop shows people their activity on social media from the past as well.  Timehop shows people what happened on someone’s Facebook, Twitter, and Instagram accounts on the same date in previous years.  Essentially, Wegener has created a personal digital time capsule for people to take advantage of when they want to remember where they’ve been as much as where they are right now.  Wegener takes past information from multiple accounts and presents them all in the same app to give users a complete presentation of what their life was like at the same time in previous years.  Users who might be interested but have issues with the Apple App Store should get iPhone tech support to address the problems. Read more »


Hub Helps Families Stay Organized Through Mobile Technology

Large families constantly have trouble keeping their days organized, especially when every member has their own commitments on a daily basis.  Cool product Hub is a mobile app that wants to make it easier for families to stay informed of each other’s schedules and what they’re doing at any given time.  Hub lets each member of a family have their own profile on the app.  Hub groups profiles into family units that have access to each other’s information at any time.  This system makes the app a place where a family can put all their important information to check on quickly and conveniently on any smartphone, tablet, or other mobile device that runs iOS or Android.  This way, when there are parent-teacher conferences, football games, book clubs, dance lessons, and more all going on in the same week, no one in the family has to lose track of each other.  Hub could be especially useful for any families that depend on each other for transportation.  With Hub, there is no excuse for one sibling or parent to forget to pick up another family member from an event or activity.  Any users who want to take advantage but struggle with mobile technology can get help from a mobile computer support company. Read more »


GymFu Gamifies Your Workout to Push You Harder

Motivating yourself to go to the gym when you’re trying to get in shape is difficult enough.  In many ways, it’s even harder to push yourself to go as hard as possible during your workout routine.  How many people do you think have cut exercises out of their routines, or done fewer reps in their sets because it’s more comfortable to do the minimum?  GymFu is a cool product available for smartphones that gets you to work harder when you work out.  GymFu aims to make sure that you push yourself and intensify your workouts to get the absolute most out of them every time.  If you are someone that constantly gets stuck in the same workout routine and benefits little from it, then this cool product might be exactly what you need.  GymFu helps users increase the reps and sets in their workout routines over time.  On the company website, it says that so far, 40% of the app’s users double the reps in their workouts.  Assuming these numbers are accurate, GymFu is clearly working for the people who have downloaded it so far.  The GymFu app is currently only available on Apple devices.  That means you’re going to need iPhone support if you’re unfamiliar with Apple mobile products and have trouble with them. Read more »


GymFlow Helps Fitness Buffs Avoid Overcrowded Gyms

Few things are more disappointing than paying an expensive monthly fee for a gym membership and then spending your time waiting in line to use sweat-covered machines and dealing with immense amounts of background noise every time you decide to go.  GymFlow is a cool product available for mobile devices that aims to help people avoid these frustrating circumstances.  GymFlow is an app that users can download to their smartphone and it tracks the traffic levels at nearby gyms.  Users can view traffic updates in real time to see how many people are working out at a given time compared to the gym’s maximum capacity.  Based on this traffic, people can choose what times will be most convenient for them to visit and complete their own exercise routine.  Rather than base their traffic statistics on social media check-ins, the team at GymFlow has opted to work directly with Gym owners to obtain data directly from membership card swipes and scans.  This provides GymFlow users with a far more accurate idea of how crowded a particular gym is since many people don’t track when they go to work out with their social networking accounts.  Many gym-goers don’t even have accounts for social media in the first place!  Read more »


Locish Helps You Feel Like a Local When You’re Traveling

When traveling, it’s easy to feel overwhelmed by the choice of places to eat, stay, or spend time.  This is especially true if you’re particularly unfamiliar with a certain city or area.  Cool product Locish helps tourists deal with this common problem by requesting the direct help of local experts.  Locish is an iPhone application that connects travelers with local residents to ensure the travelers make good decisions about what to do in a certain city.  Users ask for recommendations directly in the app, uploading their specific questions to the Locish database.  The company’s recruited team of local experts then go through questions and provide recommendations on what to do.  Locish’s network of locals can help users choose restaurants, bars, clubs, tourist attractions, museums, hotels or any place at all that you might find yourself in while on vacation.  Locish uses interactions with real people to get its customers recommendations rather than rely on a mathematical or computational solution.  While this means users won’t always get responses immediately, the responses they do get will be more personal and likely more helpful.  Anyone who has trouble posting questions on the app can get help from a smartphone tech support company. Read more »


Arel English Created Vitogo to Turn Smartphones into Personal Trainers

Health and fitness is an area where technology is in a bit of a boom.  Wearable devices like watches and wristbands count the calories people burn and quantify their daily fitness stats.  There are hundreds of apps that help you track people’s eating and exercise habits, and there are even ones in which the sole purpose is to motivate users to exercise more.  Still, there aren’t many apps that help people with the process of exercising itself.  Cool person in technology Arel English founded Vitogo to change that fact.  Vitogo is an iPhone app that acts as a personal trainer for its users.  Vitogo stores exercise related data to help people achieve specific goals with their workout schedules.  Rather than simply provide users with metrics about how many calories they have burned, Vitogo provides actionable workout plans to help users achieve specific workout goals.  English has incorporated enough fitness data into his app that Vitogo provides users with specific long-term plans to achieve their goals.  This cool person in technology has even made it so his app will adjust a user’s workout plan every 4-6 weeks to ensure that the person’s exercise regimen does not plateau.  While fitness apps that merely track calories are akin to non-actionable computer diagnostic tools, Vitogo tries to be the fitness equivalent of a full-service computer tech support program. Read more »


Vocal Wants to Apply the Snapchat Model to Group Chats

Ephemeral messaging—sending messages where the content disappears after a certain period of time—has become a major trend in the tech world ever since the immense success of Snapchat.  Vocal is a cool product that continues this trend by expanding the scale beyond a message between two people.  Vocal is a mobile messaging app that supports chats between large groups of people.  One user starts a live group chat and anyone else can join through the app or by following a link.  Once a host closes a chat, Vocal deletes the text of the chat permanently, leaving no record of it.  This ephemeral approach to communication is likely the product of an Internet age where companies record and save almost everything you do say online.  Many people, especially in younger demographics, prefer the idea that their daily conversations won’t be around to haunt them well into their future.  This philosophy provides users of apps such as Vocal with a feeling of freedom to say what they want without worrying over consequences.  Embarrassing moments are less likely to become viral jokes on the Internet and job recruiters won’t comb through every single statement someone makes in a conversation, unlike what might happen if the conversation was on Facebook.  Users who have had problems deleting data or messages from social networks in the past can call a remote tech support company if they want assistance.  Read more »


Brad Weisberg Founded Snapsheet to Help People Get Their Cars Repaired

Auto insurance claims are never fun or enjoyable experiences.  However, cool person Brad Weisberg has created a system that at least makes the process a lot more convenient and easier for auto insurance claimants.  Weisberg wanted to use technology to find a faster way for people to get quotes from auto body repair shops when they need to make an insurance claim.  Weisberg saw that opportunity when smartphones became ubiquitous devices in the public sphere.  With his service Snapsheet, Weisberg has made it so anyone with a smartphone can streamline the process of getting quotes for auto insurance claims by performing all of it directly through their mobile phone.  Users simply take pictures of the car or truck in need of repair and send it to body shops directly through the Snapsheet app.  The body shops then deliver a quote directly over the phone so users can make a claim with their auto insurance.  Users can even request direct deposit or check-by-mail from within the app when the insurance company settles their claim.  Users who have difficulty using Weisberg’s app to communicate with repair shops and insurance companies can get mobile PC support to find the source of the problem. Read more »


Pingtune Lets Users Message Their Friends with Music

It seems there are countless new messaging apps popping up every month for mobile devices.  Mobile chat is currently one of the most popular platforms in consumer technology and many different companies are trying to jump on the bandwagon.  However, most of these apps aren’t very different from each other.  Many use basic text, others use photos, and some even use videos.  However, with such an explosion of options becoming available, it is very difficult to find a messaging app that does something truly different or unique.  Cool product Pingtune is a messaging app that manages to stand out from its competition due to its creative medium for messaging: music.  Pingtune lets users send messages in the form of songs to their friends.  Pingtune users can take music available from SoundCloud and YouTube and embed them in special messages to send to others.  Users who have difficulty getting songs to embed correctly in their messages should seek help from a mobile IT support service. Read more »


John Wagner Heads up FANCRU, the iPhone App That Connects Sports Fans during Games

One of the most appealing aspects of professional sports is the feeling of community fans get when they all cheer for the same team or player.  Hardcore sports fans often tie their team loyalties heavily into their identities.  Because of this loyalty, sports fans can often develop deep and lasting bonds with the rest of a team’s community of fans.  John Wagner is a cool person in technology who is encouraging this bond between sports fans with his iPhone app FANCRU.  FANCRU acts as a hub for sports fans on gameday.  With his app, Wagner combines the features of social networking and a sports news app to keep fans up to date and connected. Wagner’s app both connects fans with up to date scores for their favorite teams, and lets them interact with other fans digitally on gameday.  FANCRU offers real-time scores for all major American professional sports leagues, as well as several international soccer leagues such as the English Premier League.  Each fan on the app also has their own profile where they choose which teams they support so they can proclaim their loyalties to other users.  Those who have trouble connecting the app to a wireless network should call a service for phone computer support. Read more »


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Patented - Patent Numbers: 6,898,435, 8,832,424 and 9,477,488
Additional Patents Pending